Senior Manager, Product Management - Consumer Experience / MarTech

Capital One; Chicago (IL); On-site; USD 183,000 - 208,000; Full time

Job summary

Capital One seeks a senior product leader in Chicago, IL to drive customer-facing digital products within the CDX org. You will transform business strategy into tangible digital experiences using data and cross-functional collaboration to deliver measurable value.

The role requires a Bachelor’s or Master’s in a quantitative field (or equivalent) and 4+ years in Product Management. This is a full-time role with strong growth potential across key customer journeys.

Qualifications

• Bachelor's or Master's in quantitative field with degree expected by start date.
• Bachelor's degree in any field and 4 years of Product Management experience.
• Experience translating business strategy and analysis into consumer facing digital products.

Responsibilities

• Translate business strategy into consumer facing digital products.
• Lead cross functional teams to deliver customer-centered digital experiences.

Skills

Product Management

Strategic thinking

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's or Master's in quantitative field

Bachelor's degree in any field + 4 years PM experience

Bachelor's or Master’s in Business/Marketing

Job description

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About The Team

The Consumer & Developer Experience (CDX) organization builds the foundational technologies that power our end-to-end customer journey. Within this organization, our Marketing, Messaging & Personalization team owns the core, cross-cutting capabilities that intelligently drive and optimize every individual customer interaction. Alongside them, the Experience Platforms team ensures the absolute quality, consistency, and analytical depth of our customer-facing digital channels and communication delivery systems. Together, these teams fuse advanced data, AI, and robust front-end engineering to deliver seamless digital experiences. Joining this group means helping shape the modern, scalable platform ecosystem that directly impacts how millions of users connect with our brand.

Capital One Product Framework

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
• Bachelor's degree in any field and 4 years of Product Management experience

Preferred Qualifications

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

• Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management
• McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management
• New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management
• Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management
• Riverwoods, IL: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management
• San Francisco, CA: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.