Senior Manager, Marketing Operations

Kiniksa Pharmaceuticals; Lexington (MA); On-site; USD 175,000 - 195,000; Full time

Job summary

Kiniksa Pharmaceuticals is seeking a Senior Manager of Marketing Operations in Lexington, MA to lead brand execution for ARCALYST. The role emphasizes scalable operations, vendor and speaker program management, and cross-team collaboration with regulatory and medical functions.

The ideal candidate will have hands-on PM experience, strong process discipline, and comfort with PromoMats/Veeva platforms within a fast-paced biopharma setting.

Qualifications

• Bachelor’s degree with 2+ years of pharma/biotech experience, incl. 1+ year in Marketing Ops or PM.
• Proficient project management skills and meticulous attention to detail.
• Experience managing external vendors and performance expectations.
• Experience with Veeva PromoMats and Veeva Vault preferred.
• Experience with external speakers’ bureaus desired.
• Ability to work in a fast-paced, flexible, proactive environment.
• Strong interpersonal, relationship-building and negotiation skills.
• Prioritization and multitasking for high-volume workload.

Responsibilities

• Manage vendor for speaker bureau operations, logistics and programs.
• Deliver regular communications with brand teams on activity, spend and objectives.
• Support peer-to-peer strategy, content creation and program development.
• Plan and develop annual speaker bureau training seminars.
• Support staff training related to speaker program operations.
• Work with IT and suppliers on data interfaces and management for enhancements.
• Partner with Compliance to ensure transparency reporting and policy adherence.
• Oversee promotional material review process to ensure regulatory compliance.
• Lead review meetings to prioritize agendas for business needs.
• Collaborate with medical, legal, regulatory, marketing, agencies, and stakeholders to drive efficiency.
• Provide training and exhibits expertise for the promotional material review tool.
• Manage external stakeholders to ensure policy adherence.
• Coordinate integration across PromoMats-CRM connections.
• Lead print/fulfillment for digital and print materials and manage lifecycle.
• Assist marketing with day-to-day activities including budget/contract management.
• Participate in key meetings and support ad-hoc projects.

Skills

Project management

Vendor management

Stakeholder management

Communication

Cross-functional collaboration

Budget management

Contract management

Regulatory/compliance awareness

Attention to detail

Veeva PromoMats

Veeva Vault

Speakers bureau management

Education

Bachelor’s degree

Tools

Veeva PromoMats

Veeva Vault

Job description

Kiniksa Pharmaceuticals is a commercial‑stage biopharmaceutical company developing and commercializing novel therapies for diseases with unmet need, with a focus on cardiovascular indications. With deep expertise in immunology and inflammation, Kiniksa is advancing a growing portfolio of approved and investigational medicines, anchored by its lead product, ARCALYST®, the first and only FDA‑approved therapy for recurrent pericarditis. Grounded in rigorous science and bold innovation, the company fosters a highly collaborative, patient‑first culture led by accomplished life sciences leaders. At Kiniksa, talented individuals are trusted and empowered to make a real impact—shaping the future of medicine while improving the lives of patients who need it most.

Reporting to the Executive Director, HCP & Patient Marketing, the Senior Manager, Marketing Operations will play a critical role in ensuring continued seamless and compliant execution of brand strategies and tactics for ARCALYST® (rilonacept).

The successful candidate has a unique opportunity to gain a deep understanding of the broad spectrum of marketing responsibilities. This person should be a self‑starter, execution‑oriented, collaborative, and proactive in identifying risks and opportunities. This is a great opportunity to make a meaningful contribution to the success of ARCALYST, as well as to grow professionally as Kiniksa expands its broader clinical portfolio and progresses.

As a member of the Marketing Organization at Kiniksa, this role will have visibility to senior leadership across multiple functions. The successful candidate will have broad responsibilities related to improving the foundational Marketing Operations capabilities, processes, and tools, which will allow Kiniksa’s Marketing Operations function to scale as future assets progress through the clinic.

This role is based in our Lexington, MA office and requires employees to be onsite five days per week.

Responsibilities

• Manage vendor for speaker bureau operations, management, and program logistics
• Develop and deliver regular communications with the brand teams, including reports reflecting their respective speaker program activity, spend, and achievement of objectives
• Support development and execution of peer‑to‑peer strategy, including content creation and program development
• Manage planning and development of annual speaker bureau training seminars
• Support Kiniksa staff training related to speaker program operations and execution
• Work with IT team and the speaker program / promotional material procurement suppliers on data interfaces and data management for internal data enhancements or changes
• Partner with the Compliance team to ensure appropriate and accurate transparency reporting, adherence to relevant Kiniksa policies/processes, and ensure proper handling of any exceptions for the speaker bureau or program
• Manage all aspects of the promotional material review process to ensure content and design are appropriate, accurate and consistent with all applicable regulations and laws and Kiniksa SOPs
• Oversee regular promotional material review planning meetings to manage timely submissions and prioritization of agendas to meet business needs
• Serve as a strategic partner with the medical, legal, and regulatory review team, marketing team, external agencies, and all cross‑functional stakeholders involved in the promotional material review approval process to drive efficiency and compliance
• Provide ongoing training and support for user questions and exhibits expertise in the process and online promotional material review tool
• Manage external stakeholders, including contract PRC Coordinator, to ensure they are adequately trained and appropriately follow all applicable policies, processes, and best practices
• Manage integration across Veeva platforms, including PromoMats-CRM connections
• Lead print/fulfillment process including managing and distributing all digital and print promotional materials including release, update and expiry of materials via PromoMats or other production fulfillment service
• Assist the Kiniksa marketing team with day‑to‑day activities, including budget and contract management activities
• Participate as a core member of the marketing team in key meetings and support ad‑hoc projects

Standout Skills For Impact

• Drives critical work forward with speed, precision, and attention to detail
• Ensures clear stakeholder awareness, alignment, and engagement
• Builds positive, productive partnerships across teams
• Adapts quickly with a strong growth mindset

Qualifications And Experience

• Bachelor’s degree with at least 2 years of experience in a pharmaceutical/biotech company, including 1+ years in Marketing Operations and/or project management roles
• Proficient project management skills and attention to detail
• Experience managing external vendors including establishing performance expectations, managing day‑to‑day activities, and ensuring appropriateness of work orders
• Experience with Veeva PromoMats and Veeva Vault strongly preferred
• Experience working with an external speakers’ bureau strongly desired
• Interested in working in a fast‑paced, innovative environment while remaining flexible, proactive, resourceful and efficient
• Strong interpersonal skills, ability to develop important relationships with key stakeholders, good conflict management and negotiation skills
• Strong project management and operational efficiency are critical
• Demonstrates a strong ability to prioritize and multitask to enhance productivity and manage high volume workload in a fast‑paced, rapidly changing environment
• Ability to influence without authority across multi‑functional teams with both internal and external stakeholders
• Strong written and verbal communication skills
• Works with a sense of urgency, efficiency, and attention to detail

Compensation decisions are based on objective criteria including role responsibilities, experience/qualifications, internal equity, geographic location, and external market benchmarks.

Pay Range: $175,000 - $195,000 USD

Kiniksa is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, transgender status, age, genetics, national origin, protected veteran status, or disability status, or any other legally protected category. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Kiniksa does not accept unsolicited resumes from staffing agencies or search firms. Any resumes submitted without a signed agreement will be considered property of Kiniksa, and no fees will be paid.