Senior Manager, PR & Communications

Fetch; United States; Hybrid; USD 151,000 - 178,000; Full time

Job summary

Fetch is seeking a Senior Manager of PR & Communications to craft compelling external narratives at the intersection of consumer behavior, technology, and commerce. You will shape the brand story, partner with Product, Engineering, Data, and executives, and pursue opportunities to elevate Fetch in major outlets.

You’ll translate AI and personalization innovations into accessible, engaging stories and lead thought leadership initiatives to strengthen Fetch’s credibility and industry visibility.

Qualifications

• 8+ years in PR or communications.
• Proven track record of earning meaningful media coverage.
• Curious about AI, consumer behavior, commerce and media.
• Strong relationships with consumer journalists.
• Ability to simplify complex ideas for major publications.
• Entrepreneurial, proactive, self-starter.
• Exceptional writing and storytelling.

Responsibilities

• Develop and execute external narratives supporting Fetch’s strategy across consumer engagement, technology, AI, and commerce.
• Identify big ideas and angles to elevate Fetch beyond rewards discussions.
• Capitalize on high-impact media and thought leadership opportunities.
• Build relationships with influential journalists across consumer, tech, business, and retail media.
• Move quickly to capitalize on breaking news and cultural moments.
• Own planning, execution, and measurement of priority earned media initiatives.

Skills

Storytelling

Earned media

Tech & culture intuition

Journalist relationships

Simplifying complex ideas

Proactive mindset

Exceptional writing

Speed & ambiguity tolerance

Strategic instincts

Job description

About the Role:

Help us tell one of the most compelling stories at the intersection of consumers, technology, and advertising.

Fetch is changing the way consumers engage with brands and the way brands build relationships with consumers. Each day, millions of consumers use the Fetch app to live rewarded, shopping, playing mobile games, working out and more.

As technology, AI, commerce, and media converge, Fetch is uniquely positioned to help define what comes next. We have an extraordinary consumer audience, a differentiated view into real-world purchasing behavior, and a technology platform that connects consumer engagement to measurable business outcomes. Now we need a storyteller who can help the world understand why that matters.

We’re looking for a Senior Manager of PR & Communications who knows how to find the big story, shape the narrative, and land the headline. Someone who can turn a product innovation into a technology story, consumer behavior into a cultural conversation, and a business milestone into a reason for the industry to pay attention. This isn’t a role for someone who wants to simply manage a press calendar, distribute announcements, or wait for news to happen.

We want someone who creates opportunities. Someone with exceptional editorial instincts, a genuine curiosity about technology and consumer behavior, and the ambition to help build one of the most compelling brands in technology. If you love finding the story nobody else sees, know what makes a journalist lean forward, and get a genuine rush from landing a headline that moves the conversation, we should talk.

This is a full‑time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities:

Own the Story. Shape the Narrative.

• Develop and execute compelling external narratives that support Fetch’s broader communications strategy, highlighting the intersection of consumer engagement, technology, AI, and commerce.
• Find the big ideas and unexpected angles that elevate Fetch beyond the traditional rewards and loyalty conversation.
• Identify and execute high-impact media and thought leadership opportunities that elevate Fetch and its leaders in relevant conversations about consumer engagement, technology, and media.
• Bring and build relationships with influential journalists, editors and producers across consumer, technology, business and retail media.
• Move quickly to capitalize on breaking news, emerging trends, cultural moments, and industry conversations.
• Own the planning, execution, and measurement of priority earned media initiatives, establishing clear objectives, evaluating coverage quality and audience reach, and using performance insights to refine communications approaches and improve results.

Put Technology & Innovation at the Center of the Conversation.

• Lead the development and execution of PR initiatives that showcase Fetch’s technology and innovation, partnering with Product, Engineering, Data, and executive stakeholders to translate key developments into compelling external stories.
• Translate developments in AI, personalization and consumer intelligence into compelling, accessible narratives.
• Develop and execute thought leadership initiatives that highlight Fetch’s innovation in consumer engagement and commerce, securing opportunities that strengthen brand credibility and industry visibility.

Make Fetch a Consumer Brand People Talk About.

• Turn Fetch’s unique understanding of shopping and consumer behavior into insights that spark national conversations. Lean into what it means to “live rewarded” every day.
• Partner with Marketing and Product to amplify launches, partnerships, campaigns, and cultural moments.
• Develop earned media stories and communications initiatives that reinforce Fetch’s consumer value proposition and strengthen awareness of its rewards platform.

What You’ll Bring

First and foremost, you’re a killer storyteller with exceptional news judgment. You understand what makes a story interesting, why a journalist would care, and how to turn a good idea into a great headline. And you move at the speed of the news cycle.

Beyond that, we’re looking for:

• 8+ years of experience in public relations or communications, ideally with a high-growth consumer technology company, disruptive brand, or agency representing ambitious technology businesses.
• A track record of landing meaningful earned media. You’ve secured coverage that made a difference, and you can explain the strategy and creativity behind it.
• An instinct for the intersection of technology, business, and culture. You’re genuinely curious about AI, consumer behavior, commerce, media, and the technologies changing how people and brands interact.
• Strong relationships and credibility with consumer journalists. You know how newsrooms work, understand what reporters need, and have earned the trust of people who shape the conversation.
• The ability to make complex ideas simple and compelling. You can sit down with an engineer, product leader, or data scientist and walk away with a story that belongs in a major publication.
• A proactive, entrepreneurial mindset. You don’t need someone to hand you a story. You go find it, build it, and make it happen.
• Exceptional writing skills. You know how to craft a headline, sharpen a pitch, develop a narrative, and make every word count.
• Comfort with speed, ambiguity, and ambition. You thrive in environments where things move quickly, priorities evolve, and the best ideas can come from anywhere.
• Strong strategic instincts and the confidence to use them. You’re willing to challenge an idea, offer a better one, and push for work that makes a real impact.

Why Fetch?

Because the most interesting stories are the ones that haven’t been told yet. Fetch sits at the intersection of some of the biggest shifts in technology, media, and consumer behavior. We have the scale, data, technology, and ambition to play a meaningful role in shaping what comes next.

Compensation:

At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $151,131-177,801. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.