Senior Manager, Museum Event Operations

National Geographic Society; Washington (District of Columbia); On-site; USD 87,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Wellness program

401(k) matching

Paid time off

Paid holidays

Parental leave

Learning and development

Lifestyle Spending Account

Pet adoption assistance

Transportation benefits

Life insurance

Disability benefit

National Geographic discounts

Job summary

National Geographic Society is seeking a Manager, Event Operations to lead daily event operations across the Museum of Exploration campus and National Geographic’s facilities. You will drive on-site event delivery, manage budgets, optimize venue logistics, and elevate brand standards and guest satisfaction.

The role requires 5+ years of event operations leadership, including supervising teams or vendors, and a Bachelor’s degree (preferred).

Qualifications

• Bachelor’s Degree preferred.
• 5+ years event operations leadership, with 2+ years directly supervising teams or vendors in a museum, high‑volume venue, or hospitality environment.

Responsibilities

• Develop, implement, and refine operational SOPs to optimize efficiency and event quality.
• Oversee end-to-end operational strategy for a multi-million-dollar annual portfolio of high-profile internal and external events.
• Manage relationships, SLA compliance, and contract terms for third-party catering, A/V, and production vendors.

Skills

Leadership

Vendor management

Cross-functional collaboration

SOP development

Decision making under pressure

Communication

Scheduling

Microsoft Office

Education

Bachelor’s degree

Tools

Infor

Monday.com

EMS

Job description

National Geographic Society is seeking a Manager, Event Operations to lead daily event operations across the Museum of Exploration campus and National Geographic’s facilities. You will drive on-site event delivery, manage budgets, optimize venue logistics, and elevate brand standards and guest satisfaction.

The role requires 5+ years of event operations leadership, including supervising teams or vendors, and a Bachelor’s degree (preferred).