Senior Manager Partner Programs

Ericsson; Augusta (GA); Remote; USD 110,000 - 150,000; Full time

Job summary

A leading company in telecommunications is seeking a Senior Manager for their Partner Programs. This role focuses on developing and championing global enterprise partner programs, managing communications, and collaborating with various stakeholders to drive engagement and optimize processes. Candidates should have substantial experience in partner program management and excellent communication skills. Join an innovative team dedicated to shaping the future of connectivity.

Benefits

Health benefits

Financial security

Wellness programs

Paid volunteer time

Qualifications

• 8+ years of experience in partner program development and/or complex program management.
• Experience with System Integrators, Resellers, Managed Service Providers, OEMs, and Technology partners.
• Proven ability to plan and execute business strategies.

Responsibilities

• Develop program guides and governance documents for enterprise partner programs.
• Manage internal and external communications with partners.
• Track partner performance and analyze data for process optimization.

Skills

Communication

Problem Solving

Strategic Thinking

Presentation Skills

Job description

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This role is open to being remote in the United States of America.

Ericsson Enterprise Wireless Solutions Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position.

As the Senior Manager Enterprise Partner Program, you will help build and champion our global enterprise partner program. You will be responsible for creating communication strategies and documentation to bring our enterprise partner programs to life. This role involves developing and owning program guides and documentation, as well as managing internal and external communications with partners. You will work closely with the Heads of Partner Management and Partner Marketing to engage with partners and create feedback mechanisms to evolve the partner program strategy to mutually achieve our goals.

This role reports to the Senior Director of Global Partner Programs and is open to candidates located anywhere in the continental US.

What you will do:

• Collaborate with partner programs colleagues, partner management, and legal to develop program guides and governance documents for the global enterprise partner programs.
• Build scalable methods to educate and engage with partners to drive adoption of program benefits and resources.
• Engage with internal stakeholders across sales, product, marketing, and operations to align on partner program goals and messages.
• Manage processes, timelines, and deliverables to ensure the partnership program progresses efficiently.
• Design and facilitate the partner advisory council, capturing feedback and tracking commitments.
• Recommend and implement partner benefits and incentives to foster growth and engagement.
• Track partner performance and analyze data to optimize processes and engagement.

The skills you bring:

• 8+ years of experience in partner program development and/or complex program management.
• Experience designing or building partner programs including System Integrators, Resellers, Managed Service Providers, OEMs, and Technology partners.
• Excellent communication, presentation, strategic, and problem-solving skills.
• Proven ability to plan, pitch, and execute business strategies from start to finish.
• Understanding of a global two-tier distribution model.

Why join Ericsson?

At Ericsson, you'll have an outstanding opportunity to use your skills and imagination to push boundaries and build innovative solutions for some of the world's toughest problems. Join a diverse team of innovators committed to going beyond the status quo and shaping the future.

What happens once you apply?

Click here to learn about our typical hiring process. Ericsson values diversity and encourages applicants from all backgrounds to apply. We are an Equal Opportunity and Affirmative Action employer. For accommodations due to disability, contact [e-mail].

Primary country and city: United States (US) || Remote USA

Job details: Sales Operations Manager

Compensation and Benefits:

We offer a competitive package including salary, health benefits, financial security, time off, and additional benefits such as wellness programs and paid volunteer time.