Senior Manager, Tax Technology Consulting

Ryan Companies; Chicago (IL); On-site; USD 145,000 - 194,000; Full time

Job summary

Ryan LLC is seeking a Senior Manager, Business Solutions to lead complex, tech-enabled initiatives that support our service lines and enterprise strategy. You will manage large client and internal projects from scope definition through delivery, ensuring on-time, on-budget outcomes.

The role translates business and technical requirements into scalable tax technology solutions, driving efficiency, client value, and measurable financial impact.

Qualifications

• Bachelor's degree in business, Accounting, Finance, IS, CS, or related field; 7–10 years leading enterprise software implementations or digital transformation.

Responsibilities

• Creates a positive, accountable, and collaborative team environment aligned with Ryan's core values.
• Leads, mentors, and develops professionals to ensure high performance and continuous growth.
• Manages resource allocation, workload distribution, and performance management.
• Creates and executes detailed project workplans, enforcing consistent methodologies and delivery standards.
• Coordinates resources, timelines, and budgets across multiple concurrent implementation and innovation initiatives.
• Builds strong internal partnerships to support seamless project execution.
• Manages internal and external enterprise tax technology and software implementation projects to completion.
• Defines project scope, tasks, timelines, budgets, and resource allocation while maintaining disciplined financial oversight.
• Oversees requirements analysis, process design, configuration, testing, deployment, and client onboarding.
• Maintains master project resource plans and supports billing, forecasting, and financial tracking activities.
• Maintains strong client relationships, responds to inquiries, and participates in proposals and meetings.

Skills

Project management

Executive communication

Cross-functional leadership

Analytical problem-solving

Ambiguity management

Financial acumen

Deadline management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Senior Manager, Business Solutions leads complex, technology-enabled implementation and innovation initiatives that support Ryan's service lines, proprietary platforms, and enterprise strategy.

This role manages large-scale client and internal projects from scope definition through delivery, ensuring on-time, on-budget execution and high-quality outcomes.

The Senior Manager translates business and technical requirements into scalable solutions that drive operational efficiency, client value, and measurable financial impact.

Reporting to a leader within Business Solutions, this role combines program leadership, technical oversight, and client engagement to advance Ryan's digital transformation and innovation objectives.

Duties and Responsibilities

People

• Creates a positive, accountable, and collaborative team environment aligned with Ryan's core values.
• Leads, mentors, and develops professionals to ensure high performance and continuous growth.
• Manages resource allocation, workload distribution, and performance management.
• Creates and executes detailed project workplans, enforcing consistent methodologies and delivery standards.
• Coordinates resources, timelines, and budgets across multiple concurrent implementation and innovation initiatives.
• Builds strong internal partnerships to support seamless project execution.

Client

• Manages internal and external enterprise tax technology and software implementation projects to completion.
• Defines project scope, tasks, timelines, budgets, and resource allocation while maintaining disciplined financial oversight.
• Oversees functional and technical direction of projects, including detailed requirements analysis, process design, configuration, system integration, testing, deployment, and client onboarding.
• Supports implementation of proprietary data products and enterprise tax automation platforms within the assigned practice or division.
• Establishes processes to monitor adherence to project timelines and budgets and communicates variances proactively.
• Prepares and reviews client deliverables, documentation, and engagement materials to ensure quality and accuracy.
• Maintains master project resource plans and supports billing, forecasting, and financial tracking activities.
• Maintains strong client relationships, responds to inquiries, and participates in proposals, engagement agreements, and onsite meetings.

Value

• Coordinates execution of innovation and digital transformation initiatives aligned with enterprise strategy.
• Supports the ideation lifecycle by helping identify opportunities, scope solutions, and manage development through deployment.
• Leads cross-functional teams in building, testing, and monitoring technology and automation solutions.
• Applies tax and technology expertise to translate business requirements into scalable, risk-aware solutions.
• Contributes to Business Process Management, Robotic Process Automation (RPA), Intelligent Document Processing (OCR/ICR), and other automation initiatives.
• Ensures operational excellence through disciplined governance, quality controls, financial stewardship, and adherence to Firm standards.
• Maintains data integrity, system reliability, and compliance with regulatory and security requirements.

Education and Experience: Bachelor's degree in business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience. Minimum of 7-10 years of experience leading enterprise software implementations, tax technology projects, or digital transformation initiatives. Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred. Demonstrated success managing complex, multi-workstream engagements in a client-facing environment.

Computer Skills: Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications. Familiarity with project management tools and collaboration platforms preferred.

Required Skills

• Strong project and program management capabilities
• Excellent written, verbal, and executive-level communication skills
• Ability to lead cross-functional teams and influence stakeholders
• Strong analytical and problem-solving skills
• Ability to manage ambiguity and drive structured solutions
• Financial and operational acumen
• Ability to manage multiple priorities and meet deadlines

Preferred Skills

• Experience implementing enterprise software or automation solutions
• Exposure to ERP systems or large-scale business platforms
• Experience with data analysis, reporting, or data transformation initiatives
• Knowledge of tax, accounting, or regulatory environments
• Experience leading digital transformation or process automation initiatives
• Familiarity with Agile, Scrum, Lean, or other structured project methodologies
• Knowledge of complex VAT scenarios including reverse charge, triangulation, chain transactions, place of supply rules, imports, exports, and intra-community transactions.
• Experience designing and implementing tax technology solutions supporting VAT determination, compliance, e-invoicing, real-time reporting, and digital tax mandates.

Compensation Pay Transparency

For certain California based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00

For other California based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00

For Colorado based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00

For Illinois based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00

For other Illinois based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00

For Maryland based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00

For Massachusetts based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00

For other Massachusetts based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00

For New Jersey based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00

For New York based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00

For other New York based roles, the base salary hiring range for this position is $132,500.00 - $177,100.00

For Washington based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00

Equal Opportunity Employer

Equal Opportunity Employer: disability/veteran #LI-WG1 #DICE

Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.

Equal Employment Opportunity/Affirmative Action/Accommodation: Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities.

Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request.Ryan welcomes and encourages applications from people with disabilities.