Senior Manager, Operations & Supply Chain

Pyramid Consulting Group, LLC; Atlanta (GA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Pyramid Consulting Group, LLC is seeking a Senior Manager, Operations & Supply Chain to oversee regional operations for multiple sales channels in a hybrid Atlanta role. You’ll ensure products flow from forecast to delivery while maintaining inventory, service levels, and operational discipline to support growth.

The role requires collaboration across commercial, finance, and logistics partners, with a strong understanding of multi-channel complexities and ERP systems.

Qualifications

• 5+ years of progressive experience in supply chain, operations, logistics, or a related discipline.
• Bachelor’s degree in business, supply chain, logistics, operations, or a related field.
• Experience across multiple distribution channels including eCommerce and wholesale/B2B.
• Experience working with ERP and other supply chain or operational systems.
• Strong Excel, reporting, and analytical capabilities to translate data into decisions.
• Knowledge of domestic and international freight, customs, compliance, and 3PL.
• Experience building and leading teams across functions.
• Highly organized with the ability to manage competing priorities in a fast-moving environment.

Responsibilities

• Oversee supply chain and operational activities supporting digital commerce, wholesale, and other channels.
• Manage inventory availability and positioning to support demand while balancing service levels.
• Coordinate forecasting and supply planning with commercial and financial partners.
• Establish processes for new product introductions, assortment management, and end-of-life inventory.
• Develop procedures for purchasing, order flow, inventory visibility, and fulfillment.
• Manage external logistics and distribution partners, monitoring performance and costs.
• Identify opportunities to streamline workflows, improve systems, and reduce costs.
• Oversee customer-facing operations and sales support teams, defining clear processes and service standards.
• Collaborate with leadership to prepare for product launches, promotions, and key initiatives.
• Track performance and use data to identify trends, risks, and improvements.
• Support systems, process transformation, reporting, and responsible business practices.

Skills

Supply chain management

Operations leadership

Forecasting & planning

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree in business or related field

Tools

ERP systems

Excel

Reporting tools

Job description

A growing consumer-focused organization is seeking an experienced Senior Manager, Operations & Supply Chain to oversee regional operations supporting multiple sales channels. This hybrid role in Atlanta is responsible for ensuring products move efficiently from forecast through final delivery while maintaining the inventory, service levels, and operational discipline needed to support continued growth.

This is a highly collaborative role for someone who enjoys both building strategy and staying close to day‑to‑day execution. The successful candidate will be comfortable working across commercial, finance, operations, and external logistics partners and will bring a strong understanding of the complexities of a multi‑channel business.

What You’ll Do

• Oversee supply chain and operational activities supporting digital commerce, wholesale, and other commercial channels throughout the region
• Manage inventory availability and positioning to support sales demand while balancing service levels, and inventory risk
• Coordinate forecasting and supply planning activities with commercial and financial partners, translating business needs into actionable inventory plans
• Establish effective processes for new product introductions, ongoing assortment management, end‑of‑life inventory, and excess stock
• Develop and maintain operational procedures surrounding purchasing, order flow, inventory visibility, and fulfillment
• Manage external logistics and distribution partners, monitoring service performance, accuracy, costs, billing, and issue resolution
• Identify opportunities to streamline workflows, improve systems, reduce costs, and strengthen overall operational performance
• Oversee teams responsible for customer‑facing operations and sales support, creating clear processes, accountability, and service standards
• Work closely with internal leadership to prepare for product launches, seasonal demand, promotions, and other key business initiatives
• Track operational performance and use data to identify trends, risks, and areas for improvement
• Support broader organizational initiatives involving systems, process transformation, reporting, and responsible business practices
• Act as a key operational partner between the regional organization, external vendors, and corporate stakeholders

What We’re Looking For

• 5+ years of progressive experience in supply chain, operations, logistics, or a related discipline, ideally within a multi‑channel consumer environment
• Bachelor’s degree in business, supply chain, logistics, operations, or a related field
• Experience supporting operations across multiple distribution channels, including eCommerce, and wholesale/B2B
• Experience working with ERP and other supply chain or operational systems
• Strong Excel, reporting, and analytical capabilities with the ability to turn data into operational decisions
• Knowledge of domestic and international freight, customs, compliance, and third‑party logistics
• Experience managing or developing teams and working across multiple functions and levels of an organization
• Highly organized, solutions‑oriented, and comfortable managing competing priorities in a fast‑moving environment

This position is best suited for someone who can see the broader operational picture while remaining close enough to the details to identify issues, solve problems, and keep the business moving.

Salary: $120K

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you.

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact [e-mail]

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.