Senior Manager, Master Control

The E.W. Scripps Company; Indianapolis (IN); On-site; USD 95,000 - 130,000; Full time

Job summary

The E.W. Scripps Company in Indianapolis, IN seeks a Master Control Hub Manager to shape the vision, mission, and service delivery of our master control operation.

You will lead a team of skilled operators, ensure flawless signal delivery, manage budgets, and partner with internal customers to drive operational excellence. If broadcast technology and people leadership motivate you, this role offers impact, growth, and a chance to elevate our hub performance.

Qualifications

• BS/BA in related discipline or equivalent years of experience preferred.
• Generally, 7+ years of experience in related field preferred.
• Prior managerial experience preferred.

Responsibilities

• Oversee master control operations including program monitoring, logs, signal monitoring, QA checks and discrepancy reporting.
• Foster an environment that ensures all internal customers have a consistent experience.
• Motivate and manage a staff of professional, master control operators.
• Forecasting and monitor of capital, expense, repair and maintenance budgets in conjunction with the hub assistant manager and related departments.
• Oversee the evaluation of equipment prior to purchase.
• Oversee the implementation of a WAN outage, or other technical trouble recovery procedure for each station. Schedule, track, and execute the recovery procedure.
• Communicate professionally with individuals within and outside of the master control hub; communicate with all other departments.
• Maintain good personnel labor relations; identify training needs, motivate and develop staff.
• Communicate with top level management.
• Perform management and supervisory duties associated with master control team including staffing, onboarding, training, expectation setting, work assignments, scheduling, performance management, coaching and development, enforcing policies and monitoring work flow.
• Train and prepare the master control hub assistant manager to perform essential duties when the hub manager is not available.
• Work with the hub assistant manager to investigate, resolve and report results to all parties concerned for escalated on-air issues.

Skills

Team leadership

Broadcast ops

Budgeting

Staff development

FCC compliance

Effective communication

Problem solving

Deadline driven

On-air issue resolution

Experience: 7+ years

Education

BS/BA in related discipline

Equivalent experience

Tools

Master control systems

Auto WAN outage recovery procedures

Job description

Are you a visionary leader ready to oversee the heartbeat of broadcast operations? As Master Control Hub Manager, you’ll be responsible for the overall vision, mission, and service delivery of our master control operation while leading a team of skilled operators. This role offers the opportunity to shape operational excellence, ensure flawless signal delivery, and create an environment where both your team and internal customers thrive. If you’re passionate about broadcast technology and team leadership, this is your chance to make a significant impact.

WHAT YOU’LL DO:

• Responsible for master control operations including program monitoring and logs, signal monitoring, quality assurance checks and discrepancy reporting.
• Foster an environment that ensures all of our internal customers have a consistent experience.
• Motivate and manage a staff of professional, master control operators.
• Forecasting and monitor of capital, expense, repair and maintenance budgets in conjunction with the hub assistant manager and related departments.
• Oversee the evaluation of equipment prior to purchase.
• Oversee the implementation of a WAN outage, or other technical trouble recovery procedure for each station. Once created, schedule, track, and execute the recovery procedure.
• Communicate professionally with individuals within and outside of the master control hub: communicate on a frequent basis with all other departments.
• Maintain good personnel labor relations. Identify training needs, motivate and develop staff to meet the on-going and future needs of the master control hub.
• Communicate with top level management.
• Perform management and supervisory duties associated with master control team including staffing, onboarding, training, expectation setting, work assignments, scheduling, performance management, coaching and development, enforcing policies and monitoring work flow.
• Train and prepare the master control hub assistant manager to perform some essential duties when the hub manager is not available.
• Works with the hub assistant manager to quickly investigate, resolve and report results to all parties concerned for escalated on-air issues.

WHAT YOU’LL NEED:

• BS/BA in related discipline or equivalent years of experience preferred
• Generally, 7+ years of experience in related field preferred
• Prior managerial experience preferred

WHAT YOU’LL BRING:

• Understand a centralized, remotely controlled (HUB) environment is required
• Expert knowledge of all functions and responsibilities of television master control
• Understand transmitter parameters and FCC requirements
• Working knowledge of the departments within a television station
• Sound judgment, with business implications in mind
• Must be able to perform under exact deadlines

WHERE YOU’LL LIVE, WORK AND PLAY:

Indianapolis, Indiana offers the perfect blend of Midwestern charm and big-city amenities. As the state capital and largest city in Indiana, Indianapolis is known for its vibrant downtown, world-class museums including the renowned Children’s Museum and the Indianapolis Museum of Art at Newfields, and a thriving cultural scene. Sports enthusiasts will love being home to the Indianapolis Colts, Indiana Pacers, and the iconic Indianapolis Motor Speedway, host of the legendary Indy 500. The city boasts an affordable cost of living, diverse neighborhoods, and an impressive food scene featuring everything from farm-to-table restaurants to international cuisine. With extensive parks and greenways, including the popular Monon Trail and White River State Park, outdoor recreation is always within reach. Indianapolis combines professional opportunities with a high quality of life, making it an ideal place to build your career and call home.

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SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve.We are intentional about creating anenvironmentwhereemployees, our audiences and other stakeholders feel valued and inspiredto reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.