Senior Manager, Provider Training

Hone Health; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A virtual healthcare provider is seeking an experienced training designer/administrator to enhance their provider onboarding and training program. This role involves developing innovative training content and ensuring compliance across the provider network. Ideal candidates will have 8+ years in healthcare education, strong communication skills, and familiarity with online learning platforms. Competitive compensation and remote work environment offered.

Benefits

Competitive compensation and equity options

Health, dental, and vision insurance

Uncapped time off

Qualifications

• 8+ years of experience in healthcare education, training, or related roles.
• Strong knowledge of adult learning principles and best practices in education.
• Excellent communication, interpersonal, and presentation skills.

Responsibilities

• Develop and launch an enhanced training program to ensure best practices in longevity care.
• Collaborate to develop ongoing training content that introduces novel therapies.
• Conduct regular needs assessments to identify training gaps.

Skills

Healthcare education

Adult learning principles

Curriculum development

Excellent communication

Multitasking

Education

Advanced medical/clinical degree (MD, DO, PA, NP)

Tools

Online learning platforms

Job description

Overview

Hone is an online medical clinic at the forefront of transforming healthcare and enhancing longevity. We use cutting-edge scientific advancements to empower men and women to take control of their health and unlock their full potential. Our people are the heart of everything we do and drive our success. We approach every project through our brand values: Execute Relentlessly; Communicate Constructively; Collaborate Generously; Turn Obstacles Into Opportunity; Give With Gratitude. Hone has been fully virtual from day one and will continue to be a remote-first employer.

Our Ideal Candidate

Our ideal candidate is a mission-driven, motivated multi-tasker who is invested in work that is fulfilling and impactful. They embrace change and tackle challenges with enthusiasm. They have an “all-in” disposition towards work, understanding that we are a fast-paced, high-growth organization with evolving priorities. They can excel at both independent tasks and collaborative work, leading with clear and candid communication. They exhibit humble leadership—the ability to drive initiatives forward while remaining excited about continuous learning and development opportunities. They feel strongly about being part of a team that advocates for people to live longer and better lives.

The Role

In this role, you will train under the VP of Operations and ultimately report into the Chief Medical Officer. As Hone has grown, our provider network has expanded beyond 150 providers and is anticipated to double in the next year. Our vision is to be the leading provider of longevity care in America by 2027, and we believe a key to that success will be the ongoing development of the providers in our network. We are looking for a top notch training designer/administrator to join our team and take our provider onboarding and training program to the next level. You must be familiar with adult education, tech-savvy, highly organized, familiar with modern longevity care, and willing to roll up your sleeves and help build a training program that is best in class in our industry. It is not required, but having a clinical background (MD, DO, PA, or NP) is a major plus.

Primary Responsibilities

• Develop and launch an enhanced training program that combines video, text, interactive, and other training approaches, to ensure Hone-affiliated physicians can incorporate best practices in longevity care.
• Ensure that providers are successfully and efficiently onboarded from a technical and logistical standpoint, including a strong familiarity with use of the EMR and a deep understanding of Hone’s protocols, policies, and internal processes for care delivery
• Collaborate with our Medical Director and other Hone-affiliated providers to develop world-class ongoing training content that introduces our provider network to novel therapies and new treatment approaches as our suite of services and medications continues to expand
• Facilitate interactive training sessions, workshops, and online learning modules to ensure training is effective.
• Conduct regular needs assessments to identify training gaps and emerging educational priorities.
• Monitor and evaluate the effectiveness of educational programs, identify areas for improvement, and implement strategies to enhance provider competency and patient outcomes.
• Track the completion of various training activities across the entire provider network to ensure compliance with our program and overall provider quality.

Qualifications

In order to qualify for this role, candidates must meet the following criteria:

• Significant experience (8+ years) in healthcare education, training, or related roles
• Advanced medical/clinical degree preferred, but not required - MD, DO, PA, or NP
• Strong knowledge of adult learning principles and best practices in education.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in curriculum development, instructional design, and online learning platforms.
• Ability to multitask, prioritize, and adhere to deadlines while maintaining attention to detail and quality.
• Comfortable in a fast-paced, frequently changing environment.
• Creative problem-solving skills with a results-driven mindset.
• Can quickly learn new technology systems and communication tools.
• Ability to work autonomously and collaboratively.

Compensation

$115,000+ (depending on experience and degree)

Benefits

• A remote-first work environment
• Competitive compensation and equity options
• Health, dental, and vision insurance coverage
• Short-term disability and basic life coverage
• Flexible Spending Accounts (FSAs)
• Lifestyle Spending Accounts (LSAs)
• We follow federal holidays and have uncapped time off
• Budget for the technology tools you need (laptop, monitor, and/or special software)
• A focus on company-sponsored activities to foster engagement (both virtual and in-person)
• Waived membership fees for any Hone team members utilizing Hone products

These benefits are available to full-time, regular employees, and not to independent contractors, hourly or temporary employees, or interns.

We are proud to be an equal-opportunity workplace committed to building a team culture that celebrates diversity and inclusion. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.