Senior Manager, Outbound Value Stream

Azenta US, Inc.; Indianapolis (IN); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Azenta US, Inc. is seeking a Senior Manager, Outbound Value Stream to lead end-to-end performance of outbound biorepository operations, including Retrieval, Verification, Discards, Shipping, and Logistics.

You will own the 12–24 month strategy and drive continuous improvement across the value stream. This leadership role requires building standards, managing resources, and delivering KPIs while aligning with customer requirements and business objectives.

Qualifications

• 7+ years of progressive operations leadership experience in regulated environments.
• 3+ years of leadership experience managing leaders and frontline teams.
• Experience utilizing KPIs and data-driven decision-making to improve business performance.
• Strong leadership, communication, problem-solving, and change management skills.

Responsibilities

• Own end-to-end outbound value stream performance for Retrieval, Verification, Discards, Shipping, and Logistics.
• Establish clear priorities and operating plans that align customer demand, capacity, and objectives.
• Drive safety, quality, delivery, productivity, and cost objectives across the value stream.
• Develop and sustain Standard Work and lead Daily Management and continuous improvement initiatives.
• Collaborate with Finance, QA, Scheduling, and site leadership to meet client KPIs and AOP goals.

Skills

Leadership

KPI tracking

Data-driven decision making

Communication

Change management

Education

Bachelor's degree in Life Sciences, Engineering, Operations Management, Supply Chain, Business, or related field

Tools

Lean Six Sigma

Job description

## Senior Manager, Outbound Value StreamApplylocations: US - Indianapolis, INtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R20260526Azenta Inc.### At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity## Job TitleSenior Manager, Outbound Value Stream## **Job Description**Azenta Life Sciences is a global leader in the life sciences space with offices and operations, worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.The Senior Manager, Outbound Value Stream is responsible for the end-to-end performance of outbound biorepository operations, including Retrieval, Verification, Discards, Shipping, and Logistics. This role provides strategic and operational leadership for the outbound value stream, ensuring work is prioritized, planned, executed, and continually improved in alignment with customer requirements, quality expectations, and business objectives.**How You’ll Add Value:**As a member of the site leadership team, the Value Stream Senior Manager owns value stream performance by aligning people, processes, systems, and resources to improve flow, eliminate waste, increase productivity, and strengthen customer outcomes. This leader serves as the primary owner of Daily Management, continuous improvement, workforce development, and long-term value stream strategy.**What You’ll Do:****Lead the Outbound Value Stream*** Own end-to-end performance for Retrieval, Verification, Discards, Shipping, and Logistics* Establish clear priorities and operating plans that align customer demand, operational capacity, and business objectives* Drive execution against safety, quality, delivery, productivity, and cost objectives* Ensure timely, accurate, and compliant processing of all outbound specimens and materials* Maintain visibility to workload, capacity, throughput, and operational risk across the value stream* Own the 12–24 month strategy, organizational capability, and financial performance of the Outbound Value Stream while developing the future operating model for scalable growth**Drive Operational Excellence:*** Lead Daily Management through visual management, tiered accountability, and structured problem-solving routines* Develop and sustain Standard Work across outbound operations* Champion Azenta Business System (ABS) principles and continuous improvement initiatives* Facilitate Kaizen events, process improvement initiatives, and waste elimination activities that improve flow, quality, and labor productivity* Utilize data, analytics, and performance metrics to identify gaps and drive sustainable improvement**Deliver Business Performance:*** Own outbound value stream KPIs, including quality, delivery, productivity, turnaround time, labor utilization, and cost performance; ensure client specific KPIs are met to the expectations of the client* Partner with Finance and site leadership to execute Annual Operating Plan (AOP) objectives and support value stream financial performance* Support Sales & Operations Planning (SIOP) execution through effective capacity planning, labor planning, and resource allocation* Collaborate with Scheduling to ensure customer demand is translated into a clear daily execution plan**Lead and Develop People:*** Lead, coach, and develop Supervisors, Leads, and frontline employees within the outbound value stream* Build a culture of accountability, engagement, problem-solving, and continuous improvement* Support hiring, onboarding, succession planning, and leadership development* Establish clear expectations, performance standards, and career growth opportunities across the organization**Partner Across Functions:*** Partner with Quality, Facilities, PMO, Informatics, Data Analytics, Logistics, and EHS to achieve value stream objectives* Ensure customer requirements, regulatory expectations, and operational priorities are integrated into value stream planning and execution* Support audit readiness, CAPA activities, quality investigations, and risk mitigation efforts**Your Management Responsibilities:**Hiring & Staffing* Skills assessment* Resource planning* Competency based, quality hiring* Effective on-boardingCollaboration* Constructive conflict* Appropriate follow-up* Holds self and other accountable* Builds relationships & partners across-functions* Considers and communicates cross-functionallyCommunication to Inspire & Empower* Regular meaningful communications* Connection of department & individual purpose to strategic direction* Follow-up to address obstaclesPerformance Management* Reinforce behaviors that drive results* Assess right person in the right job* Feedback/coaching* Raising the bar; increasing contribution* Address misaligned or misplaced talentDevelop People* Dialogue about skills & behaviors for success at Azenta* Understanding employee aspirations* Opportunities for experiential learning & growth* Experience planning & delegate to develop**What You Will Bring:****Required Qualifications*** Bachelor's degree in Life Sciences, Engineering, Operations Management, Supply Chain, Business, or related field* 7+ years of progressive operations leadership experience in distribution, manufacturing, supply chain, laboratory, biorepository, pharmaceutical, biotechnology, or related regulated environments* 3+ years of leadership experience managing leaders and frontline teams.* Demonstrated success leading operational performance, process improvement, and organizational change* Experience utilizing KPIs and data-driven decision-making to improve business performance* Strong leadership, communication, problem-solving, and change management skills**Preferred Qualifications:*** Master's degree in a related discipline* Lean, Six Sigma, or equivalent continuous improvement certification* Experience with Daily Management, Standard Work, Value Stream Mapping, Kaizen, and structured problem solving* Experience with AOP, SIOP, workforce planning, and financial management* Experience working in CAP, CLIA, FDA, GxP, ISO, or other regulated environments**Physical Requirements:*** Reaching, lifting, bending* Ability to lift 50 lbs.* Extended periods of standing or sitting* Right- and left-hand finger dexterity* Ability to discern colors or use of color correction glasses* Ability to work with refrigerants (e.g., dry ice and LNs) using proper PPE**Your Working Conditions:*** Employee will be working in an area with potentially infectious materials* Employee will be responsible for maintaining a clean work environment and enforce and follow Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminatedJoin us and help enable life‐changing discoveries by keeping critical life science systems running reliably—every day.### If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at [e-mail] for assistance.**Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.**