Senior Manager Strategic Accounts - REMOTE

Johnson Controls; Springfield (MO); Remote; USD 80,000 - 110,000; Full time

Job summary

Johnson Controls is seeking a Strategic Account Manager to oversee key accounts across the Americas. The role involves developing client relationships and sales strategies specific to the Fire Suppression Portfolio, leveraging significant industry experience and technical expertise for business growth. This position offers a competitive salary, benefits, and opportunities for professional development.

Benefits

Company vehicle

Paid vacation / holidays / sick time

Comprehensive benefits package including 401K

On the job / cross training opportunities

Collaborative team environment

Qualifications

• Minimum 10 years’ sales experience in Fire Suppression, Fire Alarm or Fire Protection.
• Able to present in front of large audiences.
• Experience in related industries like low-voltage or plumbing.

Responsibilities

• Manage key strategic accounts across the Americas.
• Develop client relationships and sales strategies.
• Monitor sales performance metrics for account retention.

Skills

Customer-oriented approach

Strong technical aptitude

Leadership characteristics

Organizational skills

Time management skills

Excellent communication

Education

Bachelor’s Degree in Business, Marketing, Engineering

Tools

MS Office Tools

SFDC

PowerBI

Job description

• Consideration given to applicants located in the US

Build your best future with the Johnson Controls team!

Who We Are :

Johnson Controls Industrial Refrigeration North America manufactures and services industrial refrigeration systems globally, including CO2 cascade and ammonia components, screw and reciprocating compressor packages, ASME certified pressure vessels, heat exchangers, evaporators, condensers, and complete control systems.

What We Offer : Competitive salary

Company vehicle

Paid vacation / holidays / sick time - 15 days of vacation first year!

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one!

Extensive product and on the job / cross training opportunities

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

What You Will Do :

Our Strategic Account Manager will actively manage key strategic accounts across the Americas. This will involve developing client relationships, developing sales strategies and setting mutual goals and objectives for the Fire Suppression Portfolio. This includes working with end-users and other key business leaders to promote product features and benefits. This role requires alignment with cross-functional teams to effectively manage select accounts. This position is not eligible for Visa sponsorship.

Strategic Accounts Manager Responsibilities :

Maintaining assigned key accounts and providing ongoing client support.

Developing and implementing client relationship management strategies.

Communicating with key clients to monitor client expectations and satisfaction.

Identifying new business leads and contacting prospective key clients to promote products and services.

Establishing efficient communication channels and liaising between key clients and internal departments.

Recommending and implementing improvements to the management of key client relationships.

Handling client queries and finding innovative solutions for complex problems.

Monitoring sales performance metrics and facilitating timely interventions.

Performing recordkeeping, as well as preparing sales forecasts and reports.

How You Will Do It :

Analyze new business opportunities, develop sales plans and execute planned action steps in order to acquire new business in line with Company strategies and growth objectives. (utilizing SFDC and PowerBI).

Present products to customers to accomplish customer acceptance of the value-added proposition attached to our products and services and achieve sale closures on terms that are mutually satisfactory to the customer and Johnson Controls.

Develop annual, quarterly, monthly and weekly plans detailing concepts and actions necessary to achieve business growth opportunities consistent with overall growth objectives.

Coordinate,, in conjunction with field sales new and repeat sales through distribution to ensure 100% customer satisfaction with our order fulfillment process.

Build and maintain relationships with accounts at all levels to ensure account retention.

What We Look For : Required

Bachelor’s Degree in Business, Marketing, Engineering or related Sales Management experience.

Minimum 10 years’ sales experience in Fire Suppression, Fire Alarm or Fire Protection industry. Experience in similar industries such as low-voltage, plumbing, etc.).

Strong technical aptitude.

Excellent written and verbal communication (usage of MS Office Tools – Word, PowerPoint, Excel)

Able to present in front of large audiences.

Strong leadership characteristics.

Organization and time management skills.

Customer-oriented approach.

Anticipated travel expected up to 40%.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

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