Senior Manager, Talent Acquisition Ops & Enablement

TriNet; Atlanta (GA); Hybrid; USD 109,000 - 217,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Employee stock purchase plan

Paid holidays

PTO

Job summary

TriNet is seeking a Senior Manager, Talent Acquisition Operations to drive operational excellence across recruiting. You will oversee recruitment operations, enablement, technology management, and data-driven insights to deliver high-quality candidate experiences and hiring outcomes.

You will lead the TA Operations function, optimize ATS/CRM tools, develop analytics, and coach sourcing teams. The role requires strategic thinking, cross-functional collaboration, and global perspective, with a

Qualifications

• Bachelor's Degree or equivalent combination of education and experience required.
• Typically 8+ years of TA operations/enablement or HR Operations preferred.
• Typically 3+ years leading a recruiting team (Sourcers, Coordinators) preferred.
• Strong experience managing ATS, CRM, and sourcing technologies.
• Demonstrated ability to analyze recruiting metrics and translate insights into actions.

Responsibilities

• Lead and manage the TA Operations function, ensuring smooth execution of all recruiting processes and programs.
• Own and optimize all recruiting tools, systems, and technologies (ATS, CRM, sourcing tools, analytics platforms, etc.) to drive recruiter efficiency and improve candidate experience.
• Develop analytics to monitor and report on KPIs that measure recruiting effectiveness, efficiency, and quality of hire.
• Oversee and coach the Sourcing and TA Coordinator teams to ensure operational alignment and delivery excellence.
• Design and maintain recruiting dashboards to provide visibility into team performance and hiring trends.
• Manage relationships with RPO providers, external vendors, and technology partners to ensure service-level and performance alignment.
• Implement and maintain process documentation, training, and enablement materials for TA across the organization.
• Drive continuous improvement to streamline workflows, reduce time-to-fill, and enhance satisfaction.
• Ensure compliance with all hiring requirements and audit readiness across TA processes.
• Foster a learning culture with coaching, feedback, accountability, and development.

Skills

TA Operations

Analytics

ATS management

CRM

KPIs

Power BI

Excel

Vendor management

Communication

Education

Bachelor's Degree

Tools

Oracle

iCIMS

Eightfold

Accurate

Job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview

The Senior Manager, Talent Acquisition (TA) Operations is responsible for driving operational excellence across the recruiting organization. This role oversees recruiting operations, enablement, technology management, and data-driven insights to ensure the TA team delivers consistent, efficient, and high-quality experience for both candidates and hiring managers. The Senior Manager partners closely with TA leadership, HR, and business stakeholders to streamline processes, implement innovative solutions, and align recruiting operations with enterprise objectives.

What you will do

• Lead and manage the TA Operations function, ensuring smooth execution of all recruiting processes and programs.
• Own and optimize all recruiting tools, systems, and technologies (ATS, CRM, sourcing tools, analytics platforms, etc.) to drive recruiter efficiency and improve candidate experience.
• Develop analytics to monitor and report on key performance indicators (KPIs) that measure recruiting effectiveness, efficiency, and quality of hire.
• Oversee and coach the Sourcing and TA Coordinator teams to ensure operational alignment and delivery excellence.
• Design and maintain recruiting dashboards and analytics to provide visibility into team performance, pipeline health, and hiring trends.
• Manage relationships with RPO providers, external vendors, and technology partners to ensure service-level and performance alignment.
• Implement and maintain process documentation, training, and enablement materials to ensure consistent execution across the TA organization.
• Drive continuous improvement initiatives to streamline workflows, reduce time-to-fill, and enhance recruiter and hiring manager satisfaction.
• Ensure compliance with all legal, regulatory, and organizational hiring requirements and audit readiness across all TA processes.
• As a manager, fosters a learning culture within the team focused on coaching, regular feedback, accountability, and development that energizes colleagues.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelor's Degree or equivalent combination of education and experience required

Experience Qualifications

• Typically 8+ years of TA operations/enablement or HR Operations preferred
• Typically 3+ years leading a recruiting team (i.e., Sourcers, Coordinators) preferred

Skills and Abilities

• Proven success leading TA Operations or Enablement teams in a complex, matrixed environment.
• Strong experience managing ATS, CRM, and sourcing technologies (e.g., Oracle, iCIMS, Eightfold, Accurate, etc.).
• Demonstrated ability to analyze recruiting metrics and translate insights into actionable strategies.
• Experience managing or partnering with RPOs and external recruiting vendors.
• Uses analytics and KPIs to inform strategy, improve performance, and influence executive decisions.
• Clearly communicates complex ideas and drives alignment across diverse stakeholders.
• Global experience in working with recruiting teams in different geographies.
• Clearly communicates complex ideas and drives alignment across diverse stakeholders.
• Proficient in Microsoft Office Suite/Office 365 (very strong Excel skills, Power BI, etc.)

Travel Requirements

Minimal

Work Environment

• Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

The preferred location for this role is Atlanta, GA, and the salary range for this location is $108,700.00 to $217,375.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program.

Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires accommodation during the application process should contact [e-mail] to request such accommodation.