Senior Manager, PR & Communications

OpenKrill; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Fetch seeks a Senior Manager of PR & Communications to tell compelling stories at the intersection of consumers, technology, and advertising. You will shape narratives, secure coverage, and lead earned media initiatives with cross-functional partners across product, engineering, and marketing.

This role emphasizes editorial excellence and fast-paced execution. You will partner with stakeholders to translate technical advancements into accessible stories, drive thought leadership, and build Fetch

Qualifications

• 8+ years of experience in public relations or communications at a high-growth consumer technology company, disruptive brand, or agency.
• Proven track record of landing meaningful earned media and explaining strategy behind it.
• Interest in the intersection of technology, business, culture, AI, and media.
• Strong relationships with consumer journalists and credibility in the press.

Responsibilities

• Own the Story. Shape the Narrative: develop external narratives that highlight consumer engagement, technology, AI, and commerce.
• Find big ideas and angles to elevate Fetch beyond traditional rewards discussions.
• Identify and execute high-impact media and thought leadership opportunities.
• Build relationships with influential journalists across consumer, technology, business and retail media.
• Move quickly on breaking news and trends; plan, execute and measure priority earned media initiatives.

Skills

Storytelling

Media relations

Editorial instincts

Crisis communications

Strategic thinking

Writing

Education

BA/BS in Communications

Tools

Cision

Meltwater

Job description

What we’re building and why we’re building it.

Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.

Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.

The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.

It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

About the Role:

Help us tell one of the most compelling stories at the intersection of consumers, technology, and advertising.

Fetch is changing the way consumers engage with brands and the way brands build relationships with consumers. Each day, millions of consumers use the Fetch app to live rewarded, shopping, playing mobile games, working out and more.

As technology, AI, commerce, and media converge, Fetch is uniquely positioned to help define what comes next. We have an extraordinary consumer audience, a differentiated view into real-world purchasing behavior, and a technology platform that connects consumer engagement to measurable business outcomes. Now we need a storyteller who can help the world understand why that matters.

We’re looking for a Senior Manager of PR & Communications who knows how to find the big story, shape the narrative, and land the headline. Someone who can turn a product innovation into a technology story, consumer behavior into a cultural conversation, and a business milestone into a reason for the industry to pay attention. This isn’t a role for someone who wants to simply manage a press calendar, distribute announcements, or wait for news to happen.

We want someone who creates opportunities. Someone with exceptional editorial instincts, a genuine curiosity about technology and consumer behavior, and the ambition to help build one of the most compelling brands in technology. If you love finding the story nobody else sees, know what makes a journalist lean forward, and get a genuine rush from landing a headline that moves the conversation, we should talk.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities:

Own the Story. Shape the Narrative.

• Develop and execute compelling external narratives that support Fetch’s broader communications strategy, highlighting the intersection of consumer engagement, technology, AI, and commerce.
• Find the big ideas and unexpected angles that elevate Fetch beyond the traditional rewards and loyalty conversation.
• Identify and execute high-impact media and thought leadership opportunities that elevate Fetch and its leaders in relevant conversations about consumer engagement, technology, and media.
• Bring and build relationships with influential journalists, editors and producers across consumer, technology, business and retail media.
• Move quickly to capitalize on breaking news, emerging trends, cultural moments, and industry conversations.
• Own the planning, execution, and measurement of priority earned media initiatives, establishing clear objectives, evaluating coverage quality and audience reach, and using performance insights to refine communications approaches and improve results.

Put Technology & Innovation at the Center of the Conversation.

• Lead the development and execution of PR initiatives that showcase Fetch’s technology and innovation, partnering with Product, Engineering, Data, and executive stakeholders to translate key developments into compelling external stories.
• Translate developments in AI, personalization and consumer intelligence into compelling, accessible narratives.
• Develop and execute thought leadership initiatives that highlight Fetch’s innovation in consumer engagement and commerce, securing opportunities that strengthen brand credibility and industry visibility.

Make Fetch a Consumer Brand People Talk About.

• Turn Fetch’s unique understanding of shopping and consumer behavior into insights that spark national conversations. Lean into what it means to “live rewarded” every day.
• Partner with Marketing and Product to amplify launches, partnerships, campaigns, and cultural moments.
• Develop earned media stories and communications initiatives that reinforce Fetch’s consumer value proposition and strengthen awareness of its rewards platform.

What You’ll Bring

First and foremost, you’re a killer storyteller with exceptional news judgment. You understand what makes a story interesting, why a journalist would care, and how to turn a good idea into a great headline. And you move at the speed of the news cycle.

Beyond that, we’re looking for:

• 8+ years of experience in public relations or communications, ideally with a high-growth consumer technology company, disruptive brand, or agency representing ambitious technology businesses.
• A track record of landing meaningful earned media. You’ve secured coverage that made a difference, and you can explain the strategy and creativity behind it.
• An instinct for the intersection of technology, business, and culture. You’re genuinely curious about AI, consumer behavior, commerce, media, and the technologies changing how people and brands interact.
• Strong relationships and credibility with consumer journalists. You know how newsrooms work, understand what reporters need, and have earned the trust of people who shape the conversation.
• The ability to make complex ideas simple and compelling. You can sit down with an engineer, product leader, or data scientist and walk away with a story that belongs in a major publication.
• A proactive, entrepreneurial mindset. You don’t need someone to hand you a story. You go find it, build it, and make it happen.
• Exceptional writing skills. You know how to craft a headline, sharpen a pitch, develop a narrative, and make every word count.
• Comfort with speed, ambiguity, and ambition. You thrive in environments where things move quickly, priorities evolve, and the best ideas can come from anywhere.
• Strong strategic instincts and the confidence to use them. You’re willing to challenge an idea, offer a better one, and push for work that makes a real impact.

Why Fetch?

Because the most interesting stories are the ones that haven’t been told yet. Fetch sits at the intersection of some of the biggest shifts in technology, media, and consumer behavior. We have the scale, data, technology, and ambition to play a meaningful role in shaping what comes next.

Compensation:

At