Senior Manager, Sales Operations

PROCEPT BioRobotics K.K.; San Jose (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

PROCEPT BioRobotics K.K. is seeking a Sr. Manager, Sales Operations to scale and strengthen our commercial operations in support of rapid growth in the U.S.

and globally. The role emphasizes forecasting, territory planning, incentive compensation, CRM optimization, and analytics to drive performance. The successful candidate will combine strategic thinking with hands-on execution, building scalable processes, elevating visibility, and partnering with sales leadership to enable data-driven

Responsibilities

• Lead and develop the Sales Operations function and team, including internal staff and consultants.
• Provide strategic insights to commercial leadership to improve sales execution and performance.
• Partner with Sales, Marketing, Finance, HR, Legal, and IT to advance commercial priorities.
• Build scalable sales ops processes, governance, and CRM usage with strong metrics and reporting.
• Establish operating cadences, KPIs, and business rhythms for visibility and accountability.

Job description

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

Understanding PROCEPT's Culture

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

And this doesn't happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept's history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

An opportunity at PROCEPT BioRobotics won't just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

The Opportunity That Awaits You

PROCEPT BioRobotics is seeking a strategic, analytical, and execution-oriented Sr. Manager, Sales Operations to help scale and strengthen our commercial operations capabilities in support of a rapidly growing business. This individual will play a critical role in driving operational excellence across forecasting, territory planning, incentive compensation, CRM optimization, sales analytics, and commercial process improvement.

The ideal candidate brings a strong combination of strategic thinking, operational discipline, and hands‑on execution. This role requires someone who can build scalable processes, improve commercial visibility and accountability, and partner effectively with sales leadership to drive performance across the organization.

The Sr. Manager, Sales Operations will serve as a key business partner to Sales Leadership, Finance, Marketing, HR, and other cross‑functional stakeholders to support data‑driven decision‑making and commercial effectiveness. This individual will also lead and develop the sales operations team while helping establish the infrastructure, governance, and operating cadence needed to support continued U.S. and global expansion.

This is a highly visible role with significant exposure to senior leadership and the opportunity to help shape the future of Sales Operations at PROCEPT. The successful candidate will bring a builder mindset, strong business acumen, analytical rigor, and a passion for creating scalable commercial infrastructure within a high‑growth environment.

What You'll Do

• Sales Operations Leadership: Lead and develop the Sales Operations function, including direct management of full‑time employees & consultant partners, while fostering a high‑performance, service‑oriented culture.
• Serve as a trusted advisor to commercial leadership by providing strategic insights, operational support, and recommendations that that improve sales execution and drive business performance.
• Partner cross‑functionally with Sales, Marketing, Finance, HR, Legal, and IT to support execution of commercial priorities and operational initiatives.
• Build and scale sales operations infrastructure, processes, and governance to support organizational growth, field productivity, and commercial effectiveness. Drive operational rigor, accountability, and continuous improvement across forecasting, pipeline management, CRM utilization, territory management, and performance reporting.
• Establish operating cadences, KPIs, and business rhythms that improve visibility, accountability, and execution across the commercial organization.
• Identify oppo