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A leading online grocery delivery service is seeking a Paid Social Lead to manage and develop its social media strategy. This role involves overseeing a team of channel managers, implementing strategies to enhance customer acquisition and engagement, and reporting to senior leadership. The ideal candidate has over 12 years of experience in paid social media marketing and a proven record of driving results through effective campaign management.
About the Role - We are seeking a motivated and experienced Paid Social Lead to own and drive our paid social media strategy on the growth marketing team. In this role, you will be responsible for overseeing two channel managers, developing a strong vision for the channel with both short-term and long-term roadmaps, and delivering measurable results that drive business growth. You will bring a data-driven approach to campaign strategy and execution while fostering collaboration across teams to scale performance on all paid social platforms. This is a highly XFN role, and requires collaboration with key stakeholders from data science, marketing analytics, strategic finance, creative, organic social/influencer and consumer marketing. This leadership role requires a combination of strategic vision, team management expertise, and deep knowledge of platform best practices to drive customer acquisition, engagement, and ROI for the business. You will be responsible for reporting to senior leadership on a weekly basis on the status and performance of key paid marketing and growth programs. This is an incredible opportunity to have a large impact on overarching company goals.
About the Team - The growth marketing team accelerates topline business growth by driving highly qualified traffic to Instacart via Paid, Owned and Organic channels, as efficiently as possible. We promote growth across each stage of our customer lifecycle by leveraging our earned channels (Email, Push, In-App, etc) as well as paid and digital channels (SEM, Paid Social, Connected TV, etc). This role will report into the Director of Media, alongside a team of channel managers, with two direct reports with Paid Social expertise.
Develop and own the short-term and long-term roadmaps for all paid social media initiatives, ensuring alignment with business objectives.
Design and implement robust strategies to acquire and retain customers through high-impact paid social media campaigns on platforms such as Facebook, Instagram, TikTok, Pinterest, etc.
Collaborate with cross-functional teams (creative, analytics, consumer marketing) to develop cohesive campaigns that drive measurable business impact.
Maintain a deep understanding of industry trends, platform updates, and competitive insights to inform strategies.
Lead and mentor two channel managers, providing guidance and growth opportunities while ensuring day-to-day operational excellence.
Foster a collaborative environment within the team to drive creative problem-solving and knowledge sharing.
Continuously evaluate campaign performance, analyzing key metrics to identify opportunities for improvement.
Implement a structured approach to testing and optimization, focusing on creative, targeting, bidding strategies, and new channel exploration.
Regularly report on performance to key stakeholders, uncovering actionable insights and outlining roadmaps for channel growth.
Oversee paid social budgets, ensuring efficient allocation across channels and campaigns to maximize ROI.
Proactively monitor spend pacing and adjust plans when necessary to meet goals.
Minimum Qualifications
Preferred Qualifications
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$193,000 - $214,000 USD
WA
$185,000 - $206,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$117,000 - $197,000 USD
All other states
$160,000 - $178,000 USD
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