Senior Manager, Tech Delivery & Operations

PwC South Africa; New York (NY); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Holiday pay

Vacation

Personal and family sick leave

Job summary

PwC is seeking an AWM Operations Senior Manager to lead the delivery of business application consulting and drive operational excellence for clients in Asset & Wealth Management. In this role you will analyze client needs, implement software solutions, provide training, and validate outcomes to ensure seamless utilization of business applications.

You will motivate and coach teams, apply systems thinking to identify opportunities, and communicate clear, holistic messages to stakeholders across

Qualifications

• At least a Bachelor’s degree.
• At least 7 years of experience.

Responsibilities

• Leading the delivery of business application consulting services to optimize client operational efficiency.
• Analyzing client needs and implementing software solutions to support strategic objectives.
• Providing training and support for seamless integration and utilization of business applications.
• Guiding teams through complex problem-solving and strategic planning initiatives.
• Applying systems thinking to identify underlying problems and opportunities within client operations.
• Validating outcomes with clients and acting on feedback to enhance project delivery.
• Directing teams through ambiguous and challenging situations with composure.
• Developing and sustaining diverse and inclusive high-performing teams.
• Innovating processes to drive operational excellence and project success.
• Crafting and conveying clear, impactful messages that tell a holistic story.
• Initiating open and honest coaching conversations to foster team development.
• Making informed decisions to resolve issues hindering team effectiveness.

Skills

Business data analytics

Strategic planning

Systems thinking

Technology implementation leadership

Clear communication

Education

Bachelor's degree

Master's degree (MBA preferred)

Job description

PwC is seeking an AWM Operations Senior Manager to lead the delivery of business application consulting and drive operational excellence for clients in Asset & Wealth Management. In this role you will analyze client needs, implement software solutions, provide training, and validate outcomes to ensure seamless utilization of business applications.

You will motivate and coach teams, apply systems thinking to identify opportunities, and communicate clear, holistic messages to stakeholders across