Senior Manager, Mission & Quality Assurance

Prattwhitney; Goleta (CA); On-site; USD 146,000 - 277,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) match

Job summary

RTX is seeking a Senior Manager, Mission & Quality Assurance, to lead the Quality Team and guide quality and mission assurance across programs in Goleta, CA. This 100% onsite role focuses on customer requirements, risk mitigation, and program success.

You will mentor QA leads, drive ROIs and EACs, and ensure QMS processes are correctly implemented while coordinating with operations, supplier, and software quality teams.

Qualifications

• Bachelor’s degree and ten years of relevant QA/mission assurance experience in aerospace/defense.
• Experience with AS9100/AS9145, audits and MRB/FRB processes.
• Active U.S. government Secret security clearance required; U.S. citizenship required.

Responsibilities

• Lead QA leaders and stakeholders across programs to uphold the QMS.
• Own QA on bids and programs, writing BOEs for quality portions.
• Represent QA in risk & opportunity reviews and EAC assessments.
• Align QA activities with customer priorities and mission success.
• Define and report QA metrics to leadership and manage customer relations.

Skills

QA Leadership

Quality Assurance

Risk & Opportunity

Program Management

Stakeholder Communication

Mentoring

Education

Bachelor’s degree

Tools

RCAS

Job description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

Raytheon Advanced Products and Solutions is seeking an experienced Senior Manager, Mission & Quality Assurance, to lead our Quality Team and implement and guide quality and mission assurance on program(s) including customer quality flow-down of requirements throughout the proposal and program lifecycles. This position is 100% onsite at our Goleta, CA location.

What You Will Do

• Lead, coach and mentor Quality Leads and program stakeholders daily and difficult situations with all aspects of the Quality Management System (QMS).
• Lead Quality Assurance (QA) on a program, project, and/or capture team including writing basis of estimates (BOE’s) for the quality portion of program bids.
• Represent QA, review, approve Program’s Risk & Opportunity (R&O), Estimate at Complete (EAC).
• Leverage QA best practices to influence stakeholders to ensure efforts are properly focused on customer priorities and requirements associated with mission success.
• Communicate program goals, targets, requirements and customer feedback to Operations Quality, Supplier Quality, Software Quality and other QA disciplines, cross-functional program teammates and supply base to assure alignment.
• Provide program directions to ensure quality tasking is accomplished within budget, on time and as defined in program planning.
• Define, evaluate and report-out QA metrics to Program and QA Leadership.
• Establish customer relations and process and validate customer corrective action requests.
• Ensure reviews and assessments of program performance are conducted, including but not limited to, technical assessments of systems engineering, Quality Assurance (QA), lessons learned, production and programmatic (cost, schedule, and risks) practices.
• Assuring Quality Management System (QMS) processes are defined and implemented.
• Review and approve program documentation, including but not limited to, specifications, requirements, source control drawings, altered item drawings, assembly drawings, test plans, procedures, instructions and standard operating procedures prior to release for correctness to technical standards.
• Act as the voice of the customer to assure mission results.
• Support and implement Advanced Product Quality Planning in accordance with Raytheon Command Media and AS9145, as applicable.
• Manage QA teams in performing to expectation and mentoring employees in talent enhancement and new systems and processes.
• Oversee RTX Customer Oriented Results and Excellence (CORE) projects.
• Travel as needed for business needs (not expected to exceed 25% of time).

Qualification You Must Have

• Typically requires a Bachelor’s degree and ten (10) years of relevant experience in the areas below; Experience applying and adhering to Commercial and Aerospace / Defense regulations and/or standards IS09001, AS9100, AS9102, AS9145.
• Experience translating external and internal requirements and command media.
• Experience in predictive and proactive measures and metrics assessments and taking actions to improve performance or mitigate problems.
• Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
• Experience working with suppliers, supplier moves. and new supplier start-ups.
• Active and transferable U.S. government issued Secret security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Work experience in the Aerospace or Defense industry and/or with international customers.
• Experience with ASQ Quality and IPC Certifications including J-STD-001.
• Experience working in Raytheon Corrective Action System (RCAS) or other proven closed-loop corrective action system.
• RTX Customer Oriented Results and Excellence (CORE) or Industry Six Sigma Certification.
• Experience with Risk and Opportunity Management.
• Working experience in both production and design phases of a program.
• Experience with Material and Failure nonconformance review boards (Material Review Board/Failure Review Board).
• Experience creating relationships with program management, cross-functional program stakeholders, suppliers, customers and government representatives.
• Experience working with systems engineering, reliability and system safety requirements.
• Experience writing reports and presenting to key stakeholders.
• Experience using quality tools, such as Compliance Matrix Reviews, Control Plans, Process Flow Diagrams, Measurement Systems Analysis, SPC, PFMEA, and First Article Inspections.
• Experience using Microsoft Office Word, Excel, and PowerPoint.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Additional Information

Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information

Clearance Information: This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

The salary range for this role is 145,600 USD - 276,800 USD.

Hired applicants may be eligible for benefits, including but not limited to,

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms: read the Policy and Terms. RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.