Senior Manager, Product Management-Business Data Products

Capital One; Richmond (VA); On-site; USD 183,000 - 208,000; Full time

Benefits offered by this job

Performance-based incentives

Benefits package

Job summary

Capital One is seeking a Senior Manager of Product Management for Business Data Products in Richmond, VA. The role focuses on enterprise identity, client relationship data, and real-time business views to enable superior servicing and customer experiences.

It requires a quantitative degree or equivalent PM experience, and strong leadership across cross-functional teams. Candidates should translate business strategy into consumer-facing digital products and deliver outcomes with risk-aware

Qualifications

• Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, CS, CE, SE, Mech Eng, Information Systems or related quantitative field), Business or Marketing
• OR: Bachelor's degree in any field and 4 years of Product Management experience

Responsibilities

• Build & maintain enterprise-level functionality for business identity, profiling, Matching and elevation model
• Enable associates with real-time views of business client relationships across operations, call centers, and digital platforms
• Drive a dedicated product strategy for Business Customers, prioritizing active clients and complex, multi-LOB portfolios

Skills

Product management

Cross-functional leadership

Analytics

Education

Bachelor's or Master’s degree in a quantitative field or related area

Bachelor's degree + 4 years of product management experience

Job description

Senior Manager, Product Management-Business Data Products

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Role

• Client Identity & Relationships: Build & maintain the enterprise-level functionality that governs business identity, profiling, Matching and elevation model. manages the foundational relationship architecture and identity data essential for ensuring a seamless, high-quality servicing environment.
• Enable Business-Centric Experiences: Empower associates across operations, call centers, and digital platforms with real-time, comprehensive views of business client relationships. This enables efficient issue resolution and ensures consistent excellence across all customer touchpoints.
• Targeted Servicing Focus: Drive a dedicated product strategy for Business Customers, prioritizing active clients and those with complex, multi-LOB portfolios while maintaining vital connections to potential prospects.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and 4 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer)

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management

New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management

Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.