Senior Manager, Technology Compliance - Responsible AI

Walgreens Co.; Deerfield (IL); Hybrid; USD 125,000 - 219,000; Full time

Job summary

Walgreens Co. is seeking a Responsible AI Senior Manager to oversee the growth and governance of the Responsible AI program.

You will collaborate across Legal, Compliance, Technology, Data, Security, and Privacy to ensure AI is developed and deployed in a trustworthy, compliant manner aligned with company values. As AI transforms healthcare and retail, you will manage legal, ethical, regulatory, and operational risk while accelerating responsible innovation.

Qualifications

• Bachelor's degree and 4+ years in IT, IT Audit, IT Compliance, Philosophy, Mathematics and/or Information Security.
• Experience applying IT audit principles and ISACA/IIA Standards.
• Audit and/or IT compliance program experience.
• Experience developing and managing IT security, IT risk, and IT compliance programs and teams.
• Experience with project management (planning, organizing, and managing resources to achieve goals).
• Experience presenting to and managing senior-level meetings and preparing agendas.

Responsibilities

• Oversee team and contractors delivering technology compliance activities; mentor staff on compliance skills.
• Advise on complex information compliance issues and propose solutions.
• Develop, review, and present proposals, plans, and status reports for diverse audiences.
• Remediate risks and coordinate control owners and scope of the compliance program.
• Influence stakeholders inside and outside the department.
• Identify learning needs, mentor team members, and delegate assignments.

Skills

Leadership

AI Governance

IT Audit

Regulatory Compliance

Education

Bachelor's degree in MIS or Computer Science

CISA, CISSP certifications

Tools

PCI Compliance

HIPAA Compliance

Job description

Job Summary

Walgreens is seeking a Responsible AI Senior Manager to lead the operations and growth of our Responsible AI program. This highly visible role will collaborate across Legal, Compliance, Technology, Data, Security, and Privacy to help ensure artificial intelligence is developed, deployed, and governed in a trustworthy and compliant manner aligned with our company values.

As AI transforms healthcare, retail, and consumer experiences, this leader will play a critical role in helping Walgreens responsibly accelerate innovation while managing legal, ethical, regulatory, and operational risk.

Location: Deerfield, Illinois — Hybrid schedule requiring four days in the office and one day remote each week.

Job Responsibilities

• Provides managerial oversight and functional leadership for team members and contractors involved in the delivery of technology compliance activities. Coaches and mentors staff on the continual improvement of their technology compliance skills.
• Provides advice and proposes solutions for complex and technical information compliance issues.
• Develops, reviews and/or presents proposals, project plans, status reports, and other information in a variety of formats and styles appropriate to the audience.
• Responsible for remediation and risk mitigation planning, execution and oversight. Maintains the scope of IT assets, controls, control owners, and risks that make up the applicable compliance program.
• Influences individuals within and outside the department.
• Identifies developmental needs of members assigned to project teams and develops suggestions to address those needs. Acts as mentors to team members on projects and provides on the job training. Schedules work, assigns responsibility, and delegates authority for assigned projects.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor's degree and at least 4 years of experience in IT, IT Audit, IT Compliance, Philosophy, Mathematics and/or Information Security OR a High School Diploma/GED at least 7 years of experience in IT, IT Audit, IT Compliance, Philosophy, Mathematics and/or Information Security
• Experience applying IT and audit principles and ISACA or IIA Standards for the Professional Practice of Internal Auditing.
• Audit and/or relevant IT compliance program experience.
• Experience developing and managing IT security, IT risk, and IT compliance programs and teams.
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Experience presenting to and managing senior level meetings, including preparation of agendas, documenting meeting minutes, sending out documents to attendees
• Experience working with PCI, HIPAA, state consumer privacy laws, or laws and policies governing the responsible use of artificial intelligence.
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 2 years of direct leadership, indirect leadership and/or cross- functional team leadership.
• Willing to travel up to 25% of the time for business purposes (within state and out of state)

Preferred Qualifications

• Bachelor's Degree in MIS or Computer Science
• Master's degree
• Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP).
• Audit or Compliance experience in the Retail, Pharmaceutical, Healthcare or distribution industry
• Strong foundation in mathematics
• Experience designing, implementing, or analyzing algorithms and data structures
• Experience working with artificial intelligence and machine learning

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $125000 - $218750 / Salaried