Senior Manager - Strategy and Operations (Health100)

CVS Health; Illinois; Hybrid; USD 68,000 - 183,000; Full time

Job summary

CVS Health is seeking a Senior Manager, Strategy and Operations to join the Health100 and Pharmacy & Consumer Wellness (PCW) Digital & Technology team. The role drives integrated planning, reporting, and progress visibility for senior leadership.

The ideal candidate translates complex technical information into clear insights, collaborates with engineering and product teams, and leads cross-functional initiatives to improve performance and growth within CVS Health's tech-enabled health solutions.

Qualifications

• 8+ years in strategic planning and operations in a technology organization.
• 5+ years in project management.
• 5+ years in executive communications strategy within technology or health insurance.
• Strong understanding of technology and operations; lead cross-functional change.

Responsibilities

• Monitor and report progress of strategic initiatives with milestones and metrics.
• Create communications and presentations for senior executives and stakeholders.
• Contribute to integrated planning, internal communications, and performance reporting.
• Lead strategic initiatives with defined scope and implementation plans.
• Liaise for cross-functional teams to strengthen collaboration and operations.
• Conduct market, competitive, and financial analysis to inform decisions.
• Support special projects as assigned.

Skills

Strategic planning

Operational leadership

Program execution

Project management

Executive communications

Technical understanding

Education

Bachelor's degree or equivalent experience

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Manager, Strategy and Operations, is a key member of the Health100 and Pharmacy & Consumer Wellness (PCW) Digital & Technology team. Through integrated planning, internal communications, and performance reporting, this role keeps key strategic initiatives on track, priorities moving, and progress visible to leaders.

The ideal candidate brings strong technical and business acumen, exceptional relationship-building skills, and strong organizational skills, with the ability to turn complex technical information into clear, actionable insights for leadership.

Key Responsibilities

• Monitor and report on the progress of strategic initiatives, collecting insights and providing updates on key milestones and metrics so leaders have a clear view of where work stands.
• Create compelling communications and presentations for senior executives and stakeholders, synthesizing complex technical information from engineering and product teams into clear, actionable insights for leadership.
• Contribute to integrated planning, internal communications, and performance reporting across PCW Digital & Technology.
• Lead strategic initiatives and projects by defining scope, developing implementation plans, and monitoring progress to ensure timely and successful execution.
• Serve as a liaison for cross-functional teams, strengthening collaboration and operational excellence and identifying process improvement opportunities.
• Conduct market, competitive, and financial analysis, including benchmarking, forecasting, and investment evaluation, to inform strategic decisions and identify areas for growth and improvement.
• Support special projects as assigned.

Required Qualifications

• 8+ years of experience in strategic planning, operational leadership, and program execution within a technology organization.
• 5+ years in project management.
• 5+ years of experience in executive communications strategy within technology, health insurance, or related industries.
• Strong understanding of technology and operations, with the ability to solve complex problems and drive cross-functional change.

Preferred Qualifications

• Experience operating in a Chief of Staff, strategy & operations, or business operations capacity supporting senior leadership.
• Experience establishing new processes and operating rhythms within a fast-moving or evolving organization.

Education

• Bachelor's degree or, equivalent experience (High School diploma + 4 years relevant experience).

Pay Range

The typical pay range for this role is:

$67,900.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/20/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.