Senior Manager, Sales Operations

Compass Pathways; New York (NY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Discretionary bonus

Equity compensation

Job summary

Compass Pathways is seeking a Senior Manager, Sales Operations to drive operational excellence across sales planning, CRM, incentive compensation, and fleet management. The role collaborates with field teams to enable launch and commercialization of COMP360 and future therapies.

The ideal candidate has 5–7+ years in pharma/biotech commercial analytics, strong Excel/PowerPoint skills, and expertise in incentive compensation and CRM optimization.

Qualifications

• 5-7+ years of experience in commercial operations, sales operations, field force effectiveness, sales enablement, or commercial analytics within the pharmaceutical or biotechnology industry.
• Strong analytical and quantitative skills with proficiency in Excel, PowerPoint, and data visualization tools.
• Expert in Incentive compensation plan administration and design.
• Proven ability to successfully partner with field teams on operations and analytics needs.

Responsibilities

• Administer Incentive Compensation plans for the field sales teams and account directors.
• Deliver ad hoc analysis to support sales activity, performance tracking, and strategic decision making.
• Propose design ideas and maintain field sales dashboards.
• Manage, maintain, and distribute sales and activity reports for field sales and leadership teams.
• Partners with field sales on optimal CRM usage and field inquiries.
• Manage and maintain field fleet decisions and usage.
• Maintain sales force sizing, HCP targeting, and call planning models to optimize coverage.

Skills

Analytical skills

Excel

PowerPoint

Data visualization

Stakeholder management

Education

Bachelor's degree in Business/Finance/Analytics/Administration/Operations Management

Tools

CRM software

Job description

Company introduction:

Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments.

We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area.

We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways.

Job overview

The Senior Manager, Sales Operations will play an important role in enabling the success of our sales and commercial organization by leading operational excellence across sales planning, execution, and fleet management. This position will manage key processes including sales force targeting and alignment, CRM operations, incentive compensation administration, and fleet management while preparing and enabling Compass Pathways’ field-facing teams for the successful launch and commercialization of COMP360 and future therapies. This role requires an analytical thinker and the ability to collaborate across functions to ensure our field teams are equipped for success.

Location:

Hybrid in our New York City office or remote on the East Coast in the United States.

Reports to:

Director, Sales Operations.

Roles and responsibilities

(_Include but are not limited to_):

• Administer Incentive Compensation plans for the field sales teams and account directors
• Deliver ad hoc analysis to support sales activity, performance tracking, and strategic decision making
• Propose design ideas and maintain field sales dashboards
• Manage, maintain, and distribute sales and activity reports for field sales and leadership teams
• Partners with field sales on optimal CRM usage and field inquiries
• Manage and maintain field fleet decisions and usage
• Manage sales force alignments and work with sales leadership to optimize sales force deployment
• Maintain sales force sizing, HCP targeting, and call planning models to optimize coverage
• Ensure all processes adhere to regulatory and ethical standards
• Maintain documentation and audit readiness for all operational programs
• Additional needs as required by commercial operations leadership

Candidate Profile:

• Bachelor’s degree in Business, Finances, Analytics, Administration, Operations Management or related field; advanced degree preferred

• 5-7+ years of experience in commercial operations, sales operations, field force effectiveness, sales enablement, or commercial analytics within the pharmaceutical or biotechnology industry
• Strong analytical and quantitative skills with proficiency in Excel, PowerPoint, and data visualization tools
• Expert in Incentive compensation plan administration and design
• Proven ability to successfully partner with field teams on operations and analytics needs
• Excellent communication and stakeholder management skills
• Deep understanding of the pharmaceutical/biotech commercial models and compliance requirements

For NYC Compensation Description (annually):

Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity.

Base salary per annum:

$140,000—$190,000 USD

Benefits & Compensation:

For an overview of our benefits package and compensation information, please visit Working at Compass.

Equal opportunities:

Reasonable accommodation

We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.

UK applicants

We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.

US applicants

Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.

Sponsorship:

Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.

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