Senior Manager, Payroll Process Design

Bristol-Myers Squibb Company; Tampa (FL); Hybrid; USD 115,000 - 139,000; Full time

Benefits offered by this job

Wellbeing benefits

Retirement plan

Insurance (medical, dental, vision, or

Flexible Time Off

Job summary

Bristol Myers Squibb is seeking a Senior Manager Global Payroll Process Designer in Tampa, FL. You will lead end-to-end payroll process design, standardization, and optimization to ensure accurate global compensation.

You will collaborate with People Services, Technology, and external vendors to implement compliant, scalable payroll solutions, driving automation and data-driven decisions while maintaining strong controls and stakeholder alignment.

Qualifications

• Bachelor's degree in industrial engineering, business analytics, operations management, or related field.
• 7+ years of relevant work experience in global payroll process design/redesign, transformation and change management.
• 5+ years of experience evaluating Workday/Payroll, mapping functionality, and improving processes.
• Strong knowledge of payroll tax processes and statutory requirements; familiarity with EMEA/APAC regions preferred.
• Solid technical skills and understanding of systems such as Workday, ServiceNow, ADP GlobalView/Celergo.

Responsibilities

• Lead end-to-end payroll process design and standardization across geographies.
• Drive process optimization and automation using Lean Six Sigma and HR technologies.
• Partner with People Services, People Technology & Experience, Centers of Excellence, and vendors to implement payroll solutions.
• Ensure compliance and internal controls including SOX and country-specific standards.
• Support rollout of new payroll processes, payroll tax, statutory reporting, and benefits deductions with training and change management.
• Develop KPIs and dashboards to monitor payroll process performance.
• Champion continuous improvement across payroll operations worldwide.

Skills

Payroll design

Process improvement

Data analytics

Project management

Communication

Problem solving

Cross-functional collaboration

SOX/compliance

Attention to detail

Quality management

Education

Bachelor's degree in industrial engineering, business analytics, operations management, or relevant field

Tools

Workday

ServiceNow

ADP GlobalView/Celergo

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

As a Senior Manager Global Payroll Process Designer, you will drive and support the design, standardization, and optimization of end-to-end payroll processes, including payroll tax compliance, benefits integrations, and enterprise program delivery in close partnership with the Global Payroll Product Manager. Your primary responsibility will be to ensure that payroll systems are efficient, compliant, and scalable, delivering timely and accurate compensation for employees around the world. By collaborating closely with cross-functional partners and leveraging process improvement methodologies, you will harmonize payroll workflows, drive automation, and enhance overall employee experience.

Your analytical mindset and technical expertise will enable you to identify opportunities for improvement, resolve process challenges, and support a culture of continuous innovation. In this critical role, you will shape the future of global payroll operations and help set new standards of excellence for a science-driven organization. The goal is for a user to be pulled through a process with little to zero “how to knowledge and/or documentation”. Therefore, at the forefront of process assessment and implementation is the goal in ‘consumerization’ of employee processes!

Major Responsibilities and Accountabilities:

• Lead End-to-End Payroll Process Design and Standardization: Analyze current global payroll workflows to identify inefficiencies, gaps, and areas for standardization and harmonization. Ensure payroll processes align with local statutory, tax, and regulatory requirements. Collaborate with cross-functional teams to design streamlined, compliant, and scalable payroll processes that improve both employee experience and operational performance.
• Drive Process Optimization and Automation: Apply process improvement methodologies, such as Lean Six Sigma, to enhance payroll system efficiency. Identify opportunities for automation using the latest HR technologies to reduce manual effort and enhance quality. Support the move toward touchless/exception-based payroll operations.
• Partner with Stakeholders: Work closely with People Services, People Technology & Experience team, Centers of Excellence, and external vendors to implement new payroll solutions and ensure seamless integration of systems across multiple geographies.
• Ensure Compliance and Internal Controls: Develop and embed robust controls and audit readiness within payroll processes to meet internal policies, SOX requirements, and country-specific legal standards, safeguarding data accuracy and confidentiality.
• Support Payroll Process Implementation: Lead and support the rollout of newly designed processes related to global payroll, payroll tax, statutory reporting, benefit deductions, and shadow payroll providing training, documentation, and change management guidance to internal teams and end users.
• Leverage Data and Analytics: Collaborate with analytics teams to collect, monitor, and interpret payroll data, developing KPIs and dashboards to measure process effectiveness and drive data-driven decision making for continuous improvement.
• Champion Continuous Improvement: Foster a culture of innovation by regularly reviewing payroll operations, soliciting feedback, and implementing best practices to elevate the employee experience and maintain payroll excellence worldwide.

Qualifications

Minimum Requirements

• Minimum education of a bachelor's degree in industrial engineering, business analytics, operations management, or relevant field is preferred or seven (7) plus years of relevant work experience is required.
• Minimum of five (5) plus years of proven relevant work experience in global payroll process design/redesign, transformation and change management is required.
• Proficient in evaluating existing process flows for Workday/Payroll, mapping against functionality available vs used, developing new process flows and/or implementing new functional capabilities to improve service delivery that yield a higher degree of customer centricity/intuitiveness.
• Strong knowledge of payroll tax processes and statutory requirements, benefits integration within payroll. Familiarity with EMEA and/or APAC regions, preferred.
• Solid technical skills and understanding of systems architecture of Workday, ServiceNow, ADP GlobalView/Celergo, other systems/platforms.
• Experience with quality management, process simulations and creating detailed standard operating procedures.
• Proficiency in data analysis, with the ability to leverage HR metrics and analytics tools.
• Excellent problem-solving and critical-thinking skills, with the ability to identify and address process gaps.
• Strong project management abilities, including the capacity to support planning, execution, and monitoring projects within set timelines.
• Strong written and verbal communication skills with the ability to collaborate effectively with various stakeholders within all levels of an organization.
• Detail-oriented with a focus on accuracy and precision in process design and documentation.

#LI-Hybrid

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

Tampa - FL - US: $114,670 - $138,947

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail] . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection . Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

R1607483 : Senior Manager, Payroll Process Design