AWM Operations - Functional & Industry Technology Project Delivery - Senior Manager

PwC South Africa; New York (NY); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Holiday pay

Vacation

Personal and family sick leave

Job summary

PwC is seeking an AWM Operations Senior Manager to lead the delivery of business application consulting and drive operational excellence for clients in Asset & Wealth Management. In this role you will analyze client needs, implement software solutions, provide training, and validate outcomes to ensure seamless utilization of business applications.

You will motivate and coach teams, apply systems thinking to identify opportunities, and communicate clear, holistic messages to stakeholders across

Qualifications

• At least a Bachelor’s degree.
• At least 7 years of experience.

Responsibilities

• Leading the delivery of business application consulting services to optimize client operational efficiency.
• Analyzing client needs and implementing software solutions to support strategic objectives.
• Providing training and support for seamless integration and utilization of business applications.
• Guiding teams through complex problem-solving and strategic planning initiatives.
• Applying systems thinking to identify underlying problems and opportunities within client operations.
• Validating outcomes with clients and acting on feedback to enhance project delivery.
• Directing teams through ambiguous and challenging situations with composure.
• Developing and sustaining diverse and inclusive high-performing teams.
• Innovating processes to drive operational excellence and project success.
• Crafting and conveying clear, impactful messages that tell a holistic story.
• Initiating open and honest coaching conversations to foster team development.
• Making informed decisions to resolve issues hindering team effectiveness.

Skills

Business data analytics

Strategic planning

Systems thinking

Technology implementation leadership

Clear communication

Education

Bachelor's degree

Master's degree (MBA preferred)

Job description

Industry/Sector Asset and Wealth Management Specialism Operations Management Level Senior Manager Job Description & Summary

The Opportunity As an AWM Operations - Functional & Industry Technology Project Delivery - Senior Manager, you will play a pivotal role in helping clients optimize operational efficiency through business application consulting. You will analyze client needs, implement software solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Senior Manager, you will leverage your skills and professional network to deliver quality results. You will motivate and coach teams to solve complex problems, applying sound judgment to recognize when to take action and when to elevate. Your ability to develop and sustain diverse and inclusive teams contributes to the success of our firm. In this role, you will be part of our Asset & Wealth Management Operations sector, working within our Business & Supply Chain Operations network. You will craft and convey clear, impactful messages that tell a holistic story, applying systems thinking to identify underlying problems and opportunities. By validating outcomes with clients and sharing alternative perspectives, you will drive project success and foster a culture of continuous improvement. Your commitment to excellence and strategic advising will be instrumental in achieving operational excellence and delivering value to our clients.

Responsibilities

• Leading the delivery of business application consulting services to optimize client operational efficiency
• Analyzing client needs and implementing software solutions to support strategic objectives
• Providing training and support for seamless integration and utilization of business applications
• Guiding teams through complex problem‑solving and strategic planning initiatives
• Applying systems thinking to identify underlying problems and opportunities within client operations
• Validating outcomes with clients and acting on feedback to enhance project delivery
• Directing teams through ambiguous and challenging situations with composure
• Developing and sustaining diverse and inclusive high‑performing teams
• Innovating processes to drive operational excellence and project success
• Crafting and conveying clear, impactful messages that tell a holistic story
• Initiating open and honest coaching conversations to foster team development
• Making informed decisions to resolve issues hindering team effectiveness
• Modeling and reinforcing professional and technical standards within the firm

What You Must Have

• At least a Bachelor's degree
• At least 7 years of experience

What Sets You Apart

• Preference for a Master's or Masters of Business Administration degree
• Demonstrating advanced skills in business data analytics and strategic planning
• Utilizing systems thinking to identify underlying problems and opportunities
• Leading complex technology implementation projects with a focus on innovation
• Excelling in crafting and conveying clear, impactful messages
• Applying analytical reasoning to drive business transformation initiatives
• Building and sustaining high‑performing, diverse, and inclusive teams

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.

Benefits

• medical
• dental
• vision
• 401k
• holiday pay
• vacation
• personal and family sick leave

and more.

To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.

At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

To view other PwC job opportunities, visit pwc.com/careers.