Senior Manager, Revenue Operations (GreenBox)

Symbotic; Wellesley (MA); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading automation technology firm is seeking a Senior Manager of Revenue Operations to enhance sales efficiency and drive productivity. The role involves managing the CRM, leading sales processes, and collaborating with cross-functional teams. Candidates should have 10+ years in sales operations, strong leadership abilities, and expertise in HubSpot. The position requires strong analytical skills and a strategic mindset, with up to 10% travel. Competitive compensation is offered. Position is remote.

Qualifications

• Minimum 10 years of experience in revenue or sales operations.
• Track record of managing CRMs and sales enablement tools.
• Ability to work cross-functionally with sales, marketing, finance, and IT teams.

Responsibilities

• Lead the design and continuous improvement of sales processes.
• Manage and optimize HubSpot for data accuracy and workflows.
• Drive sales enablement initiatives, including training and onboarding.

Skills

Leadership

Project Management

Analytical Skills

Communication Skills

Education

Bachelor’s degree in business, Marketing, or related field

Advanced degree

Tools

HubSpot

Sales Enablement Tools

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

The Senior Manager of Revenue Operations will be the strategic partner to the sales organization and will serve as the architect of our sales infrastructure, driving efficiency and boosting productivity across the sales organization. You will do more than manage systems; you will be the architect of our entire go-to-market infrastructure. This pivotal role owns and oversees our CRM (HubSpot), technology stack, sales training programs, new-hire onboarding, development and maintenance of the go-to-market playbook, and commission administration. This is a unique opportunity to design, build, and scale the processes, technology, and enablement programs that will drive efficiency, boost productivity, and optimize revenue growth across the entire organization.

GreenBox* is pioneering warehousing-as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as wholesale, retail, and general merchandising.

*GreenBox is an independently managed joint venture between Symbotic and Softbank.

What we do

The Sales team at GreenBox is part of the Commercial organization, which is responsible for developing, negotiating, and executing contracts with customers.

What you’ll do

• Lead the design and continuous improvement of our sales processes, systems, and tools.
• Manage and optimize our CRM (HubSpot) to ensure data accuracy, reporting, and effective sales workflows.
• Oversee the selection, integration, and maintenance of the software stack supporting the sales and marketing teams.
• Develop, implement, and maintain the go-to-market playbook, ensuring consistency and best practices.
• Drive sales enablement initiatives, including training, coaching, and onboarding for new sales hires.
• Administer and oversee commission plans, ensuring accurate calculation and timely payments.
• Provide actionable reporting and analytics to support sales performance and decision-making.
• Collaborate with sales leadership to align operational strategies with business goals.
• Continuously evaluate and implement process improvements to enhance sales efficiency.

What you’ll need

• Bachelor’s degree in business, Marketing, or a related field; an advanced degree is a plus.
• Minimum 10 years of experience in revenue or sales operations, with a track record of managing CRMs and sales enablement tools.
• Strong leadership and project management skills.
• Expertise in HubSpot or similar CRM platforms.
• Excellent analytical skills with the ability to translate data into actionable insights.
• Ability to work cross-functionally with sales, marketing, finance, and IT teams.
• Strategic thinker with excellent communication and organizational skills.

Our Environment

• Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today\'s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.