Manager, Store Care Programs

Walgreens; Deerfield (IL); On-site; USD 90,000 - 158,000; Full time

Job summary

Walgreens is seeking a data-driven professional to support StoreCare analytics, reporting, automation, and asset intelligence initiatives. You will leverage data and technology to improve asset reliability, operational efficiency, and maintenance program performance across the store portfolio.

You will collaborate with Asset Management, Facilities, Technology, Finance, and Operations to develop actionable insights and drive strategic decision-making through predictive analytics and performance

Qualifications

• Experience collaborating with cross-functional teams and with strategic business partners in a matrix organization.
• Experience responding to inquiries and/or complaints.
• Experience with MS Office Suite.
• Willing to travel up to 5% of the time for business purposes (within state and out of state).

Responsibilities

• Implements store care programs aligned with company strategies, budgets, and expectations with key stakeholders.
• Oversees daily delivery of store care programs to ensure efficiency and compliance.
• Coordinates among Asset Management team members to deliver store care programs.
• Creates value through oversight of store care programs and continuous improvement.
• Develops program budgets and adheres to annual expense controls for store care programs.
• Develops and mentors staff through onboarding, training and performance management.

Skills

Cross-functional collaboration

Communication

MS Office Suite

Education

Bachelor’s degree in asset management

High School Diploma / GED with asset management experience

Tools

Power BI

SQL

Databricks

MS Office Suite

Job description

Job Summary:

Support Company strategies through the proactive management of StoreCare analytics, reporting, automation, and asset intelligence initiatives. Accountable for leveraging data, technology, and continuous improvement practices to improve asset reliability, operational efficiency, and maintenance program performance across the company's store portfolio. Collaborates across Asset Management, Facilities, Technology, Finance, and Operations teams to develop actionable insights, optimize business processes, and support strategic decision-making. Responsible for driving value creation through reporting, automation, predictive analytics, and operational performance measurement.

Job Responsibilities:

• Implements store care programs that are aligned with Company strategies, budgets, and expectations, among key stakeholders, including:
• Individuals, departments, and divisions within the organization.
• Service providers, vendors, and/or contractors.
• Manufacturers and/or suppliers.
• Daily oversight of store care programs to ensure efficient and compliant delivery of services.
• Coordination among Asset Management team members to deliver store care programs (including corporate and field based personnel).
• Creates value through oversight of store care programs by promoting continuous improvement.
• Assists with developing program budgets, as well as adhering to annual expense controls for store care programs.
• Supports scope of service development for store care program implementation.
• Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s degree and at least 2 years of experience in asset management OR a High School Diploma / GED and at least 4 years of experience in asset management.
• Experience collaborating with cross-functional teams and with strategic business partners in a matrix organization.
• Experience responding to inquiries and/or complaints.
• Experience with MS Office Suite.
• Willing to travel up to 5% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Experience developing and managing operational reporting, dashboards, scorecards, or business intelligence solutions.
• Experience using Power BI, SQL, Databricks or similar analytical and reporting platforms.
• Experience leading analytics, automation, process improvement, or digital transformation initiatives.
• Experience working with large operational datasets and translating findings into actionable business recommendations.
• Experience supporting maintenance, facilities, asset management, or CMMS platforms such as ServiceChannel.
• Experience with predictive analytics, machine learning, artificial intelligence, or workflow automation solutions.
• Experience developing executive-level presentations, business cases, and strategic roadmaps.
• Experience leading cross-functional projects involving technology, data integration, reporting, or automation.
• Experience identifying operational efficiencies, cost savings opportunities, and process improvements through data analysis.
• Experience managing technical, analytical, or reporting resources.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. #VHDEI

Salary Range: $90000 - $157500 / Salaried