Senior Manager, Sales Performance, BI & Systems

Sam's Club; Hoboken (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in retail is seeking a Senior Manager, Revenue Operations to play a critical role in driving business insights and enhancing sales performance. The ideal candidate holds a relevant bachelor's degree and possesses over 5 years of experience in sales operations. They will collaborate closely with sales and finance, ensuring accurate sales forecasts while nurturing partnerships that support overall growth strategies. The role is integral to the success of the Member Access Platform, leveraging first-party data to drive impactful decisions.

Benefits

Health benefits include medical, vision, and dental coverage

Financial benefits include 401(k), stock purchase

Paid time off benefits include PTO and parental leave

Tuition assistance

Qualifications

• 5+ years of experience in sales operations or revenue operations.
• Digital advertising experience preferred, but not required.
• Thrives in a fast-paced environment.

Responsibilities

• Create accurate sales forecasts each quarter with insights tools.
• Partner with finance to share metrics from the MAP perspective.
• Manage revenue operations reports and enhance sales performance.

Skills

Strong communication skills

Analytical skills

Project management skills

Education

Bachelor's degree in Finance, Analytics, or related field

Tools

Salesforce

Tableau

PowerBI

Microsoft Excel

Job description

Senior Manager, Revenue Operations - Sam's Club MAP

At Sam’s Club, we are member obsessed. We look to add value to the Sam’s Club membership, and we partner with suppliers to bring unique and exciting values to our members. Sam’s Club Member Access Platform (MAP) is the nexus of the Supplier -Marketer- Merchant partnership and are responsible for delivering our suppliers (advertisers) impactful omnichannel member experiences that are married with measurable insights. This is a unique opportunity to join a fast growing, highly visible team within Sam’s Club. We believe all digital advertising can be targeted and accountable – and we have Sam’s Club first party membership sales data to prove it. MAP wins when suppliers invest in digital media to drive growth; Sam’s and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to fueling Sam’s overall growth strategy.

We are firm believers in the power of targeted, accountable digital advertising, supported by our robust first-party member sales data. Expansion of our digital advertising business is crucial for driving Sam’s overall growth strategy.

The role of the Senior Manager, Revenue Operations – will play a critical role in driving business insights and enhancing sales performance for Sam's Club MAP. This individual will serve as the voice of sales to finance and executive leadership by translating sales objectives and challenges into actionable insights. You will be instrumental in creating accurate sales forecasts and identifying potential risks to revenue, while fostering a strong partnership with the finance team.

You will report directly to the Director of Revenue Operations, Sam's Club MAP, within the centralized MAP Operations team.

Primary responsibilities include:

• Work directly with sales teams to create a highly accurate sales forecast each quarter. Develop tools including bottoms up analyses and models to provide insights into sales performance.
• Partner closely with finance to ensure metrics are shared from a single MAP point of view.
• Identify and raise risks to revenue proactively, developing mitigation strategies in collaboration with sales and finance leadership.
• Manage revenue operations reports and partner with the business intelligence team to enable business teams.
• Business Analytics & Reporting:
• Develop a deep understanding of our overall business and how our different products and sales investments layer into our broader strategy.
• Define critical KPIs and operating rhythms to help teams manage performance and create operational rigor.
• Serve as the primary point person for our Executive Team on understanding metric movements and trends, providing data-driven insights.
• Drive improvement in sales reporting, enabling the development of fact-based insights that in turn bring about enhancement in sales efforts, hence, enabling the achievement of sales targets and objectives as well as the overall objectives and targets of the business.
• Strategic Planning & Initiatives:
• Support cross functional teams with long-term planning as well as the annual operation plan process by leading the bottoms up revenue forecasting with Sales.
• Partner with cross-functional teams on projects with a focus on improving revenue growth and sales productivity.

Qualifications:

Bachelor's degree in Finance, Analytics, or related field. 5+ years of experience in sales operations, revenue operations or sales finance. Hands-on experience with Salesforce, Tableau, PowerBI, and Microsoft Excel. Strong communication skills, written and verbal, across all levels of internal stakeholders. Thrives in a fast-paced and rapidly changing environment. Project management experience with cross-functional tech and operations teams. Demonstrates company values and beliefs. Eagerness to learn and a positive attitude. Digital advertising experience preferred, but not required

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits include medical, vision and dental coverage

- Financial benefits include 401(k), stock purchase and company-paid life insurance

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance, Analyst, and Sales

• Industries

  Retail and Financial Services

Referrals increase your chances of interviewing at Sam's Club by 2x

Inferred from the description for this job

Medical insurance

Paid paternity leave

Tuition assistance

Disability insurance

Child care support

Vision insurance

Paid maternity leave

Student loan assistance

401(k)

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