Senior Manager, Software Engineering (REMOTE)

JobCubby; San Francisco, Northern (CA, KY); Hybrid; USD 173,000 - 260,000; Full time

Job summary

Salesforce is seeking an experienced Senior Engineering Manager to lead the Foundations team, owning platform and infrastructure services used by all product teams. You will hire, coach, and scale the team, and set clear growth paths and performance standards.

Expect to drive architecture decisions, manage on-call and incident response, and deliver reliable deployment pipelines. You’ll collaborate with cross-functional leaders to align platform strategy with business goals.

Qualifications

• When leading a Foundations team, you will own platform and infrastructure decisions.
• You have deep fluency in cloud infrastructure (AWS preferred), Kubernetes, IaC, CI/CD and observability.
• You bring strong software engineering background across Go, Python, TypeScript or Ruby.

Responsibilities

• Lead and grow the team from 7 to 12+ while maintaining high technical and cultural hiring standards.
• Establish clear leveling paths, growth plans, and address underperformance promptly.
• Foster a high-trust, high-standards culture with active participation in daily operations.
• Drive quarterly goals, set milestones, and ensure predictable delivery timelines.
• Shape technical strategy and architecture with a focus on resiliency and scalability.
• Maintain on-call discipline and incident response, overseeing deployment and release management.

Skills

Platform leadership

Cloud infrastructure

Kubernetes

CI/CD

Observability

Go

Python

TypeScript

Ruby

On-call & incident response

Tools

AWS

Kubernetes

Infrastructure as code

CI/CD

Observability

PostgreSQL

Job description

We are looking for an experienced Senior Engineering Manager to lead our Foundations team – the team that owns the infrastructure and platform the rest of engineering builds on.

What You’ll Do

Lead and Grow the Team: Hire and develop exceptional talent, growing the team from 7 to 12 and beyond while owning a high technical and cultural hiring bar. Ensure every engineer has a clear leveling path and growth plan, and handle underperformance directly, quickly, and professionally.

Build a High-Trust, High-Standards Culture: Maintain an environment where engineers feel both supported and challenged. Be visibly engaged day-to-day in team channels, standups, and decision-making. Set a tone of urgency, accountability, and attention to detail; detect morale or performance issues early and act immediately. Model reliability through strong communication, follow-through, and consistent presence.

Drive Delivery and Execution: Commit to quarterly goals with clear milestones and drive accountability to achieve them. Establish and maintain predictable delivery timelines, and stay actively engaged in day-to-day operational channels to make quick decisions and unblock the team.

Set Technical Strategy and Architecture: Drive clear architectural direction for platform and infrastructure initiatives, guiding engineers with a detailed understanding of these domains. Provide decision frameworks for tradeoffs between speed, cost, and reliability, and proactively shape the roadmap around resiliency, scalability, and efficiency.

Own Reliability and Operational Excellence: Ensure strong on‑call and incident response discipline, continuously improve platform resiliency, and maintain oversight of deployment and release management with accountability at every stage.

What We’re Looking For

• Experience managing platform, infrastructure, or foundational engineering teams in high‑growth environments.
• Deep technical fluency across cloud infrastructure (AWS preferred), Kubernetes, infrastructure‑as‑code, CI/CD, and observability – you can guide architectural decisions in these domains with credibility and detail.
• Strong software engineering background with proficiency in languages such as Go, Python, TypeScript, or Ruby – this team builds software, not just operates systems.
• Experience operating SQL and RDBMS in production at scale (PostgreSQL preferred).
• A track record of operational excellence: building on‑call programs, driving incident response discipline, and owning deployment and release management.
• Proficiency in agentic, AI‑assisted development practices, with the ability to drive their adoption across a team.
• A “driver” mindset: proactive, outcomes‑oriented, and unafraid to roll up your sleeves when needed.
• Strong communication and collaboration skills, especially in cross‑functional leadership settings.

Why Join Qualified

• Platform Impact at Scale: As a key leader, you’ll own the team and technical direction behind the infrastructure that every product team at Qualified builds on – shaping the reliability, scalability, and velocity of the entire engineering organization.
• High‑Growth Environment: Join us at a pivotal stage where you can establish best practices that will scale with our rapid growth and expansion.
• Cutting‑Edge AI: Lead a team operating the platform behind AI‑powered B2B products, and drive agentic engineering practices that define how modern platform teams work.
• Close Leadership Collaboration: Partner with engineering and product leadership to ensure platform strategy is integrated into strategic decision‑making.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.