Senior Manager, Operations - Last Mile Delivery, Strategy & Ops Support

Walmart; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Job summary

Walmart is seeking a Senior Manager for its Last Mile Delivery – Strategy and Ops Support team. This role involves leading market research, crafting narratives for strategic decisions, and collaborating across teams to enhance operational excellence. The ideal candidate will have a strong data-driven approach, significant experience in operations, and a proven track record of driving growth initiatives.

Benefits

Competitive pay

Performance-based bonuses

Health benefits (medical, vision, dental)

401(k) and stock purchase options

Paid time off (PTO)

Education benefits through Live Better U

Qualifications

• 5+ years in business consulting, market research, corporate strategy, or competitive intelligence.
• 3-5 years’ experience in operations, project management, or a related area.
• 1 year’s supervisory experience.

Responsibilities

• Analyze data to generate business insights and improve reporting processes.
• Lead competitive and market research efforts on industry trends.
• Oversee complex projects from initiation to completion.

Skills

Data-Driven Decision Making

Research and Analysis

Strategic Thinking

Collaboration

Project Management

Analytical Skills

Education

Bachelor’s degree in Business Administration, Engineering, Operations, or related field

Tools

Research tools and methodologies

Job description

Position Summary...

Join Walmart’s Last Mile Delivery – Strategy and Ops Support team as a Senior Manager to lead competitive and market research, connect internal and external trends, and craft influential narratives for top-level decisions. These roles require a blend of research, strategy, and storytelling to drive insights and impact. You’ll align cross-functional teams, streamline fulfillment strategies, and utilize a data-driven approach to enhance growth and operational excellence.

What you'll do...

What You Will Do:

• Data-Driven Decision Making: Analyze data to generate business insights, improve reporting processes, shape strategy, and inform business cases.
• Research and Analysis: Lead competitive and market research efforts on industry trends and customer behavior to guide decision-making.
• Insight Development: Create presentations that translate data into actionable insights, connecting internal and external trends to build compelling narratives.
• Collaboration: Align cross-functional teams and drive operational efficiencies, working with planning and product teams to set delivery priorities.
• Project Management: Oversee complex projects from initiation to completion to streamline fulfillment strategies and improve execution.
• Metric Reporting: Design and monitor metrics for delivery performance.
• Automation and Analysis: Implement automation for insights and analytics.

What You Will Bring:

• Experience:
  • 5+ years in business consulting, market research, corporate strategy, or competitive intelligence.
  • 3-5 years’ experience in operations, project management, or a related area.
  • Experience in last-mile delivery, supply chain, e-commerce operations, or platform logistics.
  • Proven track record of leading initiatives tied to growth, experience, or efficiency.
  • Strong data-driven approach to problem-solving.
  • Strategic thinking and execution to fuel growth and operational excellence.
• Technical Skills:
  • Skilled in using research tools and methodologies to guide strategy.
  • Strong analytical and communication skills.
  • Digital and technical savviness, including AI/ML.
  • Ability to build models and tools to influence high-impact business strategies with measurable outcomes.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects. Masters, Masters: Operations Management. Project Management - Project Management Professional - Certification.

Primary Location... 702 Sw 8Th St, Bentonville, AR 72716, United States of America