Senior Manager, Total Wellness & Benefits Programs

Chicago Transit Authority; Chicago (IL); In loco; USD 141.000 - 152.000; Tempo pieno

Descrizione del lavoro

The Chicago Transit Authority seeks a Total Health and Benefits Expert to lead employee wellness and health benefits across the CTA population. This role oversees wellness initiatives, health insurance programs, and vendor relationships, while acting as an ombudsman for benefit matters and driving program improvements.

The position requires managing RFPs for health services, ensuring regulatory compliance, and presenting annual wellness impact reports to leadership.

Competenze

• Bachelor's degree and five years of administration experience designing and implementing benefits and wellness programs.

Mansioni

• Outlines and oversees all aspects of the Employee Wellness program including program design and administration.
• Leads the planning and delivery of the Wellness Program promoting healthy lifestyles and mental wellbeing.
• Manages wellness program vendors, managers, healthcare providers, and consultants as they pertain to Wellness delivery.
• Coordinates use of Employee Assistance resources (EAP) and related trainings to support wellbeing.
• Plans, implements, and oversees the Authority's benefit plans and vendor relationships.
• Oversees annual enrollment including plan offerings, design changes, and rates.
• Ensures health plan designs meet legal requirements (ERISA, HIPAA, IRS, DOL, ACA).
• Performs data analysis on wellness information and reports metrics to senior management.

Formazione

Bachelor's degree in Human Resources, Business Administration, Marketing, Communications, Health Education (Clinical or Health Related Field such as Exercise, Nutrition, Nursing, or Public Health, Health Promotion, Exercise Science, Nutrition, Nursing, Corporate Wellness, or a related field

Descrizione del lavoro

SALARY

$140,627.46 - $152,158.92

POSITION SUMMARY

Serves as a total health and benefits expert for the CTA employee population. Oversees the activities and staff relating to employee benefits and wellbeing at the Authority including wellness education, financial literacy, health insurance, and other employee welfare initiatives and acting as an employee ombudsman regarding benefit and wellness related matters. Manages and is responsible for employee-wide health and wellness initiatives and seeks improvements and support of existing wellness programs. Oversees and participates in Requests for Proposals (RFP's) from outside vendors for employee health services and programs.

PRIMARY RESPONSIBILITIES

• Outlines and oversees all aspects of the Employee Wellness program including both program design and administration.
  • Leads the planning and delivery of the Wellness Program promoting employee healthy lifestyles, mental wellbeing and increased participation in the various Wellness Program initiatives.
  • Manages the activities of the wellness program, its vendors, departmental managers, healthcare providers, and/or consultants as they pertain to delivering the Wellness programs.
  • Focuses on strategic and targeted use of CTA's Employee Assistance resources including all on-site EAP, post incident EAP, wellness coaches, and related trainings to ensure the wellbeing of employees is being met.
  • Researches, designs, and creates new wellness initiatives tailored to meet Authority needs and encourages employees and their families to adopt healthy lifestyles.
  • Uses relevant data to inform strategic wellness initiatives and partners with our vendors for a continuously evolving and impactful wellness program.
• Plans, implements, communicates, and oversees Authority's benefit plans.
  • Manages relationships with key health & welfare plan vendors ensuring cost effective and high-performance results.
  • Oversees RFP's to ensure programs are competitive in the market, cost effective, and in compliance with Federal and State regulations.
  • Prepares and communicates information to current and former employees about benefit programs, procedures, and changes.
  • Sets short- and long-term goals for health benefit programs.
  • Leads annual enrollment process including decisions related to plan offerings, design changes, and rates.
• Reviews and provides approval for the design, development, and implementation of communication strategies and marketing plans to provide Authority employees with a clear understanding of all CTA benefits and wellness programs and motivates increased participation in health initiatives.
• Ensures health plan designs meet needs of Authority and comply with the directions of management and negotiated labor contracts. Reviews initiatives to ensure all health & welfare benefits comply with appropriate legal requirements and reporting (Employee Retirement Income Security Act (ERISA); Health Insurance Portability and Accountability Act (HIPAA); Internal Revenue Service (IRS); Department of Labor (DOL); Affordable Care Act, etc.).
• Remains current with best practices to drive continuous improvement of employee health and decrease related employer costs on a year over year basis.
  • Performs detailed analysis of Authority wellness information and data. Reports to senior management on metrics and trends on health and wellness related topics.
  • Consults with other leadership/departments/functions within the Authority to align efforts and reinforce total population health goals.
  • Gathers and analyzes data to measure success on internal and external wellness programs and initiatives.
  • Compiles an annual comprehensive report that outlines the financial impact of benefit and wellness programs.
• Hires, trains, develops, monitors, and evaluates staff. Reviews and recommends personnel actions for approval.
• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

• Manager, Wellness
• Wellness Contractors
• Senior Benefits Administrators
• Senior Coordinator, Benefits
• Coordinator, Benefits
• Benefits Services Specialists

CHALLENGES

• Keeping abreast of federal, state, and local laws and regulations related to health and wellness programs to ensure Authority compliance.
• Designing and recommending enhancements to new and existing Wellness programs that remain cost effective and consistent with industry trends and corporate goals and objectives.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor's degree in Human Resources, Business Administration, Marketing, Communications, Health Education (Clinical or Health Related Field such as Exercise, Nutrition, Nursing, or Public Health, Health Promotion, Exercise Science, Nutrition, Nursing, Corporate Wellness, or a related field, plus five (5) years of administration experience designing and implementing benefits and wellness programs, or an equivalent combination of education and experience relating to this p