Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.
Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.
Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.
For more information about us, visit www.larkinstreetyouth.org .
POSITION SUMMARY:
The Senior Manager of Facilities exercises independent judgment and discretion in the management of facilities operations, vendor relationships, maintenance priorities, safety compliance, resource allocation, and operational planning to support agency-wide facilities objectives. Reporting to the Sr. Managing Director of Facilities, the role executes facilities strategy, manages key operational systems, coordinates staff and vendors, and serves as a primary point of escalation for day-to-day facilities issues. The position also provides broader maintenance-operations leadership for preventive maintenance, building-system reliability, regulatory readiness, facilities planning, cost control, contractor coordination, documentation, and quality standards.
ESSENTIAL DUTIES:
Facilities Operations and Building Systems
- Manage daily facilities operations across offices, program sites, and community spaces, ensuring consistent service standards across the portfolio.
- Plan, organize, coordinate, and monitor maintenance and facilities activities, including repairs, building services, preventive maintenance, inspections, and emergency response.
- Monitor HVAC, plumbing, electrical, security, life-safety, and other building systems; identify systemic or capital-level concerns and escal...
- Oversee the facilities service desk and work-order process so requests are logged, prioritized, assigned, tracked, completed, and documented in a timely manner.
- Maintain site-level operations and maintenance information, procedures, standards, and records needed for consistent facilities service delivery.
- Coordinate after-hours and urgent facilities response as required.
Preventative Maintenance, Inspections, and Compliance
- Manage execution of the agency preventive maintenance program and yearly preventive maintenance schedule across all sites.
- Ensure required recurring inspections, permits, testing, and vendor services are scheduled and documented for applicable regulated building systems.
- Oversee routine facility inspections and periodic Facilities Condition Assessments; document deficiencies, establish corrective actions, and identify capital or deferred-maintenance needs.
- Maintain and analyze maintenance, repair, inspection, and recurring-failure records to identify trends and inform planning.
- Manage day-to-day compliance with applicable OSHA, ADA, fire/life-safety, environmental, and other facility-related requirements.
Vendor & Contractor Management
- Manage day-to-day relationships with vendors, contractors, and service providers, including scopes of work, quotes, scheduling, service quality, and timely completion.
- Review routine service agreements and vendor performance, flagging renewals, significant cost changes, or larger contract decisions to the Sr. Managing Director.
- Support facilities budget development and ongoing cost stewardship through cost-conscious purchasing, expense tracking, cost avoidance, and identification of work that can appropriately be completed in-house.
- Maintain accountability for facilities tools, equipment, materials, and supplies and support standardized inventory practices.
- Coordinate larger repairs, renovation work, and project scopes; support competitive bidding and contractor selection when required.
Safety. Access, Fleet, and Organizational Support
- Manage safety inspections and timely correction or escalation of identified hazards; lead facilities incident response and reporting for significant building events.
- Manage agency key and access-control processes, including tracking, audits, issuance, deactivation, and resolution of outstanding access issues.
- Manage the agency vehicle fleet, including maintenance scheduling, registration and insurance compliance, assignments, driver logs, and vehicle condition.
- Coordinate office setups, moves, reconfigurations, event support, deliveries, and other organization-wide facilities logistics.
Se