Senior Manager, OTC Business Solutions (Warehousing DSD)

Mondelēz International; Pennsylvania; Hybrid; USD 95,000 - 130,000; Full time

Job summary

Mondelēz International seeks a Senior Manager for OTC WHSE / DSD Business Solutions to oversee logistics and continuous improvements in the North American region. This role requires strong leadership in warehouse management, collaboration with stakeholders, and expertise in SAP and S4Hana, alongside a desire to navigate and manage change effectively.

Qualifications

• 7+ years of experience in Customer Service and Logistics.
• Background in Order to Cash processes.
• Experience managing multi-functional organizations.

Responsibilities

• Lead logistics operations including warehouse and transportation.
• Implement continuous improvement programs to reduce costs.
• Manage relationships with third-party service providers.

Skills

Logistics management

Team leadership

Project management

Collaboration skills

Negotiation skills

Education

Bachelor's Degree

Tools

SAP ECC

S4Hana

Job description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

The Sr Manager, OTC WHSE / DSD Business Solutions is to lead and manage the OTC business team to deliver on the strategic visions and tactical requirements, supporting internal and external touch points for the North American Region. The role will utilize Project Management and Lean Principals to provide continuous improvement upgrades while insuring no risk to internal Policy and accounting principles. The leader needs depth of knowledge in warehouse and DSD management processes & associated technology with a strong continuous improvement aptitude driving value added support services. In addition, this role will oversee projects acting as a cross functional "integrator" of capabilities from scope gathering, blueprint, realization, testing go live, and change management phases, or the life cycle of an implementation. They will need to understand the entire Order to Cash Cycle, DSD processes, and be well versed in SAP and S4Hana. Accountable for documentation and updates to processes, SOPs & Training.

How you will contribute

You will :

• Be accountable for warehouse, transportation, international logistics (import / export) and co-packing operations
• Ensure the implementation of the business plan by delivering a consistent servicelevel, adapting the supply chain to the demanding and changing customer environment andensuring sufficient operational capacity to deliver business needs
• Be accountable for delivering logistics operational cost budget, ensuring that best-in-class controls andgovernance are in place
• Foster, initiate and lead continuous improvement programs that reduce cost andour carbon footprint and improve the service performance of the operation
• Select,manage and develop long-term relationships with third-party service providers
• Ensure adherence to health and safety, quality, food defense and legal requirements andpolicies
• Establish a business continuity plan for logistics operations.
• Support best-practices sharing and adoption

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge :

• Solid background in logistics with experience leading operations in an FMCG / CPG environment
• Team leadership experience, with proven ability to build effective teams and develop people
• Drive for results with proactive, dynamic and action orientated approach, identifying areaswhere business change is required and excellence in project management
• Strong collaboration skills with strong business and financial acumen and the ability to forgesenior level strategic partnerships with both internal and external stakeholders
• Strategic thinking plus excellent presentation, communication, influencing and motivationalskills
• Strong negotiating skills with ability to negotiate in tough situations with both internal andexternal groups

More about this role

What extra ingredients you will bring :

• E2E Supply Chain Management
• Operational Excellence
• Warehouse Operations
• Consumer Value (Quality)

Education / Certifications :

Bachelors Degree is required

Job specific requirements :

• Order to cash background is required
• 7+ years of experience in Customer Service and Logistics
• Experience in managing multi-functional organizations
• SAP ECC and S4Hana OTC expertise with understanding of finance, sales, procurement - 7+ Year
• Ability to effectively work under pressure, managing multiple and changing priorities with strong achievement and results
• Strong influencing and communication skills, with informal teams along with direct staff and ability to lead geographically diverse teams
• Demonstrates leadership strengths, comfortable with navigating and managing change
• Ability to work on large scale projects

Travel requirements :

Up to 25% travel

Hybrid with coming into the office in East Hanover

Business Unit Summary

Mondelēz Global LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

RegularWarehousing & Logistics Operations ManagementCustomer Service & Logistics