Senior Manager, Systems Analysis & Delivery

Fidelity Investments; Durham (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Fidelity Charitable is seeking a Senior Manager, Systems Analysis Leader to guide a team of Systems Analysts bridging business needs with technical solutions. You will partner with product, architecture, engineering, and UX to deliver scalable outcomes and drive process improvements.

You will oversee the full analysis lifecycle, coach a high-performing team, and champion data-driven decision making in a fast-paced environment.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience).
• 7+ years of experience in systems analysis, business analysis, or product delivery, with at least 5 years in a leadership or management role.
• Shown success leading teams in enterprise-scale environments with multiple partners and challenging priorities.
• Deep understanding of SDLC, Agile methodologies, and modern delivery practices.
• Strong experience in requirements management, data analysis, process modeling, and solution build.
• Ability to translate sophisticated business needs into clear, actionable requirements.
• Proven track record to influence partners and collaborate across technical groups and business units, with strong communication and facilitation skills.
• Strong analytical and problem-solving skills, proactive and results-focused.

Responsibilities

• Provide strategic direction for systems analysis across initiatives and products.
• Partner with product, architecture, engineering, UX and business teams to deliver scalable solutions.
• Drive standards in requirements definition, workflow mapping, and solution building for high-quality outcomes.
• Oversee the full analysis lifecycle, from discovery through post-launch optimization.
• Lead and develop a high-performing team, fostering accountability and continuous learning.
• Lead team capacity, priorities, and alignment with organizational goals.
• Conduct performance evaluations, coaching, and identify development opportunities to grow talent and leadership.
• Champion process improvements, tools, and methodologies that increase efficiency, quality, and delivery speed.
• Act as a trusted advisor to leadership with data-driven insights.

Skills

Leadership

SDLC

Agile

Requirements management

Data analysis

Process modeling

Communication

Facilitation

JIRA

Confluence

Education

Bachelor's degree in Information Systems/CS/Business

Tools

JIRA

Confluence

Job description

Fidelity Charitable is seeking a Senior Manager, Systems Analysis Leader to guide a team of Systems Analysts bridging business needs with technical solutions. You will partner with product, architecture, engineering, and UX to deliver scalable outcomes and drive process improvements.

You will oversee the full analysis lifecycle, coach a high-performing team, and champion data-driven decision making in a fast-paced environment.