Senior Manager of HR Operations

Georgetown University; Washington (District of Columbia); Hybrid; USD 67,000 - 127,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings

Tuition assistance

Job summary

Georgetown University Medical Center (GUMC) seeks a Senior Manager of HR Operations to lead HR operations across Biomedical Graduate Education. This hybrid role collaborates with University HR, Office of Faculty & Academic Affairs, and BGE leadership to align employment processes, data management, compliance, and payroll with institutional policies.

The position reports to the Director of HR for GUMC and requires substantial experience in HR operations, HRIS/HCM systems, and policy development.

Qualifications

• Bachelor’s degree in HR, business or related field.
• 8–10 years progressive HR operations experience.
• Experience supporting complex organizations with multiple employee populations.
• Knowledge of HR operations, employment regulations, HRIS/HCM systems, payroll coordination.
• Ability to develop standard operating procedures, training best practices, and data reporting.
• Strong organizational, analytical, communication and interpersonal skills.
• Ability to handle confidential and sensitive matters with discretion.

Education

Bachelor's degree

Tools

Workday

Job description

Senior Manager of HR Operations

Hybrid

Medical Center

Full time

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Senior Manager of HR Operations is responsible for the strategic direction, management, and oversight of human resources operations supporting Biomedical Graduate Education (BGE) within the Georgetown University Medical Center (GUMC). This position serves as a key liaison between University Human Resources, the Office of Faculty & Academic Affairs and BGE administration on human resources-related matters for faculty, staff, fellows, and students.

This role is instrumental in supporting the growing operational and workforce needs of Biomedical Graduate Education as programs expand and additional academic offerings are introduced. The Senior Manager will partner closely with BGE leadership to ensure that HR operations, employment processes, HCM data management, compliance, and payroll processes are effectively structured to support both current operations and future growth.

The Senior Manager of HR Operations also serves as a resource for training on HCM business processes for the GUMC HR team, documentation development, and stakeholder education. This role will strategically and collaboratively address the standardization of faculty, staff, fellow, student, and non-GU employed records to align with institutional policies, local and federal regulations, and GUMC operational practices.

Work Interactions

This position reports to the Director of Human Resources for GUMC, and interacts frequently with senior leadership, faculty, staff, fellows, and students to oversee the implementation of employment processes. This role works closely with the BGE Senior Business Manager on projects, reporting, and issue resolution, in addition to GUMC administrators and university-wide operational stakeholders.

Requirements and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Higher Education Administration, or related field.
• At least 8-10 years of progressive experience in HR operations, administration, or workforce management.
• Experience supporting complex organizational environments with multiple employee populations.
• Strong knowledge of HR operations, employment regulations, HRIS/HCM systems, payroll coordination, and compliance practices.
• Demonstrated ability to effectively manage HR processes and operational workflows.
• Experience developing standard operating procedures, training best practices, and data reporting.
• Excellent organizational, analytical, communication, and interpersonal skills.
• Ability to handle confidential and sensitive matters with discretion and professionalism.

Experience working in higher education and/or public health preferred. Prior experience with Workday or other HRIS systems preferred.

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $66,783.00 - $126,720.23

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.