Senior Manager, Strategy and Operations (Games)

Netflix Global, LLC; Los Angeles (CA); On-site; USD 260,000 - 430,000; Full time

Benefits offered by this job

Stock options

Health plans

401(k) with employer match

Disability programs

Paid time off

Flexible time off

Paid leave of absence

Job summary

Netflix is seeking a Senior Manager, Strategy and Operations for Netflix Games to drive execution across Mainstream, Narrative, and New Experiences. You will harmonize operating rhythms, processes, and reporting across three teams, delivering a cohesive operating model and strategic roadmaps for a growing portfolio.

The role requires leading high-impact initiatives, partnering with BD, Product, Talent, Engineering, Marketing, Finance and Strategy, and delivering measurable outcomes in a matrixed

Qualifications

• 5+ years of experience in strategic operations, project/program management, or production leadership in game development, entertainment, or technology.
• Experience operating in a matrixed organization with a portfolio of products or teams.
• Strong grasp of game development processes with excellent organizational and leadership skills.
• Outstanding communication abilities and collaboration in a dynamic, fast-paced environment.
• Proactive problem-solving with ability to manage multiple priorities.

Responsibilities

• Execute against transformational growth opportunities within the vertical's strategy.
• Operate as a trusted leader on high-priority projects, identifying and evaluating new business models, emerging technologies, and strategic partnerships.
• Support the integration of three teams by harmonizing processes, cadences, and reporting structures into one cohesive operating model.
• Work with cross-functional teams to build business cases, secure buy-in, and operationalize key initiatives.
• Lead the execution of strategic projects with clear objectives, timelines, and success metrics.
• Provide strategic guidance and thought leadership to the executive team and inform high-level decisions.
• Partner with the Vertical VP on slate and roadmap strategy to balance games, teams, and investments.
• Manage agendas and topics requiring timely decisions; identify gaps or risks and correct course.
• Synthesize delivery data and portfolio signals into the evolving vertical story for strategy and communications.
• Identify opportunities and solve resourcing and product mix challenges across 1P/2P/3P landscapes.
• Drive strategy execution and portfolio management with cross-vertical alignment and resource optimization.
• Prepare presentations and documentation for internal and external stakeholders.
• Step into cross-functional white space to expedite success.

Skills

Strategic operations

Program management

Matrixed org experience

Game development knowledge

Communication skills

Problem solving

Education

Bachelor's degree in Business Administration, Project Management, or a related field

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.

We are seeking a Senior Manager, Strategy and Operations to drive execution across the Mainstream, Narrative, and New Experiences team at Netflix Games. This role will be central to establishing one cohesive operating model across the team. This role requires urgency to deliver a strong, impactful product slate to our members while driving measurable impact for Netflix Games, executing against the strategic vision for the vertical and ensuring alignment across multiple game studios, products, and cross-functional teams. This role will ensure executional rigor across the Mainstream, Narrative, and New Experiences portfolio while creating space for innovation, creativity, and scalable impact. It reports directly to the VP overseeing the vertical and partners with key stakeholders across Business Development, Talent, Finance and Strategy, and the broader Product organization to deliver on vertical priorities efficiently and effectively. In the near term, this role will focus on integrating the operating rhythms, processes, and reporting of the three newly combined teams, while delivering a diverse set of priorities across a highly matrixed organization.

Responsibilities

• Execute against transformational growth opportunities within the vertical's strategy.
• Operate as a trusted leader on high-priority projects, identifying and evaluating new business models, emerging technologies, and strategic partnerships to drive the vertical's long-term strategic vision.
• Support the integration of the three newly combined teams by harmonizing processes, cadences, and reporting structures into one cohesive operating model for the vertical.
• Work with cross-functional teams (BD, Product, Talent, Engineering, Marketing, Finance, Strategy) to build business cases, secure buy-in, and operationalize key initiatives.
• Lead the execution of strategic projects, ensuring clear objectives, timelines, and success metrics are defined and met.
• Provide strategic guidance and thought leadership to the executive team, communicating complex insights and recommendations to inform high-level decision‑making.
• Partner with the Vertical VP on development of slate and roadmap strategy to ensure the right mix of games, teams, and investments across the team, while establishing robust frameworks and processes that guide projects through critical milestones and quality benchmarks.
• Manage, prioritize, and curate agendas and topics that require timely decision-making and analysis; identify gaps, risks, or misalignments in strategic programs and work with stakeholders to correct course.
• Synthesize delivery data, team inputs, and portfolio signals into the evolving vertical story that informs strategy, communications, and executive decision‑making, while implementing tracking and reporting systems that maintain stakeholder transparency.
• Identify opportunities and creatively problem‑solve to address business development, resourcing, and product mix challenges by leveraging industry knowledge across first‑party (1P), second‑party (2P), and third‑party (3P) landscapes, proactively proposing solutions from new deals to new roles and supporting deal execution from landing to implementation.
• Drive strategy execution, and operational excellence for the vertical in partnership with the other gaming verticals and matrix teams, developing cohesive portfolio management and systems for continuous progress monitoring and resource optimization.
• Prepare and oversee the creation of presentations, reports, and documentation for internal and external stakeholders, ensuring clarity and precision.
• Step into cross‑functional white space where the matrix organization lacks clear ownership and provide clear solves to expedite success.

Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related field.
• 5+ years of experience in strategic operations, project/program management, or production leadership, ideally within game development, entertainment, or technology.
• Demonstrated experience operating in a matrixed organization, supporting a portfolio of products or teams.
• Experience supporting or leading through organizational change (e.g., team integrations, reorgs) is a plus, given the recent formation of this vertical.
• Strong grasp of game development processes and methodologies, with excellent organizational and leadership skills.
• Outstanding communication abilities and a knack for facilitating collaboration in a dynamic, fast‑paced environment.
• Proactive problem‑solving skills, with keen attention to detail and the ability to manage multiple priorities effectively.

Ideal Profile

• Proven experience across cloud platforms and 1P/2P/3P partnerships.
• Skilled at navigating complexity and ambiguity, particularly in newly combined or restructured organizations.
• Strong operational execution and prioritization skills.
• Ability to balance urgency with quality in delivery.
• Culturally aligned with Netflix - curious, adaptable, and collaborative.
• Generally, our compensation structure consists solely of an annual salary; we do not have bonuses.
• You choose each year how much of your compensation you want in salary versus stock options.
• To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range.
• The range for this role is $260,000.00 - $430,000.00.
• Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
• We also offer paid leave of absence programs.
• Full‑time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
• Full‑time salaried employees are immediately entitled to flexible time off.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

At Netflix, we want to entertain the world. Whatever your taste, and no matter where you live, we give you access to best‑inclass TV series, documentaries, feature films and games. Our members control what they want to watch, when they want it, in one simple subscription. We're streaming in more than 30 languages and 190 countries, because great stories can come from anywhere and be loved everywhere. We are the world’s biggest fans of entertainment, and we’re always looking to help you find your next favorite story.