Senior Manager Sales Excellence and Learning

Galderma Laboratories, LP; Boston (MA); Remote; USD 90,000 - 130,000; Full time

Job summary

A global dermatology company is seeking a Senior Manager Sales Excellence and Learning in Boston. This role involves driving sales performance through innovative training for field teams, shaping training strategy, and collaborating cross-functionally to ensure alignment with business priorities. Candidates should have a strong background in sales training, compliance knowledge, and facilitation skills, with at least 5 years of relevant experience. The position offers competitive compensation and a collaborative environment.

Benefits

Competitive wage

Annual bonus opportunities

Career advancement and cross-training

Qualifications

• 5+ years pharmaceutical, biotech, or dermatology sales experience.
• 3+ years of training, learning & development, or field trainer experience.
• Proven success leading product launch training initiatives.

Responsibilities

• Lead the design and implementation of sales training strategies.
• Develop advanced training content for sales professionals.
• Conduct field visits to assess effectiveness of training programs.

Skills

Sales Training

Adult Learning

Facilitation Skills

Executive Presence

Compliance Knowledge

LMS Proficiency

Education

Bachelor’s degree in Life Sciences, Business, Education or related field

Master’s degree or advanced certifications (CPLP, ATD)

Tools

LMS platforms

Zoom

WebEx

Microsoft Office Suite

Job description

Senior Manager Sales Excellence and Learning page is loaded

Senior Manager Sales Excellence and Learning

Apply locations Boston time type Full time posted on Posted 2 Days Ago job requisition id JR014624

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Senior Manager Sales Excellence and Learning

Location: Remote (Prefer Boston or Miami based candidates)

Description

The Senior Sales Excellence and Learning Manager serves as a strategic partner in driving sales performance through the development and execution of innovative training programs for the pharma/biotechnology, and dermatology field teams. This role takes a leadership position in shaping training strategy, managing complex initiatives such as product launches, and mentoring other training team members. The Senior Manager collaborates across Commercial, Medical, Marketing, and Compliance teams to ensure training initiatives are aligned with business priorities, scientifically accurate, and fully compliant with industry regulations. This role reports to the Director, Filed Sales Excellence & Learning.

Key Responsibilities

Strategic Training Leadership

• Lead the design and implementation of sales training strategies that support business goals, competitive positioning, and brand objectives.
• Serve as training lead for major product launches, label expansions, and lifecycle management initiatives.
• Partner with senior sales leadership to assess business needs and create long-term learning roadmaps.
• Supervises Training Managers and staff. Coordinates activities of Training Managers and Field Trainers.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems.

Program Development & Delivery

• Develop advanced training content for tenured sales professionals and leadership audiences.
• Manages relationships with all vendors and providers of outside training components making recommendations for new vendors as necessary.
• Introduce innovative learning methodologies (blended learning, microlearning, digital tools) to drive engagement and retention.
• Ensure content reflects current clinical data, competitive intelligence, and market dynamics.

Field Performance & Capability Building

• Partner with regional sales directors to identify skill gaps and create targeted capability-building programs.
• Conduct field visits to observe trainees and assess overall effectiveness of training programs in ‘real-life situations, serve as a mentor and provide coaching and feedback.
• Provide guidance and oversight to other Training Managers on curriculum design, delivery standards, and facilitation best practices.

Cross-Functional & Stakeholder Engagement

• Collaborate with Marketing, Market Access, Medical Affairs, and Compliance to translate strategy into impactful, compliant training deliverables.
• Lead cross-functional workstreams to ensure alignment between commercial strategy and training execution.
• Coordinates activities with Sales Management, Marketing, Human Resources and other in-house personnel to develop program materials for POA's and other initiatives.

Measurement & Continuous Improvement

• Define and track KPIs to measure the effectiveness and ROI of training programs.
• Use insights from performance data, feedback, and field observations to refine training strategies.
• Analyzes and reports on progress of trainees under direct or indirect supervision. Other duties as directed by management.

Required Qualifications

• Bachelor’s degree in Life Sciences, Business, Education, Psychology or related field is required. Master’s degree or advanced certifications (CPLP, ATD, or equivalent) is preferred.

• 5+ years pharmaceutical, biotech, or dermatology sales experience is required.

• Experience in Sales Training, Adult Learning or Development is required

• 3+ years of training, learning & development, or field trainer experience, with increasing responsibility is required.

• Proven success leading product launch training initiatives.

• Advanced facilitation and presentation skills with executive presence.

• Deep understanding of FDA and healthcare compliance requirements.

• Proficiency in LMS platforms, virtual training tools (Zoom, WebEx, Teams), and Microsoft Office Suite is required

• ~20-40% travel

Preferred Qualifications:

• Experience managing or mentoring other trainers.

• Expertise in dermatology and/or biologic products.

• Knowledge of eLearning authoring tools (Articulate, Rise, Captivate) and CRM platforms

What we offer in return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

About us

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story.