Senior Manager, Operations - Last Mile Delivery, Strategy & Ops Support

Walmart; Arkansas; On-site; USD 80,000 - 120,000; Full time

Job summary

Walmart is seeking a Senior Manager for their Last Mile Delivery team. This role involves leading market research, analyzing data for strategic insights, and managing cross-functional projects to enhance delivery operations. Candidates should have extensive experience in logistics and a strong ability to drive performance through data-driven decisions.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Paid time off

Education assistance through Live Better U

Qualifications

• 5+ years in business consulting, market research, or corporate strategy.
• 3-5 years in operations or project management.
• 1 year supervisory experience.

Responsibilities

• Analyze data to generate business insights and shape strategy.
• Lead competitive and market research efforts.
• Oversee complex projects from initiation to completion.

Skills

Data-driven decision making

Research and analysis

Project management

Analytical skills

Strategic thinking

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Engineering

Bachelor’s degree in Operations

Tools

AI/ML methodologies

Research tools

Job description

Position Summary

Join Walmart’s Last Mile Delivery – Strategy and Ops Support team as a Senior Manager to lead competitive and market research, connect internal and external trends, and craft influential narratives for top-level decisions. This role requires a blend of research, strategy, and storytelling to drive insights and impact. You will align cross-functional teams, streamline fulfillment strategies, and utilize a data-driven approach to enhance growth and operational excellence.

What you'll do

• Data-Driven Decision Making: Analyze data to generate business insights, improve reporting processes, shape strategy, and inform business cases.
• Research and Analysis: Lead competitive and market research efforts on industry trends and customer behavior to guide decision-making.
• Insight Development: Create presentations that translate data into actionable insights, connecting internal and external trends to build compelling narratives.
• Collaboration: Align cross-functional teams and drive operational efficiencies, working with planning and product teams to set delivery priorities.
• Project Management: Oversee complex projects from initiation to completion to streamline fulfillment strategies and improve execution.
• Metric Reporting: Design and monitor metrics for delivery performance.
• Automation and Analysis: Implement automation for insights and analytics.

What You Will Bring

• Experience: 5+ years in business consulting, market research, corporate strategy, or competitive intelligence; 3-5 years in operations, project management, or related areas; experience in last-mile delivery, supply chain, e-commerce operations, or platform logistics; proven track record of leading initiatives tied to growth, experience, or efficiency; strong data-driven problem-solving skills; strategic thinking and execution to fuel growth and operational excellence.
• Technical Skills: Skilled in research tools and methodologies; strong analytical and communication skills; digital and technical savviness, including AI/ML; ability to build models and tools to influence high-impact business strategies with measurable outcomes.

Walmart offers competitive pay, performance bonuses, and extensive benefits including health coverage, 401(k), stock purchase, paid time off, and more. For details, visit https://one.walmart.com/notices.

Live Better U is Walmart’s education benefit program, providing fully paid tuition, books, and fees for various educational programs.

Minimum Qualifications

Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 3 years’ experience in operations, project management, or related area, OR 5 years’ experience in operations, project management, or related area. Additionally, 1 year supervisory experience is required.

Preferred Qualifications

Leadership of cross-functional task forces or projects; Master’s degree in Operations Management; Project Management Professional certification.

Primary Location

702 Sw 8th St, Bentonville, AR 72716, United States of America