Senior Manager, Product - Decision Support

NMDP; Minnesota; Híbrido; USD 140 000 - 175 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

Retirement plan

Paid time off

Resumo da oferta

NMDP is seeking a Senior Manager, Product for its Decision Support line in Minnesota. This hybrid role leads discovery through launch, shaping product strategy and delivering scalable solutions within healthcare settings.

You will partner with executive stakeholders to translate customer needs into growth opportunities, develop financial designs, and incubate new offerings while guiding a cross-functional team to successful outcomes.

Qualificações

• Minimum 5–7 years of healthcare/biopharma-related experience.
• 2–4 years of experience leading teams.
• Experience leading innovation/new product initiatives from idea through launch.

Responsabilidades

• Leads the team responsible for developing and managing product strategy.
• Partners with leaders across departments to capture voice of the customer and promote a customer-centric culture.
• Informs product roadmaps with IT, operations, finance, analytics, and other stakeholders.
• Develops go-to-market strategies and end-to-end operational plans to grow and scale offerings.
• Leads cross-functional product development teams and drives execution.

Conhecimentos

Healthcare domain

Leadership

Cross-functional leadership

Product strategy

Pricing strategies

Stakeholder influence

Entrepreneurial mindset

Formação académica

BA/BS in business or healthcare

Ferramentas

Salesforce

Platform development

Descrição da oferta de emprego

Senior Manager, Product - Decision Support

MN, United States (Hybrid)

Job Description

POSITION SUMMARY:
NMDP is looking for a Senior Manager, Product who brings a strong clinical or healthcare background along with the ability to turn unmet customer needs into new products and services, to join our Decision Support product team. You’ll identify and validate growth opportunities, lead 0-to-1 product development, build compelling business cases, and shape product strategy from discovery through launch. This role is ideal for a strategic, entrepreneurial product leader who thrives in ambiguity, brings strong financial acumen, and can influence across clinical, operational, and executive stakeholders.

The Senior Manager, Product, is responsible for identifying and validating future growth opportunities for the Decision Support product line through discovery, market analysis, voice of the customer, business case development, experimentation, and new product incubation, translating insights into investment recommendations, product strategy, and scalable product solutions. Utilizing market research and analyses, knowledge gained from voice of the customer initiatives, product financials and operational metrics, partnerwith leaders to define product and set strategy,developstrategicandtacticalroadmaps,and lead a cross-functional team to definethe business needs,financial designs, andwithin thetechnical constraintswhere it applies. The leader develops and contributes toproduct strategy, product development, and product lifecycle management, ensuring theproducts are aligned to operational needs, customer priorities, organizational goals, andlong-termproduct strategy.

Accountabilities

• Leads the team responsible for developing/ contributing to product strategy,developmentand management
• Partners with the leaders of Customer Experience & Engagement,Marketing Research,Finance,and Operations to seek and understand the voice of the customer and promote a customer-centric culture, along with developing customer-driven solutions.
• Works closely with Customer Experience & Engagement, Operations, and IT, to inform the product roadmaps
• Collaborates with Customer Experience & Engagement, and other departments, to develop go-to-market strategies to win in targeted customer segments and create end-to-end operational plans to profitably grow and scale the business products for existing and emerging markets.
• Provides leadership on product development, including leading cross-functional team.
• Collaborates within the Product organization on strategy, roadmap and execution, including dependencies.
• Lead identification, evaluation, and incubation of new products, services, and capabilities that expand and advance the Decision Support product line.
• Develop and validate concepts for emerging offerings through customer discovery, pilot programs, business case development, and market testing.

Core Functional Competencies

• Product Development & Roadmap Planning: Develop and manage the product roadmap, prioritizing features and initiatives based on market analysis, user feedback, and business objectives, and work with teams to deliver.
• Team Leadership: Lead and mentor a team of product managers, fostering a collaborative and high-performing environment. Initial team Product Managers and Business Analysts.
• Cross-Functional Collaboration: Work closely with IT, operations, finance, analytics, Legal/QRA, marketing, sales, and other teams to ensure seamless product development and launch.
• Market Research and Analysis: Partner with the EAI team for market research, analyze user feedback, and monitor key performance indicators (KPIs) to identify opportunities and challenges.
• Go-to-Market Strategy: Collaborate with marketing and sales teams to develop and execute go-to-market strategies.
• Performance Monitoring: Track and analyze product performance, identifying areas for improvement and optimization.
• Finance and P&L: Financial acumen at enterprise and product levels. Ability to guide financial analysis and forecast/project decisions to go-forward financials.
• Change Management: Advanced skills to partner, influence, educate and inspire both internally and externally.

Critical Skills

• Strategic Thinking: Ability to develop and articulate a compelling product strategy.
• Leadership and Management: Proven ability to lead and motivate a team of product managers, overall cross-functional team, and customers.
• Communication Skills: Excellent written and verbal communication skills to effectively communicate with various stakeholders.
• Product Development Expertise: Strong understanding of the product development lifecycle and best practices, including Discovery.
• Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions.
• Problem-Solving: Ability to identify and resolve complex product-related issues.
• Collaboration and Influence: Ability to work effectively with cross-functional teams and influence decision-making.
• Adaptability: Ability to adapt to changing market conditions and product requirements.
• Customer Focus: Deep understanding of user needs and the ability to translate them into product requirements.

Required Qualifications

• Knowledge of: Proven leader who understands healthcare/biopharma products and services and is experienced in influencing internal teams (Finance, IT, sales, marketing, operations) and developing product strategies, roadmaps and product management.
• Demonstrated leadership in product development.
• Product management methodologies, business case development, pricing strategies.
• Ability to work with broad cross-functional teams with ability to sell ideas and plans to internal constituencies, executives, customers, and partners.
• Build transformational product strategies/ roadmaps.
• Effectively lead and grow a product management and cross-functional product development teams, including large technology initiatives.
• Leverage an entrepreneurial mindset and instill this in others.
• Lead in an innovative and changing environment with the objective of testing, learning and iterating to continually improve products and services.
• Effectively work with all levels of the organization.
• Keep an external focus and become the go-to for market insights and opportunities.
• Must have excellent interpersonal skills – can rapidly connect with people – plus the ability to establish credibility among various external and internal constituencies.
• Demonstrated record of success in identifying new issues, trends and opportunities driven by data and customer insights.

Education and/or Experience

• BA or BS in business, management, healthcare or related discipline desired.
• Minimum 5-7 years of directly related work experience, within the healthcare industry.
• 2-4 years of experience leading teams.
• Demonstrated experience working effectively and leading cross-functional teams in a matrix environment.
• Experience leading innovation/ new product initiatives from idea through launch.

Preferred Qualifications

• Pharma, Clinical, biotech industry with major points for knowledge of cellular therapy market.
• Salesforce, Supply Chain, Personalization experience.
• P&L ownership.
• Platform development experience.
• MBA
• Experience leading AI roadmaps.

Benefits and Compensation

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information

Job Info

• Salary Range Minimum $140,000
• Salary Range Maximum $175,000
• Job Schedule Full time
• Average Number of Hours Worked per Week 40

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.