Senior Manager, Software Engineering - Infrastructure

Devconnectplatform

United States

Remote

USD 250,000 - 300,000

Full time

48 hours ago
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Job summary

ClickUp is seeking a Senior Manager of Software Engineering - Infrastructure to lead a senior, distributed team across the US, Canada, and Europe. You will set cloud vision, drive cost efficiency, and own the roadmap for AI-enabled infra in a fast-moving, security-conscious environment.

The role emphasizes hands-on leadership, architectural judgment, and cross-functional collaboration with Product, AI, and Security to scale our platform and deliver reliable, secure services in a remote-first

Qualifications

  • 9+ years in infrastructure/platform engineering with 5+ years in engineering management.
  • Deep AWS expertise (EKS, networking, Terraform) and scale experience.
  • Hands-on technical leadership, architecting and coding alongside the team.
  • Strategic roadmaps aligned to business outcomes for AI/enterprise goals.
  • Proven ability to hire, grow, and retain senior engineers globally.
  • Operational rigor with on-call ownership and RCA follow-through.
  • Security-first mindset across auth, network isolation and shard boundaries.
  • Experience enabling AI/ML infrastructure is a strong plus.

Responsibilities

  • Deliver measurable infrastructure savings through migrations to EKS and self-hosted services.
  • Consolidate ALBs to a single EKS-managed ALB per shard and drive deployment velocity.
  • Lead cross-team infra planning with Product, Security, and SRE to ensure alignment.
  • Automate shard buildout and reduce toil with Backstage-based tooling.
  • Own incident response, post-incident RCA, and resiliency improvements.
  • Own the infra roadmap for Agent enablement, centralized IaC, and rollout pace.
  • Architect and code on key initiatives; lead design reviews with senior engineers.
  • Mentor and grow a senior, distributed team across US, Canada, and Europe.
  • Manage vendor relationships, AWS spend visibility, and savings targets.

Skills

Leadership
AWS
EKS
Terraform
Distributed teams
Cloud architecture
Incident RCA
Security mindset
AI infra

Education

BS/MS in CS or Engineering

Tools

Backstage
Terraform

Job description

# Senior Manager, Software Engineering - InfrastructureClickUp250k–300k USDFull-timeremote· leadUSAterraformawsListed via Jobicy · posted 25 Oct 2026. The application happens there, not on DevConnect.Apply on Jobicy## DescriptionAt ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.This role bridges infrastructure and product engineering: you'll build genuine partnerships across product, AI, and enterprise teams so that ownership is shared and velocity is never blocked by platform constraints. As a leader, you'll set a forward-looking cloud vision, proactively align with stakeholders across the business, and ensure the platform scales for multi-shard, multi-region growth while meeting security and compliance commitments (SOC 2, business continuity/disaster recovery, and enterprise security frameworks). You'll implement and drive the adoption of AI-powered tooling and autonomous agents within the infrastructure organization.The Role:-Cost Efficiency: Deliver measurable annual infrastructure savings by executing the migration of data workloads to EKS and self-hosting key services.-Ingress Convergence: Deprecate legacy frontend ALBs and consolidate to a single EKS-managed ALB per shard, unblocking faster deployments across the org.-Coverage & Bench Depth: Eliminate single points of ownership across Networking, OpenSearch, and Terraform through cross-training and targeted hiring.-Stakeholder Alignment: Stand up a recurring alignment cadence with Product, AI, Enterprise, and Security so infra planning is driven by demand, not ad-hoc interrupts.-Automation: Ship automated shard buildout via Backstage to remove manual toil from enterprise scaling.-Reliability: Cut P0/P1 incidents attributed to Cloud Platform (DNS, ALB misconfiguration, EKS) through hardened ingress patterns and Terraform-policy guardrails. Own incident response and RCA follow-through for the team.-Roadmap Ownership: Own and deliver against the team's roadmap for Agent enablement, centralized IaC, and deployment rollout acceleration, and contribute to the broader Cloud Platform strategy tied to AI and Enterprise revenue goals.-Technical Leadership: Architect and contribute code to key initiatives (EKS migration, ALB consolidation, Backstage shard automation), and lead design reviews with senior engineers.-People Leadership: Lead, grow, and retain a senior-heavy team distributed across the US, Canada, and Europe, spanning FTEs and contractors, with a focus on career development, cross-training, and bench depth.-Vendor Management: Partner with Finance and leadership on AWS spend visibility and savings targets, manage contractor performance and budget, and keep a savings-pipeline mindset baked into planning.Qualifications:-Experience: 9+ years in infrastructure/platform engineering, including 5+ years in engineering management leading distributed teams of senior engineers while remaining hands-on.-Deep AWS infrastructure mastery: EKS, networking (VPC/TGW/DNS), and Terraform at scale, with strong architectural judgment; able to review designs and guide senior engineers' technical decisions.-Hands-on technical leadership: Actively architects, writes code, and develops systems alongside the team. You are a working engineer as well as a manager.-Strategic roadmap ownership: Experience translating cloud priorities into 3–9 month team roadmaps tied to business outcomes across enterprise, AI, and cost, and delivering against them.-Cross-team influence: Builds genuine partnerships across Product, Security, SRE, and DB orgs, driving shared ownership across traditional infra/product boundaries.-Application-level curiosity: Genuinely understands what the product does, not just the infrastructure underneath, and extends ownership past traditional platform boundaries.-People leadership: Proven experience managing, growing, and retaining senior, geographically distributed teams across FTE/contractor blends; builds bench depth and contributes to succession planning.-Hiring: Experience running structured hiring loops and closing senior engineers, including into specialized gaps (networking, search, IaC).-Operational rigor: Strong on-call instincts, incident ownership, and RCA follow-through.-Security-first instincts: This team touches blast radius (auth enforcement, network isolation, shard boundaries). A verify-first, never-assume mindset is non-negotiable.-AI & automation mindset: Uses AI tools daily in your own engineering work, with demonstrated appetite for DevSecOps agents, AI-assisted IaC migrations, and skills-based automation — a core part of the near-term roadmap.-AI/ML infrastructure experience (strong plus): Scaling workloads like GPU orchestration, model-serving infrastructure, or cost-optimized compute for inference.-Education: BS/MS in CS, Engineering, or equivalent.Equal Opportunity EmployerClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Privacy NoticeClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.Visa SponsorshipPlease note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.Fraud AlertClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.AI Processing NoticeClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‐making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
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