Senior Manager of Revenue and Billing

Bates White Economic Consulting; Washington (District of Columbia); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Bonuses discretionary

Tuition reimbursement

Wellness benefits

Job summary

Bates White is seeking a Revenue & Billing Leader to oversee the firm’s revenue recognition, billing, and collections processes in Washington, DC.

You will manage the billing team, optimize the revenue cycle using D365 F&O and Power BI, and collaborate with Practice Managers and legal to ensure accurate invoicing and timely cash flow. This role combines strategic direction with hands-on operation of the monthly close.

Qualifications

• Bachelor’s degree from a 4-year degree accredited university in Accounting preferred
• Minimum of 10 to 15 years of experience with the revenue and billing cycle in a professional service company, with demonstrated progressive increase in responsibilities
• 7 years of supervisory and/or management experience
• Ability to frequently operate a computer or other office productivity machinery
• Ability to perform essential functions with or without a reasonable accommodation
• May require more than 40 hours per week to perform the essential duties of the position

Responsibilities

• Oversee monthly revenue recognition process for time and expense, fixed prices, and other arrangements; develop and maintain written policies to ensure compliance with revenue recognition method
• Lead Billing Team and billing process, including matter lifecycle setup, maintenance, and monitoring, and ensure compliance with contracts
• Provide leadership to billing team to ensure accurate and timely billing and collections
• Develop and implement solutions in D365 F&O to optimize revenue, billing, and collection processes
• Collaborate with Practice Managers on client billing, bill rates, and e-billing; monitor WIP and collections
• Communicate with Practice Chairs, Practice Managers, Finance Partner, and Chief Client Relationship Officer on financial performance
• Improve capture of hours and costs for affiliates and independent contractors for monthly billing
• Coordinate with Legal to ensure fully executed contracts with clients for each matter
• Monitor metrics like cash collections, DSO, speed to bill WIP, AR and WIP aging, payment plans, write-downs and write-offs
• Perform root-cause analyses and develop action plans when metrics miss targets
• Summarize data for leadership and stakeholders clearly and concisely
• Participate in system implementations and upgrades for revenue and billing processes; assist with user acceptance testing
• Manage employee performance and mentor staff

Skills

Revenue recognition

Billing management

Power BI

D365 F&O

Leadership

Financial analysis

Education

Bachelor’s degree in Accounting

Tools

D365 F&O

Power BI

Job description

Firm Overview

Bates White is a boutique consulting firm based in Washington, DC. Recognized as a top workplace, the firm provides advanced economic, financial, and econometric analysis to law firms, companies, and government agencies.

Through our supportive, collaborative, and collegial culture, we invest in our talent and provide opportunities for career advancement. We are proud to have been consistently ranked among the top firms in the Vault Guide to the Top 50 Consulting Firms, listed as a top consulting firm by Management Consulted and named one of the Top Workplaces in the Washington, DC area for the 11th consecutive year by WTOP News.

What You’ll Do

In this role you will manage the strategic direction for the revenue and billing function for the Firm to maximize cash flow while maintaining and improving internal and external client relationships. You will oversee the management of all processes related to revenue recognition, unbilled, billing, collections, and management of the billing team. You will:

• Manage responsibilities over the monthly revenue recognition process for time and expense, fixed prices, and other alternative fee arrangements, developing and maintaining written operational policies and procedures to ensure compliance with the Firm’s revenue recognition method
• Manage responsibilities for the Billing Team and billing process, which include:
  • Accounting and management of the matter life cycle: set-up, maintenance, and monitoring of matters in compliance with contractual requirements; management and analysis of unbilled, billing process efficiency, accounts receivable, and collections analysis
  • Effective communication with the Client Service teams to ensure proactive management of the financial performance of key matters (top 10 to 15 matters based on billable activity)
• Provide leadership and direction to billing team to ensure day-to-day operations within the revenue cycle management are billed and collected accurately and efficiently
• Develop and implement solutions in D365 F&O to optimize the revenue, billing, and collection processes, including e-bill matters
• Collaborate with the Practice Managers team to manage and monitor matter-related information, which includes:
  • Client billing contact information resolution, when necessary
  • Client bill rate management, including e-billing
  • Proactive WIP and collections monitoring
  • Effective utilization of D365 F&O and Power BI reports
• Communicate with and manage internal relationships with Practice Chairs, Practice Managers, Finance Partner, and Chief Client Relationship Officer
• Improve the process and timeliness of capturing hours and costs for affiliates and independent contractors to ensure efficiency and inclusion in the monthly billing process
• Coordinate with the Legal department to ensure there are fully executed contracts with clients for each matter
• Monitor and report on key metrics, including but not limited to cash collections, DSO for A/R, speed to bill WIP, speed to collect, AR and WIP aging, payment plans, and write-downs and write-offs
• Proactively perform root cause analysis and develop action plans when metrics do not meet internal goals
• Inform A&F leadership, Finance Partner, and Chief Client Relationship Officer about trends and issues impacting financial performance
• Summarize detailed data clearly and concisely so that information is actionable and in an easy-to-understand format
• Participate in system implementations and upgrades as it pertains to the revenue and billing processes, ensuring that functionality is robustly tested during user acceptance testing
• Manage employee performance and mentor staff

What You’ll Bring To The Table

• Bachelor’s degree from a 4-year degree accredited university in Accounting preferred
• Minimum of 10 to 15 years of experience with the revenue and billing cycle in a professional service company, with demonstrated progressive increase in responsibilities
• 7 years of supervisory and/or management experience
• Ability to frequently operate a computer or other office productivity machinery
• Ability to perform essential functions with or without a reasonable accommodation
• May require more than 40 hours per week to perform the essential duties of the position

What You Can Expect From Us

We are committed to providing an exceptional employee experience. You can expect:

• Competitive compensation—the salary range for this position is $120,000 to $160,000. This position is also eligible for bonus compensation on a discretionary basis. The actual salary offered for this position will be determined based on job-related, non-discriminatory factors including qualifications and experience, education, external market data, and internal equity.
• Comprehensive benefits package—includes tuition reimbursement up to $75K, low healthcare premiums, wellness benefits, and more!
• Hybrid work environment with three coordinated in-office days per week.
• Open culture where your voice is heard, your input is sought, and your contributions are rewarded.
• Fun and engaging culture including frequent social events.
• Amenities that include a fitness center, rooftop terrace, standing desks, espresso, fresh fruit, breakfast and afternoon snack, billiards, and ping pong.
• Employee-driven community outreach program featuring fundraising events (e.g., trivia, game shows, cooking competitions, etc.), volunteer opportunities, and matching funds along with our pro bono program.
• Investment in your career through training programs, an assigned mentor and peer coach, and frequent feedback.
• Networking opportunities through employee interest groups, Women's Network, International Network, Diversity-Inclusion Council, and BWProud Network.

Bates White is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at [phone] or email your request to [e-mail]. All qualified applicants are encouraged to apply. Download the Know your Rights Poster for more information.