Senior Manager, Reliability Acceleration, Supply Chain

Walgreens; Chicago (IL); On-site; USD 125,000 - 219,000; Full time

Job summary

Walgreens seeks a Senior Reliability Program Manager to accelerate network-wide maintenance and automation improvements. This role drives strategic programs, establishes baselines, and scales standardized practices across distribution centers and stores.

You will partner with regional maintenance leadership, Supply Chain Operations, and cross-functional teams to deliver practical, cost-aware solutions and drive sustainable adoption of new capabilities.

Qualifications

• Bachelor's Degree and at least 4 years of experience in a supply chain or business role OR a High School/GED plus 7 years of experience in a supply chain or business role.
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Responsibilities

• Executes and/or oversees processes and approaches, working with long-term perspective; translates strategic goals into actionable tactics and objectives.
• Ensures the development of innovative approaches, processes, and solutions that support department and division strategies.
• Interacts regularly with senior management or executive levels on matters concerning several functional areas and or stakeholders.
• Creates and fosters high performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement.
• Owns and manages relationships with third party service providers, including partner selection, contract negotiation, and performance management.
• Transfers knowledge across functional lines, promoting teamwork, and empowerment to achieve established objectives.

Skills

Leadership

Cross-functional collaboration

Financial decision making

Travel readiness

Education

Bachelor's Degree

High School/GED

Job description

Job Summary

Responsible for accelerating network-wide maintenance and automation reliability performance through the development, implementation, and sustained adoption of strategic programs, operational capabilities, and continuous improvement initiatives. Leads the identification of performance opportunities, establishment of operational baselines, development of standardized reliability practices, and execution of transformational initiatives designed to improve asset performance, operational throughput, cost productivity, and total cost of ownership. Partners closely with regional maintenance leadership, Supply Chain Operations, and cross-functional stakeholders to ensure programs are practical, scalable, and aligned with business needs. Maintains accountability throughout the full change management lifecycle, from program development and implementation through successful operational adoption and transition to regional execution teams. Provides leadership to dedicated program resources, establishes measurable performance objectives, evaluates program effectiveness, and continuously refines solutions to address execution barriers and deliver sustainable network-wide results.

Location

• Hartford, CT
• Easton, PA
• Linden, NJ
• Perrysburg, OH
• Anderson, SC
• Pendergrass, GA
• Jupiter, FL
• Valparaiso, IN
• Bolingbrook, IL
• Mount Vernon, IL
• Windsor, WI
• Waxahachie, TX
• Woodland, CA
• Moreno Valley, CA
• Carolina, Puerto Rico

Job Responsibilities

Executes and/or oversees processes and approaches, working with long-term perspective; translates strategic goals into actionable tactics and objectives. Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.

Ensures the development of innovative approaches, processes, and solutions that support department and division strategies. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Erroneous decisions will result in critical delays in schedules and/or unit operations and may jeopardize overall business activities

Interacts regularly with senior management or executive levels on matters concerning several functional areas and or stakeholders. Requires the ability to change the things of, or gain acceptance from others in sensitive situations, without damage to the relationship

Creates and fosters high performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement.

Owns and manages relationships with third party service providers, including partner selection, contract negotiation, and performance management.

Transfers knowledge across functional lines, promoting teamwork, and empowerment to achieve established objectives.

Champions company initiatives, connecting efforts to company vision and purpose and driving increased engagement.

Monitors industry trends, best practices, and regulatory issues as they relate to specific area(s) of responsibility and shares learnings, as appropriate, with direct reports and peers.

Plans, develops and manages departmental expense and capital budgets. Establishes and assures adherence to budgets, schedules, work plans and performance requirements.

Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor's Degree and at least 4 years of experience in a supply chain or business role OR a High School/GED plus 7 years of experience in a supply chain or business role.
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor's degree in Engineering, Supply Chain, Business Management, or a related field, or equivalent experience in large-scale supply chain operations.
• Significant leadership experience in large-scale, highly automated distribution, fulfillment, or industrial environments.
• Demonstrated success leading enterprise-wide or multi-site transformation initiatives with measurable operational and financial outcomes.
• Strong understanding of material handling automation, industrial asset reliability, preventive and predictive maintenance, and reliability improvement methodologies.
• Experience developing, implementing, and scaling standardized operational programs across geographically dispersed facilities.
• Proven ability to establish performance baselines, analyze operational data, identify systemic losses, and translate findings into actionable improvement strategies.
• Demonstrated expertise in program management, organizational change management, and sustained adoption of new processes and capabilities.
• Strong cross-functional leadership skills with the ability to influence operational stakeholders and drive results without direct organizational authority.
• Experience managing third-party technology providers, equipment manufacturers, and strategic vendor partnerships.
• Demonstrated ability to challenge established practices, develop innovative solutions, and translate strategic objectives into measurable business results

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Salary Range: $125000 - $218750 / Salaried