Senior Manager of Technical Program Management (Data, Reliability & Developer Experience)

Airbnb; United States; In loco; USD 200.000 - 260.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid volunteer time

Health food and snacks

Generous parental and family leave

Learning and development

Annual travel and experiences credit

Descrizione del lavoro

Airbnb is seeking a Senior Manager of Technical Program Management to lead a team of TPMs across Data Infrastructure, Reliability Engineering, and Developer Experience. You will drive multi-org programs, align dependencies, and push for AI-ready data platforms with strong governance.

You will partner with senior ICs and engineering directors to set strategy, manage risk, and deliver high-impact infrastructure initiatives that keep the platform robust and scalable while driving operational

Competenze

• 12+ years in technical program management, software engineering, or SRE.
• 5+ years leading and mentoring TPMs or TPM managers.
• Strong track record delivering multi-quarter, multi-team platform migrations.
• Experience with distributed data systems, cloud infra, or observability tooling.

Mansioni

• Lead a team of TPMs driving multi-org programs across Data Infrastructure, Reliability Engineering, and Developer Experience.
• Shape technical direction and drive phased rollouts with clear exit criteria.
• Align teams, identify dependencies, and mitigate risks to achieve business goals.
• Collaborate with data, infrastructure, and product teams across Airbnb to deliver robust, scalable platforms.
• Hire, develop, and coach senior TPMs and set operating standards for planning and reporting.
• Present outcomes to senior leadership and ensure transparency of trade-offs and risks.

Conoscenze

Technical program management

Leadership

Cross-functional collaboration

Strategic planning

Strumenti

Spark

Trino

Flink

Kafka

Iceberg

Kubernetes

CI/CD

Monorepos

Descrizione del lavoro

• Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Senior Manager of Technical Program Management (TPM) for the Infrastructure TPM team. You will lead a team of TPMs driving multi-org programs across Data Infrastructure, Reliability Engineering, and Developer Experience
• Data Infrastructure builds the batch, streaming, and real-time data and feature platforms, semantic metrics layer, and query engines that power analytics, experimentation, and ML, and is making the data stack AI-ready and cost-efficient at scale
• Reliability Engineering provides the observability, alerting, incident response, and deployment-safety platforms (progressive delivery and automated rollback) that keep Airbnb highly available and resilient
• Developer Experience scales the end-to-end developer workflow, including source control, CI, build, code review, deployment, and cloud development environments, so engineers and AI agents can ship quality software quickly and safely
• In this role, you will collaborate closely with data, infrastructure, and product teams across Airbnb to develop holistic solutions that ensure the Airbnb platform is robust, highly available, and transparent in its operations. You will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy, and execution
• Our team of TPMs demonstrate ownership, apply skills in whatever combination necessary, and make order out of chaos to achieve the desired outcome
• We work hard to ensure teams understand what they have to deliver and by when
• We are responsible for aligning teams, identifying or highlighting dependencies, recognizing and resolving ambiguity, setting expectations, anticipating risk, identifying and removing roadblocks, and ensuring the desired business goals are achieved
• We are looking for people who share our passion for tackling complexity head-on while building a world class team of Technical Program Managers
• Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards
• Drive phased rollouts and large-scale platform migrations, from pilot through adoption to deprecation, with clear exit criteria and minimal disruption to product teams
• Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution
• Define and secure stakeholder alignment on clear, measurable success criteria, such as availability and SLOs, CI and merge latency, cost per workload, and adoption, and hold programs accountable to them
• Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success
• Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges
• Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities
• Hire, develop, and coach a team of senior TPMs, and set operating standards for planning, execution, and portfolio reporting across Infrastructure
• Lead programs that prepare infrastructure for AI-driven scale, from CI, source control, and merge systems that absorb higher change volume to agentic developer workflows and AI-ready data platforms
• Partner with engineering and finance on infrastructure efficiency programs, including utilization, cost attribution, and workload-normalized cost reduction
• Drive cross-org reliability programs such as incident review follow-through, SLO adoption, and deployment-safety rollouts
• Own Infrastructure planning rhythms (OKRs, roadmap reviews, dependency mapping) across Data, Reliability, and Developer Experience

Benefits

• Paid volunteer time
• Health food and snacks
• Generous parental and family leave
• Learning and development
• Annual travel and experiences credit

We are looking for a candidate with a robust technical background who deeply understands the problem space, drives requirements, and leverages their infrastructure engineering expertise to resolve strategic challenges that align with Airbnb’s larger goalsTrack record of leading multi-quarter, multi-team platform migrations or deprecations at scale12+ years in technical program management, software engineering, or SRE, including 5+ years leading and mentoring TPMs or managers of TPMs, creating a culture of inclusiveness and sustainabilitySelf-motivated, proactive and proven ability to adapt well and work with teams having different operating cadencesSound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing resultsStrong technical grounding in at least two of: distributed data systems (Spark, Trino, Flink/Kafka, Iceberg), Kubernetes and cloud infrastructure, observability platforms, or CI/CD, build systems, and monoreposDemonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, ramp up quickly on new technologies, and drive an initiative over the finish lineDeep familiarity with progressive delivery, canary and automated rollback practices, SLOs and error budgets, and incident managementExperience delivering infrastructure for AI workloads or AI-assisted engineering, such as feature platforms, LLM gateways, agentic developer tooling, or scaling CI/CD for AI-generated codeExcellent written and oral business communication and people skills, with the ability to influence stakeholders