Senior Manager, Pharmacy Systems Solutions

Walgreens; Chicago (IL); On-site; USD 125,000 - 219,000; Full time

Job summary

Walgreens seeks a Senior Manager, Pharmacy Systems Solutions to lead inventory compliance strategy and governance across Pharmacy Inventory Systems. You will partner with Compliance, Operations, Supply Chain, Finance, and Engineering to prioritize enhancements and deliver scalable technology that strengthens inventory integrity and regulatory compliance.

The role emphasizes building a high-performing team, coaching talent, and delivering results through cross-functional collaboration and

Qualifications

• Bachelor’s degree and at least 6 years of experience in IT, Engineering, Accounting, Finance, Consulting, Strategy, Project/Program Management and/or Analytics.
• Experience leading cross-functional teams and vendor management, with ability to address complex issues.
• Willing to travel up to 10% for business purposes.

Responsibilities

• Leads the strategy, roadmap, and execution of inventory compliance across Pharmacy Inventory Systems.
• Partners with stakeholders to define and prioritize inventory compliance initiatives aligned with regulatory goals.
• Owns technology capabilities supporting inventory accountability and compliance throughout lifecycle.
• Ensures systems support audits, cycle counts, adjustments, recalls, and exception management.
• Drives DSCSA compliance and product traceability capabilities.
• Monitors KPIs and reporting to measure effectiveness and identify improvements.
• Mentors managers and individual contributors; fosters accountability and growth.

Skills

Leadership

Cross-functional collaboration

Stakeholder management

DSCSA knowledge

Problem solving

Education

Bachelor's degree

High School diploma with experience

Tools

RxI

Job description

Senior Manager, Pharmacy Systems Solutions

Job ID 1905687BR

Job Summary

Leads a team responsible for the strategy, governance, and delivery of inventory compliance capabilities within Pharmacy Inventory Systems. Accountable for ensuring pharmacy inventory platforms support compliant inventory management practices, regulatory requirements, inventory accountability, and operational controls across the pharmacy inventory lifecycle. Partners with Pharmacy Operations, Compliance, Supply Chain, Asset Protection, and Engineering teams to identify risks, prioritize enhancements, and implement system capabilities that strengthen inventory integrity, improve inventory accuracy, and reduce compliance exposure. Responsible for translating end-to-end business and regulatory requirements into scalable technology solutions while driving operational excellence across pharmacy inventory systems.

Responsible for establishing and maintaining a high-performing team and fostering employee growth and development for team members.

Job Responsibilities

• Leads the strategy, roadmap, and execution of inventory compliance capabilities across Pharmacy Inventory Systems.
• Partners with business stakeholders to define and prioritize inventory compliance initiatives, ensuring alignment with operational, regulatory, and company objectives.
• Owns technology capabilities supporting inventory accountability, inventory integrity, and compliance throughout the inventory lifecycle.
• Ensures pharmacy inventory systems effectively support inventory audits, cycle counts, inventory adjustments, returns, inventory reconciliation, product quarantines, recalls, and exception management processes.
• Drives capabilities supporting pharmaceutical product traceability and DSCSA compliance requirements.
• Oversees the design and implementation of system controls that improve inventory accuracy, reduce shrink, and strengthen inventory governance.
• Identifies and mitigates inventory compliance risks arising from system, process, workflow, or data-related issues.
• Establishes and monitors key performance indicators, compliance metrics, and operational reporting to measure effectiveness and identify improvement opportunities.
• Leads root cause analysis and corrective action efforts for inventory discrepancies, audit findings, compliance exceptions, and production defects affecting inventory integrity.
• Partners with engineering teams to deliver scalable and reliable inventory compliance solutions while maintaining appropriate governance and controls.
• Evaluates regulatory changes, operational risks, and business priorities to proactively recommend system enhancements and process improvements.
• Influences cross-functional stakeholders and drives alignment across Pharmacy Operations, Compliance, Supply Chain, Finance, and Technology organizations.
• Prepares and presents strategic recommendations, program updates, risk assessments, and performance results to senior leadership.
• Manages budgets, resources, and priorities to ensure successful delivery of inventory compliance initiatives and operational objectives.
• Develops and mentors managers and individual contributors through performance management, coaching, training, and career development while fostering a culture of accountability and continuous improvement.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor's degree and at least 6 years of experience in IT, Engineering, Accounting, Finance, Consulting, Strategy, Project/Program Management and/or Analytics OR a High School diploma/GED and at least 9 years of experience in IT, Accounting, Finance, Consulting, Strategy, Technical Project/Program Management and/or Analytics
• Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level.
• Experience with vendor and vendor contract management, including SLA review.
• Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
• Experience leading cross-functional teams.
• Experience with vendor and vendor contract management, including SLA review.
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 3 years of direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor's degree and at least 7 years of experience in Product Management, Pharmacy Systems, Inventory Management, Supply Chain Systems, Compliance, Technology, or related field OR High School Diploma/GED and at least 10 years of equivalent experience.
• PharmD preferred.
• Pharmacy industry experience.
• Experience with pharmacy inventory management systems and inventory lifecycle processes, including receiving, inventory adjustments, returns, audits, recalls, and replenishment.
• Experience supporting inventory compliance capabilities involving controlled substances, DSCSA requirements, traceability, inventory accountability, or regulatory controls.
• Demonstrated experience leading complex technology or product initiatives across multiple stakeholder groups.
• Strong understanding of inventory data, exception management, operational reporting, and inventory control processes.
• Experience partnering with software engineering and business teams to deliver enterprise technology solutions.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience with RxI, pharmacy operations technology, or retail pharmacy inventory platforms preferred.
• We will consider employment of qualified applicants with arrest and conviction records.

Salary Range: $125000 - $218750 / Salaried