Senior Manager, Patient Access & Operations

Orlando Health; Orlando (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Orlando Health Jewett Orthopedic Institute seeks a Manager of Patient Access to lead operations across multiple locations. You will ensure efficient patient access services, oversee scheduling, registration, and cash posting, and partner with administrative leadership to enhance patient and physician satisfaction.

The ideal candidate holds a bachelor's degree in business or healthcare administration, has at least four years in patient access with supervisory experience, and can develop goals,

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Finance or an equivalent combination
• Four years of Patient Access experience
• One year supervisory/lead/preceptor experience

Responsibilities

• Develops goals and objectives for the department
• Plans and directs department activities
• Establishes policies and procedures for operations
• Manages on-site staff in HR-related functions
• Improves services and workflows to enhance satisfaction
• Maintains department records and budgets
• Ensures payer relationships and accounts receivable are managed
• Maintains interdepartmental communication

Skills

People management

Budgeting

Cross-functional collaboration

Process improvement

Education

Bachelor's degree in Business, Healthcare Administration, Finance

Tools

Healthcare IT systems

Job description

Orlando Health Jewett Orthopedic Institute seeks a Manager of Patient Access to lead operations across multiple locations. You will ensure efficient patient access services, oversee scheduling, registration, and cash posting, and partner with administrative leadership to enhance patient and physician satisfaction.

The ideal candidate holds a bachelor's degree in business or healthcare administration, has at least four years in patient access with supervisory experience, and can develop goals,