Senior Manager, Sales, Manufacturing - Moveworks

Servicenow; Charlotte (NC); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a dynamic Senior Sales Manager to lead Moveworks Solution Sales Executives in Enterprise Manufacturing. You will shape territory strategy, engage with CIOs/CEOs, and drive rapid new business growth while aligning with Sales Operations to optimize the Go-To-Market approach.

You will recruit, coach, and mentor a high-performing team, manage forecasts and pipelines, and strive to exceed annual quotas in a fast-moving, AI-enabled environment.

Qualifications

• Experience integrating AI into business processes and workflows.
• Proven track record in new business sales with executive-level presentations and negotiations.
• Strong experience recruiting, coaching and managing high-performing sales teams.
• Strategic thinking with analytical and financial planning skills to meet quotas.
• Ability to build long-term senior-level business relationships.

Responsibilities

• Lead a team of Moveworks Solution Sales Executives to drive rapid new business growth within Enterprise Manufacturing.
• Develop territory go-to-market strategy with Sales Operations and competitive analysis.
• Engage in territory planning, develop opportunities and help close deals.
• Recruit, coach and mentor team members to drive excellence and quota attainment.
• Forecast and report pipeline accurately; achieve annual sales goals.

Skills

AI integration

C-level selling

Sales leadership

Territory planning

Forecasting

Team mentorship

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

• Manage a team of Moveworks Solution Sales Executives to drive rapid new business sales growth within a defined territory (Enterprise Manufacturing)
• Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the territory
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Executives in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicating to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis
• Act as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offering
• Build effective working relationships with Solution Consulting,Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow executive team

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
• Strong success in recruiting, coaching and managing an exceptional sales team
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
• Experienced in driving sales process and drive effective working relationships with Sales Operations
• Ability to understand the 'bigger picture' and business drivers around IT
• Ability to build long term strategic and senior level relationships
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Strong business and financial acumen

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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