Senior Manager Sales Operations (Washington DC Hybrid)

Pegasystems; Washington (District of Columbia); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a Senior Manager for Sales Operations in Washington DC. The role involves optimizing sales team success through strategic initiatives, analytical insights, and leadership. Ideal candidates will have extensive experience in operations and government sectors, with strong communication and problem-solving skills. Join a dynamic team focused on continuous improvement and innovation.

Benefits

Continuous learning and development opportunities

Innovative, inclusive, and flexible work environment

Competitive global benefits, including pay, bonus, and employee equity

Qualifications

• 10+ years of experience in operations or financial operations.

Responsibilities

• Implement the annual go-to-market plan and optimize sales processes.
• Provide direction to Sales leaders on productivity and best practices.
• Represent the region in global operations-oriented projects.

Skills

Analytical Skills

Collaboration

Communication

Problem Solving

Education

Bachelor’s Degree

Tools

MS Excel

MS Word

MS PowerPoint

MS Outlook

Job description

Senior Manager Sales Operations (Washington DC Hybrid)

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Picture Yourself At Pega

The Senior Manager, Sales Operations, plays a crucial role in optimizing the success of an organization’s sales team. This role requires a blend of analytical skills, strategic thinking, and leadership abilities. You will manage non-selling operational activities for the sales region, providing close support to the regional sales teams to ensure business continuity, give critical insight, and improve effectiveness. The ideal candidate will have government experience and will be responsible for driving strategic initiatives, optimizing processes, and enhancing productivity within the sales operations team.

What You'll Do At Pega

1. Work with the AMS Public Sector Regional Sales Management team to implement the annual go-to-market plan, sales territories, appropriate coverage, and optimum resourcing levels. Establish what is needed to implement the strategy.
2. Identify productivity trends across the region and use insights from reporting to create and drive efficient processes to improve productivity.
3. Provide direction and advice to Sales leaders on key business decisions and methods to increase Sales Rep productivity, considering industry best practices and the principles of “people, processes, and technology”. Ensure best practices are documented and communicated to all affected personnel.
4. Represent the region in global operations-oriented projects such as new product introductions, new systems, tools, or processes. Work collaboratively within project teams and communicate status, actions, and aims to the region as per project requirements.

Who You Are

• Strong analytical skills, detail-oriented, and excellent collaboration skills to build relationships across the organization.
• You will become a trusted advisor and “go-to” person for the AMS Public Sector leaders and teams you support.
• Highly organized, capable of managing competing deadlines.
• Clear and concise communicator, effective at navigating a matrixed organization.

What You've Accomplished

• Bachelor’s degree, 10+ years of experience in operations or financial operations.
• Effective collaborator, able to work with peers and senior management to drive action, change, and improve results.
• Proficient in managing multiple activities simultaneously, setting priorities, and delivering results.
• Excellent communication skills, both written and verbal.
• Exceptional problem solving and critical thinking skills.
• Interpersonal savvy to build strong relationships.
• Discretion with sensitive information.
• Proficient in MS Excel, Word, PowerPoint, Outlook, etc.

Pega Offers You

• Gartner-acclaimed technology leadership.
• Continuous learning and development opportunities.
• Innovative, inclusive, and flexible work environment.
• Competitive global benefits, including pay, bonus, and employee equity.