Senior Manager, Sales Operations

Compass Pathways Inc.; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Compass Pathways Inc. in New York City is seeking a Senior Manager, Sales Operations to drive operational excellence across sales planning, CRM, incentive compensation and fleet management. This role will enable field teams for successful launches of COMP360 and future therapies.

The candidate will partner with field sales, deliver analyses and dashboards, and ensure regulatory and ethical standards. Hybrid in NYC or remote on the East Coast.

Qualifications

• Bachelor's degree in Business or related field; advanced degree preferred.
• 5–7+ years in commercial operations or sales analytics within pharma/biotech.
• Strong analytical and quantitative skills; proficiency in Excel, PowerPoint, and data visualization.
• Expert in incentive compensation plan administration and design.
• Proven ability to partner with field teams on operations and analytics needs.
• Excellent communication and stakeholder management skills.
• Deep understanding of pharmaceutical/biotech commercial models and compliance.

Responsibilities

• Administer incentive compensation plans for the field sales teams and account directors.
• Deliver ad hoc analysis to support sales activity, performance tracking, and strategic decision making.
• Propose design ideas and maintain field sales dashboards.
• Manage, maintain, and distribute sales and activity reports for field sales and leadership teams.
• Partners with field sales on optimal CRM usage and field inquiries.
• Manage and maintain field fleet decisions and usage.
• Manage sales force alignments and work with sales leadership to optimize deployment.
• Maintain sales force sizing, HCP targeting, and call planning models.
• Ensure all processes adhere to regulatory and ethical standards.
• Maintain documentation and audit readiness for all operational programs.

Skills

Analytical thinking

Communication

Stakeholder management

Data visualization

Incentive compensation design

Collaboration with field teams

Education

Bachelor's degree in Business or related field

Advanced degree preferred

Tools

Excel

PowerPoint

Data visualization tools

Job description

Company Introduction

Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading the world's largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing.

Job Overview

The Senior Manager, Sales Operations will play an important role in enabling the success of our sales and commercial organization by leading operational excellence across sales planning, execution, and fleet management. This position will manage key processes including sales force targeting and alignment, CRM operations, incentive compensation administration, and fleet management while preparing and enabling Compass Pathways' field-facing teams for the successful launch and commercialization of COMP360 and future therapies. This role requires an analytical thinker and the ability to collaborate across functions to ensure our field teams are equipped for success.

Location

Hybrid in our New York City office or remote on the East Coast in the United States.

Reports to

Director, Sales Operations.

Roles and Responsibilities

• Administer Incentive Compensation plans for the field sales teams and account directors
• Deliver ad hoc analysis to support sales activity, performance tracking, and strategic decision making
• Propose design ideas and maintain field sales dashboards
• Manage, maintain, and distribute sales and activity reports for field sales and leadership teams
• Partners with field sales on optimal CRM usage and field inquiries
• Manage and maintain field fleet decisions and usage
• Manage sales force alignments and work with sales leadership to optimize sales force deployment
• Maintain sales force sizing, HCP targeting, and call planning models to optimize coverage
• Ensure all processes adhere to regulatory and ethical standards
• Maintain documentation and audit readiness for all operational programs
• Additional needs as required by commercial operations leadership

Candidate Profile

• Bachelor's degree in Business, Finances, Analytics, Administration, Operations Management or related field; advanced degree preferred
• 5-7+ years of experience in commercial operations, sales operations, field force effectiveness, sales enablement, or commercial analytics within the pharmaceutical or biotechnology industry
• Strong analytical and quantitative skills with proficiency in Excel, PowerPoint, and data visualization tools
• Expert in Incentive compensation plan administration and design
• Proven ability to successfully partner with field teams on operations and analytics needs
• Excellent communication and stakeholder management skills
• Deep understanding of the pharmaceutical/biotech commercial models and compliance requirements

Compensation Description (annually)

Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Base Salary Per Annum

$140,000—$190,000 USD

Benefits

For an overview of our benefits package and compensation information, please visit "Joins us - Our Benefits". These include flexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.

Reasonable accommodation

We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.

UK applicants

We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.

US applicants

Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.

Sponsorship

Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.

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