Senior Manager, Software Engineering - Telemetry Systems

New Relic, Inc.; Portland (OR); On-site; USD 202,000 - 252,000; Full time

Job summary

An established industry player is seeking a Senior Engineering Manager to lead innovative telemetry systems development. This role involves overseeing a talented team of engineers, driving technical strategy, and ensuring high performance and scalability of telemetry products. You will collaborate with cross-functional teams to align engineering efforts with business goals while fostering a culture of collaboration and technical excellence. Join a company committed to inclusivity and diversity, where your contributions will help shape the future of observability technology and empower teams to deliver exceptional solutions.

Qualifications

• 10+ years of engineering experience in relevant technologies.
• 7+ years in a leadership role managing technical teams.

Responsibilities

• Manage and mentor teams of 15-17 engineers, fostering collaboration.
• Direct planning and execution of telemetry projects to meet quality standards.

Skills

Leadership Skills

Java

C++

AWS

Azure

Kafka

Scrum

Agile Methodologies

Risk Management

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Systems Engineering

Tools

Observability Platforms

DataDog

Dynatrace

Splunk

Elastic

Job description

Senior Manager, Software Engineering - Telemetry Systems

Your opportunity

The Telemetry Platform group at New Relic builds the platform and foundational services for secure, automated, reliable, and dynamic ingestion and processing of streaming telemetry data. As a Senior Engineering Manager, you’ll guide engineers that are in charge of a critical part of our Full Stack Observability products.

You will join a team that is an integral part of almost every line of business at New Relic. Balancing the needs of internal and external stakeholders while moving forward with your own initiatives takes finely tuned negotiation skills, risk/reward analysis as well as a can-do, positive attitude.

We are seeking an experienced Senior Engineering Manager to lead teams of engineers in designing, developing, and optimizing cutting-edge telemetry systems that power real-time data solutions for Full Stack Observability. In this role, you will oversee the end-to-end development lifecycle of telemetry products, from concept to deployment, ensuring high performance, scalability, and reliability. You will collaborate with cross-functional teams, drive technical strategy, and mentor engineering talent to deliver innovative solutions that align with our mission to be the world’s greatest observability platform.

What you'll do

• Leadership Skills: Manage and mentor teams of 15-17 engineers, including software, hardware, and systems specialists, fostering a culture of collaboration, innovation, and technical excellence.
• Project Oversight: Direct the planning, execution, and delivery of telemetry projects, ensuring they meet deadlines, budgets, and quality standards.
• Technical Strategy: Define and implement the engineering roadmap for telemetry systems, including data acquisition, transmission, and processing technologies.
• Cross-Functional Collaboration: Partner with product managers, technical architects, and business leaders to align engineering efforts with customer needs and company goals.
• Managing Upward: Proactively manages upward communication and escalations, ensuring leadership is informed of critical issues, risks, and progress.
• Process Improvement: Establish and refine engineering processes, including uptime SLA improvements and agile methodologies.
• Talent Development: Recruit top-tier engineering talent, provide career growth opportunities, and conduct performance evaluations.
• Risk Management: Identify technical risks in telemetry system development and implement mitigation strategies.
• Innovation: Drive research and development efforts to explore new telemetry technologies.

This role requires

• Education: Bachelor’s degree in Computer Science, Systems Engineering, or a related field.
• Experience: 10+ years of engineering experience in technologies such as Java, C++, AWS/Azure, Kafka in multi-cloud environments.
• 7+ years in a leadership role managing technical teams using scrum-agile.
• Experience with observability platforms, New Relic, DataDog, Dynatrace, Splunk or Elastic.

Bonus points if you have

• Project management, Scrum/Agile/SAFE framework experience in an enterprise setting.
• Experience with operating in a public cloud with multi-cloud technologies.
• Experience with continuous delivery, devops principles and DORA metrics.

Please note that visa sponsorship is not available for this position.

The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

$202,000 - $252,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day.