Senior Manager (Solutions Delivery)

CVS Health; United States; Remote; USD 107,000 - 213,000; Full time

Benefits offered by this job

Bonus program

Equity awards

Comprehensive benefits

Job summary

CVS Health is seeking a Senior Manager, Solutions Delivery to lead the execution of analytics engagements for pharmaceutical manufacturers. You will coordinate cross-functional teams and ensure on-time, within-scope delivery that meets quality standards and client expectations.

The role focuses on engagement management, client relationships, and scalable delivery processes, with an emphasis on operational excellence and business growth across the analytics portfolio.

Qualifications

• 6-8+ years in healthcare analytics, consulting, or data delivery.
• Experience leading client engagements and cross-functional initiatives.
• Bachelor’s degree in a related field; MBA or similar preferred.

Responsibilities

• Manage engagement timelines, deliverables, and client communications.
• Oversee external client relationships throughout engagements.
• Coordinate across Analytics, Product, Commercial, Operations, Legal, and Data.
• Identify process improvements to boost scalability and efficiency.

Skills

Engagement management

Client relationship management

Cross-functional collaboration

Process improvement

Analytics thinking

Education

Bachelor's Degree in Business Administration, Data Science, Business Analytics, Informatics, or related field

Master's Degree (MBA, Data Science, Business Analytics, Informatics, or related field) preferred

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Reporting to the Executive Director, Pharma Data Strategy & Solutions Delivery, the Senior Manager, Solutions Delivery manages the day-to-day execution of predefined and ad hoc engagements and analytics solutions for pharmaceutical manufacturer clients.

This role serves as a key delivery leader and the primary contact for delivery coordination, ensuring high-quality, on-time execution that is within scope and aligned with established quality standards and client expectations.

The Senior Manager oversees implementation activities across the analytics solutions portfolio and partners across Analytics, Product, Commercial, Operations, Legal, Data, and external stakeholders to coordinate execution, manage risks, maintain scope discipline, and enable scalable delivery processes that support business growth objectives.

This role is an individual contributor.

Primary Responsibilities

• Engagement Management & Delivery Execution: Manage engagement timelines, deliverables, status reporting, and client communications.
• Client Relationship Management & Growth: Manage external client relationships throughout the engagement lifecycle.
• Cross-Functional Collaboration: Coordinate cross-functional contributors across Analytics, Product, Commercial, Operations, Legal, and Data teams.
• Process Improvement & Operational Excellence: Identify process improvement opportunities to enhance scalability, efficiency, and client experience.

Required Qualifications

• Experience: 6-8+ years of experience in healthcare analytics, consulting, pharmaceutical services, data delivery, client engagement leadership, or project management. Experience managing external client relationships and complex cross-functional initiatives.
• Education: Bachelor's Degree in Business Administration, Data Science, Business Analytics, Informatics, or a related field.
• Preferred Qualifications: Master's Degree (MBA, Data Science, Business Analytics, Informatics, or related field) preferred. Strong understanding of pharmaceutical manufacturers’ commercial, market access, medical, patient engagement, or analytics needs. Experience supporting data, analytics, technology, or healthcare solutions.

Knowledge, Skills & Competencies

Client & Delivery Management

• Ability to manage multiple client engagements, deliverables, and timelines simultaneously while balancing quality and stakeholder expectations.
• Strong project and engagement management skills with a focus on execution and quality.
• Experience implementing structured delivery methodologies and operational processes.
• Ability to maintain adherence to defined scope and delivery standards.

Cross-Functional Collaboration

• Ability to coordinate and influence contributors across Analytics, Product, Commercial, Operations, Legal, and Data functions.
• Skilled at driving alignment and execution across stakeholders with differing priorities within highly matrixed organizations.

Stakeholder & Relationship Management

• Ability to effectively manage client communications and build productive working relationships.
• Strong interpersonal, communication, and presentation skills.

Analytics & Problem Solving

• Ability to translate product specifications into client-ready outputs and presentations.
• Strong analytical thinking and attention to detail.
• Ability to identify risks, monitor performance metrics, and implement corrective actions.

Process Improvement & Scalability

• Ability to identify and implement process improvements that enhance scalability and efficiency.
• Focus on operational excellence and continuous improvement.

Business Acumen

• Ability to identify additional client needs that support revenue growth opportunities.
• Understanding of engagement performance metrics and delivery effectiveness.

Why Join Us

This role provides an opportunity to serve as a key delivery leader, partnering with clients and cross-functional teams to execute impactful analytics and business solutions for pharmaceutical manufacturers while driving operational excellence and customer success.

Pay Range

The typical pay range for this role is: $106,605.00 - $213,210.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.