Senior Manager, Supplier Relations (K4B)

KAYAK; Cambridge (AL); Hybrid; USD 135,000 - 155,000; Full time

Benefits offered by this job

Work-from-anywhere

Mental health support

HeadSpace subscription

Paid parental leave

Generous vacation

Volunteer time

Development dollars

Leadership programs

Travel discounts

ERGs

Retirement plans

Free lunch

Job summary

KAYAK is seeking a Senior Manager to lead Supplier Relations for KAYAK for Business. Based in Cambridge, MA, you will oversee global supplier partnerships across travel categories and collaborate with internal teams to optimize contracts, opportunities, and revenue growth.

Ideal candidates have 7+ years in travel-supply roles, strong negotiation and analytics, and a track record of building strategic relationships in a fast-paced tech environment.

Qualifications

• 7+ years in travel agency, distribution, payment, air/lodging/car/rail supplier or related fields.
• Proven history of building and maintaining strong relationships both internally and externally.
• Savvy and clear communicator, storyteller and presenter to both technical and non-technical audiences.
• Outstanding analytic skills to drive positive partnership results based on analysis.
• Expert negotiator, developing creative solutions to problems or barriers.
• Comfortable working in a fast-paced tech environment.
• Recognized as a thought leader within the Travel Industry.
• Experience in tech a major plus.
• Strong business development and problem-solving skills coupled with a willingness to “roll up your sleeves.”
• Experience working with global teams in multiple locations.

Responsibilities

• Drive global growth, engaging new partnerships as well as optimizing and retaining our existing partnerships, while expanding the value proposition and aligning the K4B strategy for suppliers and other partnerships.
• Design and lead travel partner evaluations, communications, and contracting for the organization.
• Collaborate with partners & internal teams on commercial opportunities, developing and strengthening strategic and mutually beneficial relationships for K4B and its partners.
• Working closely with customers and internal collaborators to ensure current and future content & functionality needs are exceeded.
• Collaborate with key internal teams like Business Development, Account Management, Product & Marketing to achieve target goals.
• Contribute to determining and prioritizing new technology improvements to help drive additional sales to key partners.
• Work closely with the Finance department for budgeting and forecasting and revenue reconciliation from suppliers.

Skills

Supplier relations

Negotiation

Partnership management

Communication

Analytics

Cross-functional collaboration

Job description

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business.

As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

KAYAK for Business (K4B) is KAYAK's corporate travel platform — built to help companies manage business travel through a modern online booking experience, AI-powered features, and a connected network of travel management partners.

KAYAK is seeking a highly motivated Senior Manager to lead Supplier Relations for KAYAK for Business. This person will report to the Senior Director KAYAK for Business and oversee the portfolio of all global preferred supplier partners (TMC, airline, rail, lodging, car rental, ground, expense, payment, etc).

This position is based in our Cambridge, MA office at least 3 times per week.

In this role, you will:

• Drive global growth, engaging new partnerships as well as optimizing and retaining our existing partnerships, while expanding the value proposition and aligning the K4B strategy for suppliers and other partnerships

• Design and lead travel partner evaluations, communications, and contracting for the organization

• Collaborate with partners & internal teams on commercial opportunities, developing and strengthening strategic and mutually beneficial relationships for K4B and its partners

• Working closely with customers and internal collaborators to ensure current and future content & functionality needs are exceeded

• Collaborate with key internal teams like Business Development, Account Management, Product & Marketing to achieve target goals

• Contribute to determining and prioritizing new technology improvements to help drive additional sales to key partners

• Work closely with the Finance department for budgeting and forecasting and revenue reconciliation from suppliers

• 7+ years in travel agency, distribution, payment, air/lodging/car/rail supplier or related fields

• Proven history of building and maintaining strong relationships both internally and externally

• Savvy and clear communicator, story teller and presenter to both technical and non-technical audiences

• Outstanding analytic skills to drive positive partnership results based on analysis

• Expert negotiator, developing creative solutions to problems or barriers

• Comfortable working in a fast-paced tech environment

• Recognized as a thought leader within the Travel Industry

• Experience in tech a major plus

• Strong business development and problem-solving skills coupled with a willingness to “roll up your sleeves”

• Experience working with global teams in multiple locations

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to HeadSpace

  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• No meeting Fridays

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• Competitive retirement and health plans

• Free lunch 2 days per week

• Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Massachusetts-based role is $135,000-$155,000.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Inclusion

At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here.

Need any adjustments for the interview, application or on the job? No problem - just give us a heads-up. We've got you.

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