Senior Manager, Medical Collections — Revenue Optimizer

University of Miami; Avenue (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

The University of Miami in Miami, FL is seeking a Senior Manager, Medical Collections to lead the billing collections function. This role serves as a liaison between clinical departments and department leaders to optimize revenue and minimize claim delays and denials.

Responsibilities include training and mentoring staff, directing collection workflows, preparing performance and statistical reports, and ensuring internal controls and policy compliance across the unit.

Qualifications

• Bachelor’s degree in relevant field required
• Refer to department description for applicable certification requirements
• Minimum 4 years of relevant experience required
• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

• Trains, oversees, and mentors collection staff and ensures collection activities occur in a timely and accurate manner.
• Collaborates with other managers to improve staffing and work prioritization.
• Prepares statistical reports, procedures, and systems to improve collection functions.
• Audits problem accounts and resolves any issues.
• Meets periodically with department leadership to discuss issues and improvements in regards to billing and collection activities.
• Reviews, processes, and approves billing adjustments, refunds, and transfers.
• Prepares department and individual performance reports.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Skills

Operational Management

Organizational Development

Financial Oversight

Team Leadership

Technical Proficiency

Communication

Education

Bachelor’s degree in relevant field

Tools

Office software

Job description

The University of Miami in Miami, FL is seeking a Senior Manager, Medical Collections to lead the billing collections function. This role serves as a liaison between clinical departments and department leaders to optimize revenue and minimize claim delays and denials.

Responsibilities include training and mentoring staff, directing collection workflows, preparing performance and statistical reports, and ensuring internal controls and policy compliance across the unit.